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Best Western Plus St. John's Airport Hotel and Suites

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Traveller (18)
Room & Suite (21)
Storyboard
Ratings and reviews
  • Excellent82%
  • Very good9%
  • Average3%
  • Poor0%
  • Terrible6%
Travellers talk about
“amazing hotel”(3 reviews)
“hot tub”(4 reviews)
“pool area”(2 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
4 Star Hotel
Newly built and opened in April of 2018! The Best Western Plus, featuring 175 guestrooms, licensed lounge, restaurant with room service, complimentary hot buffet breakfast and 24-hour Airport shuttle, is located at the St John’s Airport. With a water slide, indoor pool, hot tub, gym...
Offers from Best Western Plus St. John's Airport Hotel and Suites
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Location and contact
34 Jetstream Ave, St. John's, Newfoundland and Labrador A1A 0R7, Canada
Hotel website
0.8 km to St. John's Airport View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (33)
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Traveller rating
27
3
1
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2
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Time of year
LanguageEnglish
27
3
1
0
2
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1 - 5 of 33 reviews
Reviewed 6 days ago via mobile

We stayed were at this hotel for one night. The staff was very friendly. We really enjoyed talking to the 2 girls at the front desk. Our room was lovely although the fan for the air conditioner was very loud. Breakfast was fantastic And the...More

Thank Christina M
Response from Christian T, General Manager at Best Western Plus St. John's Airport Hotel and SuitesResponded 5 days ago

Dear Christina M, Thank you so much for the review. I would like to apologize because, from the sounds of things, you were not as quite blown away as we hoped. I'm in the process to see what happened exactly so we can try to...More

Hotel's Favourite
Reviewed 1 June 2018 via mobile

After a long flight we arrived in St John’s to a very warm welcome from Janet in Reception! After settling into a beautiful suite we headed down to the lounge / restaurant for a very tasty snack. The menu has a variety of choices and...More

1  Thank Dolores L
Response from Christian T, General Manager at Best Western Plus St. John's Airport Hotel and SuitesResponded 1 June 2018

Dear Dolores L, Thanks so much for the review. We’re glad you feel our staff treats you like family, because you are! I'll be sure to pass your compliments along to our great staff. I know they'll be as grateful for your kind words as...More

Reviewed 1 week ago via mobile

Our flight was diverted to St Johns after some mechanical issues in the middle of the night. The staff there accommodated our entire load of passengers with a smile, checked us in quickly, and continued to go above and beyond in their service and communication...More

Thank b0921kurz
Response from Christian T, General Manager at Best Western Plus St. John's Airport Hotel and SuitesResponded 1 week ago

Dear b0921kurz, Thanks for the nice review and for your sharing your comments with the traveling community. We strive to provide the best experiences for our guests and we're pleased to hear that you had an enjoyable stay at our brand new hotel and everyone...More

Reviewed 2 weeks ago via mobile

Stayed here because my original flight was canceled and the new flight required a 6 hour layover in St. John's. Set up a wakeup call for 5am, but staff never called me. I called the front desk in the morning after missing my flight and...More

Thank Ashley D
Response from Christian T, General Manager at Best Western Plus St. John's Airport Hotel and SuitesResponded 2 weeks ago

Dear Ashley D, I am sorry to hear that you found our Front Desk Manager to be condescending and rude while he was trying to help you figure out the situation. We have an internal system which tracks all wake-up calls entered and allows us...More

Reviewed 2 weeks ago

Had a very nice stay at this Best Western. It is very well decorated, and has all the amenities. The breakfasts have hot food and continental. Lots of choices. Even has gluten free breads separately offered with its own toaster. Rooms have very comfortable beds,...More

Thank Pals05
Response from Christian T, General Manager at Best Western Plus St. John's Airport Hotel and SuitesResponded 2 weeks ago

Dear Pals05, Your business is very important to us and we value your feedback. Thank you again for taking the time to complete this review. We appreciate your loyalty to our brand. Sincerely, Christian Toner General Manager

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Bar/Lounge
Details
Price range
US$123 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in St. John's
Room types
Non-Smoking Rooms
Details
Price range
US$123 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in St. John's
Room types
Non-Smoking Rooms
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Traveller (18)
Room & Suite (21)
Dining (9)
Pool & Beach (6)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"the front desk staff were very friendly and helpful with room changes."
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"King Suite very spacious. Only have showers. Tubs are available in the double queen rooms. We did"
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"You can't go work in this hotel it is new and minutes from the airport!"
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