We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Hotel Newfoundland

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sheraton Hotel Newfoundland
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

588 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 576: English reviews
Montreal, Canada
Reviewed 4 days ago NEW

Stayed 3 nights end of November with my husband on the 6th floor, with executive lounge. Clean and confortable room with nice harbour view. Executive lounge is nice for breakfast with hot & cold choices. Also is harbour view. The atrium was nicely decorated for the holidays. Staff were polite and always of service. Room service has a well balanced...

 Report
Helpful?
Thank soleil_0402
St. John's, Canada
Reviewed 1 week ago

we booked a junior suite for a family fun night at the Sheraton. The staff were very helpful and friendly but the stay was mediocre. The room was very odd, someone forgot to set up the living space, no lamps on the tables or coffee table and the carpet was not really cleaned. The room description said two beds, but...

 Report
Helpful?
Thank MichelleMHawco
Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello MichelleMHawco, Good Day and Thank you so much for sharing your experience with us. We are happy to read for the most part that you enjoyed your stay and have passed along some great feedback. Our staff are a big part of our overall success and it is comforting to know that our guests feel the same way. We...

Gander, Canada
Reviewed 1 week ago via mobile

Upon arrival we had a hick-up they put the booking in my husband's name, and made me a bit late for my evening plans, (wasn't the hotel staff them self, it was the SPG bookings) the gentleman on the counter let us go on and concidered us check in to lessen the delay. Only issue after that was husekeeping opened...

 Report
Helpful?
Thank Melanie R
Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello Melanie R, Thank you for taking the time to provide us with feedback regarding your stay with us at the Sheraton Hotel Newfoundland. We were happy to hear that you enjoyed your visit for the most part and would like to apologize for the issue you experienced regarding housekeeping entering your room. We will pass on your comments to...

Montreal
Reviewed 2 weeks ago via mobile

I stayed at the Sheraton Newfoundland this month from 11/22 to 11/24 on business. The hotel is located close to the heart of downtown St John's and only a block up from the harbor and The Narrows. The hotel is easily gotten to from the airport using Portugal Cove Road and Cove Road to get into the city and then...

 Report
Helpful?
Thank qstorm11
Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello qstorm11, We were extremely happy to read your review,and we thank you for sharing your thoughts. We are obviously pleased to read that the hotel and our amenities were able to meet your expectations. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We really hope to have the opportunity to...

St. John's, Canada
Reviewed 2 weeks ago

Overall, I had a good experience at this hotel. However, nothing really wow'ed me, except the arboretum. The front desk staff were okay. They didn't scowl, but only one man was actually welcoming and smiled upon eye contact. There was an unnecessary perfumes/cheap air freshener smell every time we entered the hotel and walked through the lobby. It was a...

 Report
Helpful?
Thank Lejopi
Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello Lejopi, We really appreciate you taking the time to pass along your feedback regarding the aspects of your stay which you enjoyed and the areas in which we could improve. It is important for us to know how your stay went and providing us with both positive and negative feedback helps us improve as we move forward. As you...

Saint John, Canada
Reviewed 30 October 2016

Stayed 2 nights and had a wonderful porthole room with view on the harbour. Front desk service was average but the cleaning staff were very friendly. The lobby is currently under construction so hard to enter/leave hotel not to mention the small "one way" entrance/exit to the parking lot. Hotel is ideally located within walking distance to ALL restaurants and...

 Report
Helpful?
Thank SUSKNO
Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello SUSKNO, Thank you for taking the time to provide us with feedback regarding your stay with us at the Sheraton Hotel Newfoundland. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas. As you...

Hamilton, Canada
Reviewed 25 October 2016

After being on a ship for a month, it was great to finally be in a hotel. Was upgraded to a harbour view suite (until the fog rolled in...) with my SPG card which made the whole experience even better. Very clean room and fairly modern. Wish I was here for more than one night to experience some of the...

 Report
Helpful?
Thank Daveee00
Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello Daveee00, Thank you for sharing your experience with us and your fellow Trip Advisor travelers. One month on a boat is definatley is a long time and we are glad that we were able to provide you with a comfortable and restful visit. We hope to see you again when your travels bring you back to St.John's.

Buckhorn, Canada
Reviewed 23 October 2016

Stayed for 2 nights on weekend. I had stayed at this property when it was a fairmont and the quality has been maintained. Rooms are comfortable and spacious with options for green choice to reduce wasted energy and water. Recommend club upgrade as club room has great view of harbour

 Report
Helpful?
Thank Andrew S
Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello Andrew S, Thank you for taking the time to provide us with feedback regarding your stay with us at the Sheraton Hotel Newfoundland. We are happy to see you enjoyed your visit. We will pass your comments regarding the Make a Green Choice program along to our Executive Housekeeper for review. Hopefully the next time you visit you can...

Hangzhou, China
Reviewed 22 October 2016 via mobile

I have stayed at this place many times over my lifetime and for the most part it has always been great. It's not one of those new boutique style hotels popping up but it is unparallelled in this city in terms of class. The service is good but the atmosphere is great. Also great location for holding large events.

 Report
Helpful?
Thank Andrewbyrne86
Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello Andrewbyrne86, Thank you so much for taking the time to post this wonderful review of your stay with Sheraton Hotel Newfoundland. We are happy to know your expectations were met in so many ways. We do have many great staff who are very proud to be a part of our team. Again Thank You, we are very grateful for...

Reviewed 21 October 2016

I have stayed at this hotel approx 10 times in the past 2 years for business and often brought my family. This will be my last. I loved the location, but I am tired of over-priced rooms and declining service and quality. Last time our room had staples sticking out of the carpet that my toddler son scratched his foot...

 Report
Helpful?
Thank Sarah L
Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello Sarah L, Thank you for taking the time to provide us with feedback regarding your stay with us. It is always our goal to not only meet but to exceed our guest’s expectations and it is very evident that we failed to accomplish that on your stay. Your valued feedback highlighted a number of areas for improvement that I...

175 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (164)
Viewed
View from Room (33)
Viewed
Hotel & Grounds (26)
Viewed
Room/Suite (40)
Viewed
Dining (5)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (10)
Viewed
Other (46)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Bathroom (1)
Viewed
Room/Suite (2)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these St. John's hotels
Downtown
JAG
JAG
#2 of 24 in St. John's
212 reviews
Murray Premises Hotel
#3 of 24 in St. John's
515 reviews
Show Prices
Show Prices
Show Prices
Downtown
Courtyard St. John's Newfoundland
Quality Hotel Harbourview
#14 of 24 in St. John's
354 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
Official Description (provided by the hotel)
Overlooking St. John's historic harbour, Sheraton Hotel Newfoundland offers travelers a wealth of amenities all within easy reach of the historic city's myriad attractions. ... more   less 

Additional Information about Sheraton Hotel Newfoundland

Address: 115 Cavendish Sq, St. John's, Newfoundland and Labrador A1C 3K2, Canada
Region: Canada > Newfoundland and Labrador > Newfoundland > St. John's
Price Range: $181 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Hotel Newfoundland 4*
Number of rooms: 301
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Orbitz, Priceline, Starwood and Odigeo so you can book your Sheraton Hotel Newfoundland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton St Johns
Sheraton Hotel St Johns
Fairmont St. John's
St. John's Fairmont
Hotel Style:
#2 Luxury Hotel in St. John's
#6 Business Hotel in St. John's
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hotel Newfoundland staff and other travellers.
6 questions
Ask a question
Spring Green, Wisconsin
1 month ago
Ottawa, Canada
6 months ago

See all questions (6)

Questions? Get answers from Sheraton Hotel Newfoundland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a harbour view room”
 of 5 bubbles soleil_0402, 7 Dec 2016 | Read review
“ask questions to clarify view and the room amenities”
 of 5 bubbles MichelleMHawco, 29 Nov 2016 | Read review
“If you can get a porthole room or one with a harbour view - do it”
 of 5 bubbles SUSKNO, 30 Oct 2016 | Read review
“Room 246 was a great view of the harbour”
 of 5 bubbles Daveee00, 25 Oct 2016 | Read review
“Upgrade to club”
 of 5 bubbles A1556ENandrews, 23 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay