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Hilton Saint John

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Hilton Saint John
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915 Reviews from our TripAdvisor Community

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Showing 885: English reviews
Ottawa, Canada
Reviewed 2 August 2016 via mobile

The Hilton Saint John is definitely an upscale experience with premium service in a premium location. We overnighted here and found ourselves extremely comfortable and well treated. In terms of enjoying Saint John, you could not ask for a better situation. The hotel is located right on the boardwalk of the harbour area, near all the hustle and bustle. It...

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Helpful?
Thank tr2dis
Dermot C, Director of Sales at Hilton Saint John, responded to this review

tr2dis Thank you for your very positive review. It's great to hear that your stay was so comfortable and that you enjoyed the harbourside location. We hope to have the opportunity to welcome you back again soon. Kind regards..Dermot

United States
Reviewed 2 August 2016

A truly unique city and a decent stay at the Hilton! Wifi was really slow at times but other than that the stay was enjoyable from breakfast to parking to the actual room. The Hilton location is literally right next to the uptown area which was so awesome and countless amazing restaraunts. Great stay in a fantastic city!

Review collected in partnership with Hilton Hotels & Resorts
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Thank IndyNYC
Dermot C, Director of Sales at Hilton Saint John, responded to this review

IndyNYC Thank you for taking the time to share your feedback with us. We are very pleased that you got to take in many of the sights of Saint John and enjoyed the great restaurant scene here. Enjoy the remainder of your Maritime vacation and we hope to see you back again soon. Kind regards..Dermot

Guilford, Maine
Reviewed 2 August 2016 via mobile

We were here on a busy weekend and had a great stay. The room was clean and amazingly quiet for as busy as the city was! The staff was good at every interaction from checking in to the bar and at breakfast. We tried it all with no disappointments. The Bathrooms are current but extremely small since the property has...

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Thank YotaPwr
Dermot C, Director of Sales at Hilton Saint John, responded to this review

YotaPwr Thank you for your very positive review. We are very pleased that you enjoyed your stay and found the room quiet despite the festival happening in the City. We look forward to welcoming you back again soon! Kind regards..Dermot

Oakville, Canada
Reviewed 2 August 2016 via mobile

My sons and I stayed for three nights over the long weekend. The hotel location is excellent, you can walk into the downtown area and to the city market, along the boardwalk etc. Breakfast is a buffet which is decent, has enough variety to please us. The junior suite was a good size, clean. Our only issue would be that...

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Thank Bioteacher67
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Bioteacher67 Thank you for your feedback. We appreciate your comments regarding the hotel location and the friendliness of the staff. Your feedback on the need to replenish your bath towels has been shared with our housekeeping team. We apologise for this oversight. We hope to have the opportunity to welcome you and your sons back as our guests again this...

Reviewed 1 August 2016

I can get complimentary wi-fi at a Motel 6 or library or coffee shop or any one of a number of other places. To have to pay additional for wi-fi at a Hilton Hotel, which charges substantial rates, is absurd and shows a lack of respect for the customer. I was told that it would be free if I joined...

Review collected in partnership with Hilton Hotels & Resorts
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Thank L8954ORroberta
Reviewed 1 August 2016 via mobile

It's a good hotel what you can expect when you would be paying to stay at a Hilton. Ocean harbour rooms are fantastic but our one window was fogged so that sucked. The restaurant in the hotel is average at best. One thing I absolutely hate is paying for parking! An extra $23 a night if you stay here. I'm...

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Thank Ashley H
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Ashley H Thank you for your review. As we do not own the parking lot adjacent to the hotel (it is owned by the City of Saint John) we are unable to provide it on a complimentary basis. We offer several packages which include parking and breakfast which might interest you for future visits. They can be seen in detail...

Fredericton, Canada
Reviewed 1 August 2016

Great location with lots of restaurants nearby. The rooms are nice and quiet at night. Very comfortable beds and nicely furnished. The staff is friendly. I was staying at the hotel since I was playing with my band at the 506 festival and thy took care of us well.

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Thank Terry M
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Terry M Thank you for your review. We are pleased that you enjoyed your stay and found the rooms comfortable. Many of our guests attended the various shows at the 506 festival and said the music and atmosphere was fantastic. We hope to see you for another show next year and that you will stay with us again. Kind regards..Dermot

Grenoble, France
Reviewed 31 July 2016

We stayed in a room overlooking the little lighthouse on the harbour and we really had a blast. The view was at best at sunrise, with a ferry loading cars in the distance. We were so close to the water, that we thought we were on a cruise ship, without the drawbacks. The room was very large, very clean and...

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Thank stism
Dermot C, Director of Sales at Hilton Saint John, responded to this review

stism Thank you very much for your very positive review. It is great to hear that your stay was so enjoyable and that you were able to take in the activity on the harbour. We look forward to welcoming you back again on your next vacation to the Bay of Fundy. Kind regards..Dermot

Burke, Virginia
Reviewed 31 July 2016

We stayed at this hotel for one night while on our family summer vacation. The hotel is located on the waterfront and is close to Market Square with its shopping, restaurants and the New Brunswick Museum. We booked a two queen room with a waterfront view. The room was large, clean and comfortable. A large comfy chair with footstool in...

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Thank JLD1368
Dermot C, Director of Sales at Hilton Saint John, responded to this review

jld1368 Thank you for taking the time to share your feedback with us. We appreciate you highlighting the cleanliness and comfort of your guestroom and the great harbour views. Your comments regarding noise are well received and we will certainly share them with the organisers of the 506 music festival. This was the inaugural year of the festival and while...

Philadelphia, Pennsylvania
Reviewed 29 July 2016

Booked a room with a sofa bed and was told upon check in that there were no more available. That's very frustrating and the front desk did not seem to care. I was given some free breakfast vouchers for the inconvenience but this was I basically had to beg for someone to acknowledge that the hotel screwed up. I am...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank coachemg
Dermot C, Director of Sales at Hilton Saint John, responded to this review

coachemg Thank you for your review. We are very apologetic for being unable to provide you with the room type you had reserved. Obviously we did not acknowledge our mistake in the appropriate manner. We will address this issue with our front desk agents. As a HHonors member we appreciate your loyalty. Despite this experience we hope that you will...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service

Additional Information about Hilton Saint John

Address: 1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
Region: Canada > New Brunswick > Saint John
Price Range: $162 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Saint John 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hilton Saint John Hotel Saint John
Hilton Hotel Saint John
Saint John Hilton
Hotel Style:
#4 Business Hotel in Saint John
#5 Romantic Hotel in Saint John
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Saint John staff and other travellers.
1 question
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Fredericton, Canada
over a year ago

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Questions? Get answers from Hilton Saint John staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“water side”
 of 5 bubbles FineThingsinlife, 27 Jan 2017 | Read review
“get a room that faces the harbour..”
 of 5 bubbles coSt.Albert, 17 Jan 2017 | Read review
“Go elsewhere.”
 of 5 bubbles pacificoceandreams, 17 Jan 2017 | Read review
“Paying a bit more for a view of the bay is completely worth it.”
 of 5 bubbles lisabyerleyg, 8 Dec 2016 | Read review
“Ask for room facing harbour.”
 of 5 bubbles Addie100, 7 Dec 2016 | Read review
5 of 5