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Holiday Inn Express & Suites - Saint John

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Holiday Inn Express & Suites - Saint John
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347 Reviews from our TripAdvisor Community

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Showing 337: English reviews
Huntsville, Alabama
Reviewed 18 September 2015

This is an older property with seven floors. They have two elevators and one always seemed to be waiting with the door open at the lobby level so this was nice. I did not have to wait long for an elevator at any time. The reception was quick and efficient and I was informed at check in that soup would...

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Helpful?
Thank AGoingGal
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks so much for your positive review and for noticing the little things we try to do in creating that positive guest experience. Elevator doors ready and waiting, popcorn, soup, Keurig machine, etc. And thanks for your suggestion on the config of our BBAR. We are planning on renovations in the near future and have designs made to remedy that,...

Chicago IL area
Reviewed 15 September 2015

We just spent 3 nights at this hotel. It was way beyond our expectations. The room, bathroom, breakfast - all very good. They even had free soup in the evening. The guys at the front desk were very helpful and pleasant to deal with. The location of the hotel is just about perfect. You are within walking distance of the...

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Helpful?
Thank trhattan
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your positive review. We are pleased that you enjoyed your recent stay with us and were able to take in the sights around the Saint John area. We look forward to welcoming you again on your next visit. Kind regards Brian

Bangor, Maine
Reviewed 13 September 2015

A Holiday Inn Express is pretty much the same everywhere. In this case, if you're lucky and get a harbor view room, the view of Saint John and the harbor really is excellent. I also think the internet speed is great - 25mbs - faster than many. There are no downsides to this facility that I noticed.

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Helpful?
Thank Greybeard3
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review and positive comments regarding the hotel and our location. As I write this, there is a beautiful cruise ship sitting in the Harbour and quite a view from our harbour side rooms. We hope to welcome you back again soon. Kind regards Brian

Peterborough, Ontario
Reviewed 13 September 2015

Located right off the highway this is an easy spot to find after a long drive in heavy fog. The front staff was friendly and efficient and the chicken noodle soup was a nice surprise. The room was typical of every holiday inn. The morning buffet was plentiful and the pancake machine made pretty good product. The lady running the...

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Helpful?
Thank cybersis007
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you very much for your review. We are very pleased to hear that your stay was enjoyable and hope that you were able to see a little of Saint John while taking a break on your road trip. We hope to welcome you back again soon. Kind regards Brian

Denver, Colorado
Reviewed 12 September 2015

We stayed one night and booked a small queen bed room. Upon arrival the woman on the registration desk offered us a larger room at the same price WITHOUT our asking. The room was very nice but what was memorable about the hotel was the large, beautiful tile hot tub and swimming pool with a 9 ft deep end to...

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Helpful?
1Thank Norsekid
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

"Superior Service" comes from treating customers and others as friends! We love hosting our guests and creating that positive experience. Thanks so much for your kind comments. We hope you come back and visit us again. Kind regards Brian

Saint Augustine Beach, Florida
Reviewed 10 September 2015

This is the Oldest and best holiday inn express I have ever visited. I've stayed all over the globe and this was a wonderful experience for the price. Wonderful staff that make you feel special. Extremely clean.

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1Thank Ted Z
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks for your fantastic review! I have posted this in our staff areas for all of our amazing team to read. "Wonderful staff that make you feel special" - hits it right on the head of what we come to work each day for...and our housekeeping staff truly care and love hearing "extremely clean". Thanks for choosing our Hotel while...

Aurora, Ontario
Reviewed 10 September 2015

Traveling with a teen and a dog makes finding accommodations a little difficult. I was grateful that I had booked this hotel a few months ahead of time as the night we arrived there wasn't a single room left in the hotel and the parking lot was jammed! The young lady on reception the evening we checked in was very...

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2Thank taximom5
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We appreciate you taking the time to give us your thoughts on your recent stay. While we are pleased to hear that you will return...we were disappointed to hear that everything wasn't perfect for your stay. The damp carpet was indeed shampooed as part of our preventative maintenance program and we will have to review Best practices on the timing...

Tennessee
Reviewed 9 September 2015

When we travel to the US, we make a point of staying at this hotel. It delivers on every front - easy check-in/checkout, no hassle pet policy, front desk staff are very attentive and helpful, rooms are clean and well stocked, great bed and convenient location. The front lobby and theme nights distinguishes this hotel from being a vanilla corporate...

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Helpful?
1Thank Carol R
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We love your comment about not being a "vanilla corporate Hotel". We're always trying different things to give back to our guests. We are very fortunate to have owners who want us to continually "exceed expectations". We're so glad you noticed a difference! Hope to have you as our guest again soon. Kind regards Brian

Moncton, Canada
Reviewed 8 September 2015

The folks that work here are top of the line. My mom and dad have both had stays in the SJ hospital and this is the place the family stays. They have a fantastic breakfast included in the price, and free soup at night. They make it easy to check in and it's a great overall experience. STAY HERE IF...

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Helpful?
1Thank DebSteeves
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

"A Great Experience" is what our veteran Team strives to provide every day! Thanks so much for your kind review and for staying with us! Kind regards Brian

Lake Orion, Michigan
Reviewed 6 September 2015

This Holiday Inn is one of the best run H.I. that we have ever stayed in, it is very convenient to the boardwalk, restaurants etc... The pool area is especially nice. We were welcomed as members, which we aren't always at H.I. Breakfast was great, all the staff was very friendly and helpful. Can't say enough nice things about this...

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Thank twyleah
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you so much for sharing your experience here! We're so pleased that you were able to spend some time with us to enjoy all of the facilities and amenities we have to offer. Our large heated pool, whirlpool and fitness center are popular in all seasons. And of course we are very proud of our complimentary hot breakfast buffet...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Award winning Holiday Inn Express & Suites Saint John Harbour Side You're invited to stay at our Saint John hotel, located just minutes from numerous attractions in Saint John, NB. Hotels in the area can't compete with the great amenities and location we offer you. When you stay at our hotel in Saint John, you're near the world-famous Reversing Falls, the Old City Market and the new Harbour Passage Trail, giving you fast access to the shops and attractions of uptown Saint John. Our hotel is also located near historic Fort Howe, an 18th and 19th century British Army fortification. Are you a corporate traveler looking for hotels in Saint John? Our lodgings are adjacent to the Place 400 Business Complex, where the Xerox and IBM Call Centres are located. We are also within a 10-minute drive of the Aliant and Irving head offices. If you're planning an event, you'll find four meeting rooms with rentable equipment at our hotel in Saint John. Your search for Saint John, NB hotels ends with us. Our smoke free hotel features an indoor pool, Fitness Centre and a Business Centre. You can enjoy complimentary high-speed Internet access in all rooms and public areas, and you can wake up each morning to our complimentary Express Start "Hot" breakfast, served exclusively at Holiday Inn Express hotels. Flat screen televisions, Mini fridges and microwaves now in all of our rooms. In Saint John, you can relax in comfort and convenience at the Holiday Inn Express & Suites. ... more   less 

Additional Information about Holiday Inn Express & Suites - Saint John

Address: 400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
Region: Canada > New Brunswick > Saint John
Price Range: $143 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites - Saint John 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites - Saint John
Holiday Inn Express & Suites - Saint John Hotel Saint John
Holiday Inn Saint John
Holiday Inn Express Saint John
Saint John Holiday Inn
Hotel Style:
#2 Family Hotel in Saint John
#4 Romantic Hotel in Saint John
#5 Business Hotel in Saint John
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites - Saint John staff and other travellers.
2 questions
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over a year ago
Wewela, SD
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites - Saint John staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms I have had are very comfortable and quiet.”
 of 5 bubbles JudyM2020, 1 Nov 2016 | Read review
“Choose as high up as possible, away from ice machines and the elevator for a quiet stay.”
 of 5 bubbles augweddedbells, 17 Oct 2016 | Read review
“Ask for a view of the water”
 of 5 bubbles carolannewolkowski, 11 Oct 2016 | Read review
“There are no great views but still a good hotel”
 of 5 bubbles polubiatko, 6 Oct 2016 | Read review
“I believe most will be the same.”
 of 5 bubbles rushber, 5 Oct 2016 | Read review
5 of 5