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Sheraton Hotel Newfoundland

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Sheraton Hotel Newfoundland
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592 Reviews from our TripAdvisor Community

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Showing 580: English reviews
Canada
Reviewed 1 week ago NEW

We stayed at Sheraton for 7 night in June, 2015. Our room was on the 7th floor (top floor), facing the jelly bean row houses. The view was nice even we could not see the harbor. The size of the room was decent. The room and the washroom were clean. The cleaning lady did a good job. I am totally...

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Thank NorthAmericaTravel
Happy Valley-Goose Bay, Canada
Reviewed 1 week ago

love the Sheraton, beautiful hotel with very friendly staff. close to everything. the view is spectacular if you get a harbour view side of the hotel. I always love to stay here when I am in St. John's for business.

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Thank Roland and Patr... K
Toronto, Canada
Reviewed 2 weeks ago

Pro: The hotel is in a perfect location, and a short walk to everything. The staff were wonderful, especially the older gentleman who works in the bar/restaurant area. He suggested a number of beers and dishes to try, and I enjoyed them all. I ordered the fish & chips, and also a mixed seafood plate. The beds are also very...

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Thank Marc B
Montreal, Canada
Reviewed 3 weeks ago

Rooms on the harbour side are great. Hotel feels a bit dated but rooms are clean and generous size. Beds are soft, not to my liking. Can't open any windows even a bit for fresh air so you have to use the noisy AC/Heat unit year round. Staff is great as always, and the restaurant is open late and has...

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Thank mtslobodian
Montreal, Canada
Reviewed 7 December 2016

Stayed 3 nights end of November with my husband on the 6th floor, with executive lounge. Clean and confortable room with nice harbour view. Executive lounge is nice for breakfast with hot & cold choices. Also is harbour view. The atrium was nicely decorated for the holidays. Staff were polite and always of service. Room service has a well balanced...

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Helpful?
Thank soleil_0402
Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello soleil_0402, Thank you for taking the time to provide us with feedback regarding your stay with us at the Sheraton Hotel Newfoundland. Thank you very much for your review which touched on most of our major selling features. We are delighted to see that you had such an enjoyable visit and hope that you stay with us again when...

St. John's, Canada
Reviewed 29 November 2016

we booked a junior suite for a family fun night at the Sheraton. The staff were very helpful and friendly but the stay was mediocre. The room was very odd, someone forgot to set up the living space, no lamps on the tables or coffee table and the carpet was not really cleaned. The room description said two beds, but...

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Helpful?
Thank MichelleMHawco
Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello MichelleMHawco, Good Day and Thank you so much for sharing your experience with us. We are happy to read for the most part that you enjoyed your stay and have passed along some great feedback. Our staff are a big part of our overall success and it is comforting to know that our guests feel the same way. We...

Gander, Canada
Reviewed 28 November 2016 via mobile

Upon arrival we had a hick-up they put the booking in my husband's name, and made me a bit late for my evening plans, (wasn't the hotel staff them self, it was the SPG bookings) the gentleman on the counter let us go on and concidered us check in to lessen the delay. Only issue after that was husekeeping opened...

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Helpful?
Thank Melanie R
Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello Melanie R, Thank you for taking the time to provide us with feedback regarding your stay with us at the Sheraton Hotel Newfoundland. We were happy to hear that you enjoyed your visit for the most part and would like to apologize for the issue you experienced regarding housekeeping entering your room. We will pass on your comments to...

Montreal
Reviewed 23 November 2016 via mobile

I stayed at the Sheraton Newfoundland this month from 11/22 to 11/24 on business. The hotel is located close to the heart of downtown St John's and only a block up from the harbor and The Narrows. The hotel is easily gotten to from the airport using Portugal Cove Road and Cove Road to get into the city and then...

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Thank qstorm11
Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello qstorm11, We were extremely happy to read your review,and we thank you for sharing your thoughts. We are obviously pleased to read that the hotel and our amenities were able to meet your expectations. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We really hope to have the opportunity to...

St. John's, Canada
Reviewed 22 November 2016

Overall, I had a good experience at this hotel. However, nothing really wow'ed me, except the arboretum. The front desk staff were okay. They didn't scowl, but only one man was actually welcoming and smiled upon eye contact. There was an unnecessary perfumes/cheap air freshener smell every time we entered the hotel and walked through the lobby. It was a...

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Thank Lejopi
Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello Lejopi, We really appreciate you taking the time to pass along your feedback regarding the aspects of your stay which you enjoyed and the areas in which we could improve. It is important for us to know how your stay went and providing us with both positive and negative feedback helps us improve as we move forward. As you...

Saint John, Canada
Reviewed 30 October 2016

Stayed 2 nights and had a wonderful porthole room with view on the harbour. Front desk service was average but the cleaning staff were very friendly. The lobby is currently under construction so hard to enter/leave hotel not to mention the small "one way" entrance/exit to the parking lot. Hotel is ideally located within walking distance to ALL restaurants and...

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Thank SUSKNO
Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello SUSKNO, Thank you for taking the time to provide us with feedback regarding your stay with us at the Sheraton Hotel Newfoundland. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas. As you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
Official Description (provided by the hotel)
Overlooking St. John's historic harbour, Sheraton Hotel Newfoundland offers travelers a wealth of amenities all within easy reach of the historic city's myriad attractions. ... more   less 

Additional Information about Sheraton Hotel Newfoundland

Address: 115 Cavendish Sq, St. John's, Newfoundland and Labrador A1C 3K2, Canada
Region: Canada > Newfoundland and Labrador > Newfoundland > St. John's
Price Range: $174 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Hotel Newfoundland 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Sheraton St Johns
Sheraton Hotel St Johns
Fairmont St. John's
St. John's Fairmont
Hotel Style:
#2 Luxury Hotel in St. John's
#6 Business Hotel in St. John's
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hotel Newfoundland staff and other travellers.
6 questions
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Spring Green, Wisconsin
2 months ago
Ottawa, Canada
7 months ago

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Questions? Get answers from Sheraton Hotel Newfoundland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a harbour view”
 of 5 bubbles mtslobodian, 28 Dec 2016 | Read review
“Ask for a harbour view room”
 of 5 bubbles soleil_0402, 7 Dec 2016 | Read review
“ask questions to clarify view and the room amenities”
 of 5 bubbles MichelleMHawco, 29 Nov 2016 | Read review
“If you can get a porthole room or one with a harbour view - do it”
 of 5 bubbles SUSKNO, 30 Oct 2016 | Read review
“Room 246 was a great view of the harbour”
 of 5 bubbles Daveee00, 25 Oct 2016 | Read review
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