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Holiday Inn Express & Suites - Saint John

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Traveller (68)
Room & Suite (33)
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Overview
  • Excellent50%
  • Very good39%
  • Average9%
  • Poor1%
  • Terrible1%
Travellers talk about
“pool and hot tub”(16 reviews)
“every evening”(5 reviews)
“walking path”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites - Saint John
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express & Suites - Saint John
Special Offer: Book Direct and Save
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Reviews (433)
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421 results
Traveller rating
208
163
43
5
2
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LanguageEnglish
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208
163
43
5
2
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All reviewspool and hot tubevery eveningwalking pathpancakesexercise roomreversing fallsgood sizeyogurtpancake machinelots of parkingoff the highwaydesk clerkstayed one nightmaritime provincesclean roomsbreakfast areahotel is located
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1 - 5 of 421 reviews
Reviewed 1 week ago

This is my 3rd or 4th review of this hotel. Every visit seems better than the last, maybe because the staff are beginning to know us. As usual the beds are "just right" firmness, the pillow selection is good, the showers are hot with a...More

Thank Carl S
Response from BrianL894, General Manager at Holiday Inn Express & Suites - Saint JohnResponded 1 week ago

Hi Carl Sorry I missed you on your annual visit to Saint John. I am pleased to hear that you had an enjoyable stay with us and that our team provided another positive experience.I was out of the City and heard the weather wasn't the...More

Hotel's Favourite
Reviewed 5 March 2018

Excellent property. All staff was helpful. Pool a good size, and includes a hot tub. The breakfast was one of the best I've ever had at a hotel: bagels, toast, beans, pancakes, sausage, eggs or omelettes, fresh fruit, muffins. Staff was very quick to clear...More

Thank becca477
Response from BrianL894, General Manager at Holiday Inn Express & Suites - Saint JohnResponded 6 April 2018

Thanks so much for your kind comments and for staying with us! We're pleased to hear that you enjoyed our complimentary Express Start breakfast and made it to our Wednesday night Managers reception. We hope to welcome you back soon! Kind regards Brian

Reviewed 1 week ago via mobile

Beautifully renovated; spotless; call the hotel direct when reserving and they will treat you right. Rates are excellent; we were given a wonderful upgrade; and when we arrived after a long drive and ferry ride from Halifax; what a treat to find a chilled bottle...More

Thank jenylew
Response from BrianL894, General Manager at Holiday Inn Express & Suites - Saint JohnResponded 1 week ago

Thank you very much for your review! We are pleased to hear that your stay was so enjoyable and that you were able to take advantage of our wonderful facilities and amenities. Love the "clean" references as our Housekeeping team takes great pride in making...More

Reviewed 3 weeks ago via mobile

Why do some hotels insist on using vinyl plank floors? Even worse, why don't they install transitions at the door to the room? I've got someone across the hall talking in a deep baritone and he sounds like he could be in my bathroom. The...More

Thank Habanero1976
Response from BrianL894, General Manager at Holiday Inn Express & Suites - Saint JohnResponded 3 weeks ago

Thank you for taking the time to review our Hotel. We appreciate your comments and apologize for your experience. We truly care about our guests comfort and quality of sleep. Normally we receive reviews about the quietness of the Hotel where our building has concrete...More

Reviewed 4 weeks ago

Stopped here on way to Nova Scotia. Near harbor and expressway but it was very quiet. Staff went out of their way to be helpful. Wonderful pub connected to hotel so you don't even have to go outside to enter. Breakfast was normal fare. Clean...More

Thank trojan77
Response from BrianL894, General Manager at Holiday Inn Express & Suites - Saint JohnResponded 4 weeks ago

Thank you for your review and positive comments regarding the hotel and our location. . We hope to welcome you back again soon. Kind regards Brian

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Pool
Free Parking
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$119 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Saint John
#2 Family Hotel in Saint John
#4 Romantic Hotel in Saint John
#5 Business Hotel in Saint John
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$119 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Saint John
#2 Family Hotel in Saint John
#4 Romantic Hotel in Saint John
#5 Business Hotel in Saint John
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (68)
Room & Suite (33)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
JAD0903
3 August 2017|
AnswerShow all 3 answers
Response from BrianL894 | Property representative |
Yes - Our pool will be open. We do not have any plans for maintenance above the normal daily routines. Thanks for your inquiry.
1
Vote
Jeff R
16 December 2015|
AnswerShow all 4 answers
Response from LWoodin | Reviewed this property |
There is a hot tub alongside the pool. Some rooms also have jacuzzi's in suite
0
Votes
Pamela H
15 July 2015|
AnswerShow all 5 answers
Response from Debbie W | Reviewed this property |
Although I did not walk, it appeared to be safe enough and lots to see and do if one did walk. Quite a few hills tho, if you were pushing someone in a wheelchair - could be challenging. Lots of people out and about... was... More
0
Votes
Room Tips
"Try to get a harbourview room on the upper floors."
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"2nd floor above lobby was very quiet"
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"Great choice...always great"
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"Ask for a City View"
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