227 Kenmount Rd, St. John's, Newfoundland and Labrador A1B 3P9 Canada
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About
#18 of 25 hotels in St. John's
Location
Cleanliness
Service
Value
Savour your getaway with a relaxing stay at Sandman Signature St. John’s Hotel, conveniently located 11km/6.8mi from St. John’s International Airport (YYT). Offering an exceptional blend of service, style, and comfort, travellers will experience a unique vantage point from which to explore the colourful culture and unrivaled energy of St. John’s.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Location
51Somewhat walkable
Grade: 51 out of 100
19Restaurantswithin 1 km
1Attractionwithin 1 km
227 Kenmount Rd, St. John's, Newfoundland and Labrador A1B 3P9 Canada
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139Reviews1Q+A12Room tips
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Bumped up to a King due to not able to get in the room booked. On the way to the room at 8:30 PM there was bags of garbage and dirty linens lining the hallway, it seemed at every second door. Entered the room, didn't look too bad, went in bathroom, the shower was not the cleanest ( a bleach spray wouldn't go astray ) spray all over the walls from who knows what ( maybe toothpaste - maybe not ). The coffee maker wasn't even cleaned from previous guest. The bed linen was clean so we stayed as not too many options to pick from on a weekend. Your photos on your website are false advertising as the rooms look unlike them. For a newish hotel it's shameful. On the bright side the reception staff were great! Never again.
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Date of stay: September 2022
Value
Location
Service
Room Tip: Ask to view your room before commiting
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hotel's Favourite
Overall, this hotel exceeded our expectations. We stayed 4 nights in a King Suite and were really pleased with the room. The kitchen was well stocked with dishes, cutlery and pans for cooking. We also had a small balcony which was nice since the weather was gorgeous. The room was very clean and the hotel was extremely quiet (added bonus!). Again, we were very pleased with our stay. The hotel is in a nice location, close to shopping and restaurants. The pool was small but the water was warm and there was always plenty of towels in the pool area. No complaints.
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Date of stay: July 2022
Location
Cleanliness
Service
Room Tip: Request a balony if booking a King Suite.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Had a long term stay and the housekeeping was unreliable and generally not good. Floors are not regularly cleaned or vacuumed. Sheets rarely changed. Had manager view issues in the room and nothing changed. Will not stay there again.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Thank you to Signature Sandman. Our first trip to Newfoundland touring St.John’s - the hotel was clean and very comfortable. Restaurants were close enough that made breakfast and dinner choices easy. BIG THANK YOU for the late checkout - plane was delayed and your courtesy and understanding with the late checkout made our day less stressful. Will happily tell others about our stay and will recommend your hotel to those travelling your way.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
Awesome waterfall shower and very spacious Delicious food in both restaurants Always fun to go for a swim or a soak right after a great workout… Very friendly and helpful staff Tim Hortons 2 minute walk Bath robes available for purchase also
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Have never reviewed a hotel until now. Room was filthy- dried jam/spilled coffee and milk on coffee table, toothpaste on bathroom wall and mirror, crumbs on sofa, handprints on mirrors, feces on toilet rim, shower didn’t drain properly. Spoke to staff and was told we could leave if we were dissatisfied. Given a plunger so we could work out toilet issues ourselves. Pool/gym was only available 1 hour per day - sign up was first come, first serve - not informed of this at time of booking. Hot tub broken indefinitely, as per staff. Only one elevator in service with limit of 3 people per load which made for significant wait times. No security in house to monitor noise, parties, racing in corridors all night long despite calls to front desk (largely unmanned). There are quite a few hotels in the area - do not be fooled by the positive reviews of this hotel.…
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Booked a one-night staycation for our twins birthday. Pros: convenient location, restaurants on site, hotel is new, clean and modern. Cons: rooms are a bit dark thanks to the decor and lack of natural lighting in the living area of the suites. Walls are paper thin! Could hear every word of the conversation happening in the next room after 11pm when we were trying to sleep. Other: we booked this hoping to take advantage of the pool. I called in advance to inquire about current policies and procedures “due to covid”, and was advised pool time can be reserved but not until we checked in. I explained it was for kids birthday, and the only reason we were staying was for the pool. I was told at that time that it was wide open - not a single a lot booked for our stay and led to believe it would not be an issue. We arrived an hour before the allotted check in time and there was actually no available pool time at all. Front desk staff was pretty apathetic and just seemed to hate his job in general. Also, guests are expected to wear mask in common area but staff was not masked. Overall we would NOT choose this property again.…
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The rooms are great, beds comfy, front desk staff Superb,,,BUT House Keeping leaves a lot to be desired! Stayed for 4 weeks, only wanted house keeping once or twice a week as I was alone. Had to complain twice to have bed changed and floors vacuumed! Hard floors never mopped or swept.
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Date of stay: January 2022Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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First visit to this hotel I was very impressed with quality and clean room. Mattress was super.The check in went perfect .Also had excellent meal at Moxies. Liked fact you could access restaurants directly from hotel.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services Manager, Other at Sandman Signature St. John's Hotel
Responded 20 Nov 2021
Thank you for your feedback, we love to hear that you had a great experience with us! We hope to see you in the near future as it was a pleasure to have you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I love this hotel, location is fantastic. Two attached restaurants also nice. I recently stayed in the king signature suite which I loved. I could live there permanently. The only con I have with this hotel is the smell of weed in the lobby. Every time I left or arrived the smell was always there. It won’t deter me from staying but wish something could be done. I have a upcoming stay and that’s the only part I’m not looking forward to.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Services Manager, Other at Sandman Signature St. John's Hotel
Responded 29 Oct 2021
Thank you for your feedback Kimberly, but we do apologize for any inconveniences during your stay. In regards to the smell, guests with medical exemptions do smoke outside in the designated smoking areas and the smells do linger when they walk through the lobby. We are trying to find the best product to ensure that all future stays are perfect and scents of all kind are limited. We hope to see you in the near future as it was a pleasure having you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$121 - US$167 (Based on Average Rates for a Standard Room)
LOCATION
CanadaNewfoundland and LabradorNewfoundlandSt. John's
NUMBER OF ROOMS
200
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Claim Your ListingSANDMAN SIGNATURE ST. JOHN'S HOTEL: UPDATED 2022 Reviews, Price Comparison and 164 Photos (Canada) - Tripadvisor
Frequently Asked Questions about Sandman Signature St. John's Hotel
Which popular attractions are close to Sandman Signature St. John's Hotel?
Nearby attractions include East Coast Trail (1.0 km) and Rennie's River Trail (0.8 km).
What are some of the property amenities at Sandman Signature St. John's Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sandman Signature St. John's Hotel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Sandman Signature St. John's Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sandman Signature St. John's Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sandman Signature St. John's Hotel?
Conveniently located restaurants include Moxies, Kelseys Original Roadhouse, and Jack's Restaurant.
Are there opportunities to exercise at Sandman Signature St. John's Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Sandman Signature St. John's Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sandman Signature St. John's Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sandman Signature St. John's Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Sandman Signature St. John's Hotel?
Many travellers enjoy visiting Signal Hill (6.3 km), National War Memorial (5.5 km), and Ferryland (7.6 km).