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Traveller (21)
Room & Suite (35)
Dining (1)
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Overview
  • Excellent12%
  • Very good22%
  • Average35%
  • Poor15%
  • Terrible16%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Family Rooms
Multilingual Staff
2 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (125)
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All reviewsfront desk personroom was cleanbreakfast staffwould stay here againhighwaybay
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21 - 25 of 120 reviews
Reviewed 25 October 2016

The location was in the industrial part of town, not a very nice setting. The hotel itself was scummy. We had a lot of bags and our room was upstairs, there was no elevator and the front desk staff didn't even offer to get us...More

Thank kee93
Response from GMCN244, Manager at Comfort InnResponded 27 October 2016

Thank you for taking the time to write a review regarding your recent stay at Comfort Inn. We are very sorry that your stay fell short of your expectations. Our goal is to exceed the expectations of our valuable guests and it is evident through...More

Reviewed 17 October 2016 via mobile

Nice hotel, clean, spacious room, pet friendly, Friendly staff. The only downfall was the weekend breakfast didn't open till 7am and we had to travel so we had to skip out on it. Close to the highway, not far from shopping and downtown area. Good...More

Thank Jenn M
Response from GMCN244, General Manager at Comfort InnResponded 27 October 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 16 October 2016 via mobile

We got to the room and immediately were disappointed. there was a small pile of dirty by the bathroom door that look like it came off of someone's boot and what looked to be a booger on the bathroom door. we cleaned the dirt and...More

Thank Michelle R
Response from GMCN244, General Manager at Comfort InnResponded 27 October 2016

Thank you for bringing your concerns of your recent stay with us at the Comfort Inn Saint John. I am very disappointed to learn of your negative experience at our hotel. This is not the exceptional level of service that the staff are known for...More

Reviewed 21 September 2016

The location was off the "tourist track" which was okay as we had a vehicle. The facility was clean but very dated and more than well worn. The beds were okay but the linen again had the well worn look about them. The back door...More

Thank Mary C
Response from GMCN244, General Manager at Comfort InnResponded 27 October 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am so sorry to hear about the recent experience you had at our hotel. I do apologize for the level of service you received . On...More

Reviewed 18 September 2016

We spent one night here while travelling through Saint Johns. There was no one at front desk upon arrival, extra cost for main floor (hotel not full), back door was not locked and the outside was filthy, the parking lot pavement is crumbling and no...More

Thank Catharine12you
Response from GMCN244, General Manager at Comfort InnResponded 27 October 2016

Thank you for taking the time to leave your candid feedback on your stay with us. It is always our pleasure to receive guest feedback and we have certainly taken this feedback seriously to aid in our continuous improvement.

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Details
Price range
US$82 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$82 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (21)
Room & Suite (35)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
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Room Tips
"Don't stay here if you can avoid it."
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"Choose another hotel"
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"Stay in a better hotel."
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"In need of an update"
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