Holiday Inn St. John's Conference Centre, an IHG hotel
Holiday Inn St. John's Conference Centre, an IHG hotel
180 Portugal Cove Road, St. John's, Newfoundland and Labrador A1B 2N2 Canada
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Avg. S$152 /night, 10/4 - 10/5
S$158
per night
S$133
per night
S$108
per night
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3.5
#21 of 23 hotels in St. John'sLocation
Cleanliness
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Value
Home away from home The Hotel is located just minutes from St. John's International Airport (YYT) and local Government Offices including the Confederation Building. If you plan on heading into the heart of St. John's, we are just a short drive to Downtown St. John's. On site amenities including two 165 Ft watersides open Friday 3 pm to 10 pm & Saturday 9 am to 10 pm , Sunday 8 am to 3 pm, indoor swimming pool, Fitness Center. ( note: From July 1st to Aug 30th, the water slide is open Monday to Friday from 3 pm to 9 pm and on weekends from 9 am to 9 pm ONLY ) on-site guest laundry facilities, complimentary parking and high-speed Internet access. Thinking of dining options? Stop into East Side Mario's, our on-site restaurant. As always, with the Holiday Inn brand, Kids 11 years and under Eat Free (ask hotel for details). Travelling with your trusty companion? Our hotel is pet-friendly so you can bring the entire family along. The Holiday Inn St.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Indoor pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
Baggage storage
Currency exchange
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Location
Getting there
St. John's Airport
4 km•
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19 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
278Reviews3Q+A45Room tips
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Detailed Reviews
We stayed for three nights during July, and we're disappointed overall. First we we're not aware that our room wouldn't be cleaned or refreshed daily, imagine our surprise when we came back from being out all day only to find nothing had been cleaned in our room. I called the front desk only to be informed that since COVID they only refresh rooms every second day and do a thorough clean on day 5. I was surprised to say the least as during the height of COVID we stayed at another Hotel in the city and our room was cleaned daily. Sadly I thing COVID is the go to excuse for poor service.
Additionally if you park in the back of the hotel where we usually park because my hubby has mobility issues be prepared that you will have to endure a wall of smoke from the smokers by the door.
Check-in was smooth and the staff at the counter were pleasant. The public bathroom on the second floor had no hand sanitizer and was not very well equipped with paper towel.
This is the first time I haven't been satisfied with a stay at this property sadly.
Additionally if you park in the back of the hotel where we usually park because my hubby has mobility issues be prepared that you will have to endure a wall of smoke from the smokers by the door.
Check-in was smooth and the staff at the counter were pleasant. The public bathroom on the second floor had no hand sanitizer and was not very well equipped with paper towel.
This is the first time I haven't been satisfied with a stay at this property sadly.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn St. John's Conference Centre, an IHG hotel
Responded 17 Aug 2022
Dear Jocelyn B, Thank you for choosing our hotel while visiting St. John and for taking the time to provide feedback about your experience. Pleasure having you as our guest. I am very sorry that you did not experience an exemplary stay due to cleanliness in our hotel and that your room was not serviced. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that your check in experience and the service of our staff was still appreciated. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for one night. Room was as expected, recently renovated and very nice and clean with great beds. We were there as 2 adults and 2 children as one of children's birthday. Looked forward to the pool and slide. Not sure if they know there is a pandemic going on with all the people in the pool. Way too many people! Was very uncomfortable and left early, so that was disappointing. Next we went Eastside Mario's which is attached to the hotel. Kids were to eat free. Well that was a big discussion! We had to coupons from the hotel but apparently the restaurant is not keen on honouring them. Then, the food the children wanted was available, so they decided to have pizza, but the pizza oven just broke! The kids ended up having chicken nuggets and fries and were so disappointed that we just left. Thank God we brought snacks. Then, kids were to eat free , another racket in the morning. A word of advice to the Hotel-stick by what you offer and figure out what the pool situation and what your agreements with that awful restaurant.
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Date of stay: September 2021
Value
Rooms
Service
Room Tip: Make sure you know what kind of activities are happening at the hotel as well as what exactly you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn St. John's Conference Centre, an IHG hotel
Responded 4 Oct 2021
Hi there, JKR2013! Thank you so much for sharing your experience with our hotel. I'm so sorry about the pool situation and the food experience. The situations you have raised are definitely not what we expect from any of our properties, nor something we want our guests to encounter. I'll share your thoughts with our hotel management team as a reference for future enhancements. On a lighter note, I'm delighted that you found the cleanliness of our rooms satisfactory. I've shared your compliments with the team and have been acknowledged by the hotel management. I truly hope that we will have a chance to make it up to you and provide you with a better experience upon your return. Best, Peter J. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a family suite but it was not what we expected. Didn’t state that it came with two small bed rooms one with two twin beds and other room same as any other hotel room. It was dated and could use some improvements. I would recommend that you verify what you are reserving.
East side Mario’s attached restaurant hasn’t changed in years food selection not the greatest, serve was great but food left something to be desired.
East side Mario’s attached restaurant hasn’t changed in years food selection not the greatest, serve was great but food left something to be desired.
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at this hotel because of the proximity to the health sciences, as I was having chemo that week.
Hotel website stated that the hotel was under renovations. Now, I have stayed at hotels that were having renovations, but never like this. The lobby was like a dirty building site with materials just laying about. Because of the 'renovations', we never got the room (king bed executive) we had booked, but were of course charged for it.
The room was a standard room with the furniture from the room we had booked stuffed into it. We didn't have a microwave (as was stated in the room description), so had to phone down and get one, which was met by a 'but this is only complimentary' remark, which was not helpful. Then we discovered the fridge was not turned on, so had to take it out and turn it on ourselves. Covid 19 was blamed for the fact we couldn't get the bed sheets changed while we were there (7 days stay!), so we got some sheets sent up to change them ourselves (which were the wrong size the first time and pillow cases were missing). We have stayed at 3 hotels during the pandemic and all have had turn down services, so blaming it on the pandemic is totally unacceptable. Throughout the stay we had 2 keys just stop working for the room as well.
On arrival (Sunday) we were told that the pool only opened from 6.30 to 7.30 even through the website said it was open (this was also blamed on the pandemic, even though other pools in hotels were opened with booking time slots throughout the day). Later discovered by chance, as there was nothing indicating the times, that the pool was open from 5 on a Friday and 10am on the Saturday. It appeared that they were just making the times up.
The customer service apart from somebody working on the Tuesday of our stay was absolutely shocking and they appeared uninterested in making our stay enjoyable. Even when we were checking out I used the large double doors at the back, as we had a lot of luggage since we were there for a week, I went out these doors once, but when trying to get back in, they were promptly shut by a member of staff and we were told to use the smaller doors, that were in fact not opening
together.
No signs up in the elevator saying that only a certain amount of people were allowed in it, or hand sanitizer.
All in all, we feel totally lied to about the room and state of hotel.
Hotel website stated that the hotel was under renovations. Now, I have stayed at hotels that were having renovations, but never like this. The lobby was like a dirty building site with materials just laying about. Because of the 'renovations', we never got the room (king bed executive) we had booked, but were of course charged for it.
The room was a standard room with the furniture from the room we had booked stuffed into it. We didn't have a microwave (as was stated in the room description), so had to phone down and get one, which was met by a 'but this is only complimentary' remark, which was not helpful. Then we discovered the fridge was not turned on, so had to take it out and turn it on ourselves. Covid 19 was blamed for the fact we couldn't get the bed sheets changed while we were there (7 days stay!), so we got some sheets sent up to change them ourselves (which were the wrong size the first time and pillow cases were missing). We have stayed at 3 hotels during the pandemic and all have had turn down services, so blaming it on the pandemic is totally unacceptable. Throughout the stay we had 2 keys just stop working for the room as well.
On arrival (Sunday) we were told that the pool only opened from 6.30 to 7.30 even through the website said it was open (this was also blamed on the pandemic, even though other pools in hotels were opened with booking time slots throughout the day). Later discovered by chance, as there was nothing indicating the times, that the pool was open from 5 on a Friday and 10am on the Saturday. It appeared that they were just making the times up.
The customer service apart from somebody working on the Tuesday of our stay was absolutely shocking and they appeared uninterested in making our stay enjoyable. Even when we were checking out I used the large double doors at the back, as we had a lot of luggage since we were there for a week, I went out these doors once, but when trying to get back in, they were promptly shut by a member of staff and we were told to use the smaller doors, that were in fact not opening
together.
No signs up in the elevator saying that only a certain amount of people were allowed in it, or hand sanitizer.
All in all, we feel totally lied to about the room and state of hotel.
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Date of stay: December 2020Trip type: Travelled on business
Rooms
Cleanliness
Service
Room Tip: Hotel was like a building site, so not sure there were any good rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn St. John's Conference Centre, an IHG hotel
Responded 21 Dec 2020
Hi Russell J, I appreciate you taking the time to share your experience surrounding your stay. It's good to note our hotel proximity was helpful during your trip to the area. We understand that because of the Covid-19 impact, you encountered several challenges. I am sorry to learn about the frustration you felt towards the renovations, room allocation, housekeeping, and level of customer service delivered. We strive to provide a dependable hotel experience. We’d love to share your comments with the relevant department for review, and I trust that improvement in guest satisfaction will be kept in mind. I also sent you a private message to ask for more information on your booking. Again, thank you for sharing your feedback. I look forward to your response. Warmest regards, Zel N. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at this hotel many times and have always had a pleasant experience. I was very disappointed with my most recent stay. The hotel is under major renovations. I booked my room using the IHG app. It did say the hotel was currently under renovations. But I did not expect it to be so extensive. The whole hotel is an active work site. Check in was slow and painful. There was one employee working at the make shift check in desk. She was also expected to do the pool bookings and take care of all guest service needs.
Our room was old, musty and dirty. As soon as we opened the door you could smell the musty mouldy smell of the room. The room was in disrepair from the furniture to the walls to the fixtures. The beds were extremely uncomfortable, lumpy and sagging! I expected the room to feel clean, especially due to Covid. This was not the case. Furthermore, many rooms had garbage laid out in the hall (as you were expected to do) and none of it was collected during our stay.
Our experience with the pool was also poor. It was evident the pool area was not cleaned between swim sessions.
Overall it was a poor experience. The hotel is under major renovation and the areas that are open to the public are dirty. The hotel seems to be very understaffed which leads to poor customer service.
Our room was old, musty and dirty. As soon as we opened the door you could smell the musty mouldy smell of the room. The room was in disrepair from the furniture to the walls to the fixtures. The beds were extremely uncomfortable, lumpy and sagging! I expected the room to feel clean, especially due to Covid. This was not the case. Furthermore, many rooms had garbage laid out in the hall (as you were expected to do) and none of it was collected during our stay.
Our experience with the pool was also poor. It was evident the pool area was not cleaned between swim sessions.
Overall it was a poor experience. The hotel is under major renovation and the areas that are open to the public are dirty. The hotel seems to be very understaffed which leads to poor customer service.
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Date of stay: October 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn St. John's Conference Centre, an IHG hotel
Responded 21 Oct 2020
Hi lic79, I'm glad you choose our hotel for your visit to St. John's. Thank you for staying. We promise a comfortable and convenient experience for all of our guests. I'm sorry you experienced issues with the stay, especially with the current renovations, check-in, room odor, decor, bed, cleanliness, hallway, pool, and staffing. I can see these dampened your visit. Trust that I alerted our management about this so we can make the necessary changes to better our service. I also sent a private message to assist further. We appreciate your feedback about your stay and looking forward to your next travel. Many Thanks, Rein D Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First..the suite i booked was not available and I was not informed until it was too late to book anywhere else.
I was not told that the hotel was under construction:
the side entrance we had to use had a hazard of workers on a boom truck basket above the doors.
Smokers stood right outside the building. Especially off-putting as I had 6 kids with me.
I reserved the pool for 9 and they only reserved me for 6 and told me that was what I requested..I know that is not the case.
I was told although the restaurant was not open for breakfast there would be muffins, cereal bars, juice etc. In the lobby..reality: there was eggs in a zip lock bag in a bar fridge and no way to heat anything.
I could go on.
I've stayed at many holiday Inn locations across the country..including this one..Holiday Inn Portugal cove road st. John's: you have severally dropped the bar and lost a loyal customer.
I was not told that the hotel was under construction:
the side entrance we had to use had a hazard of workers on a boom truck basket above the doors.
Smokers stood right outside the building. Especially off-putting as I had 6 kids with me.
I reserved the pool for 9 and they only reserved me for 6 and told me that was what I requested..I know that is not the case.
I was told although the restaurant was not open for breakfast there would be muffins, cereal bars, juice etc. In the lobby..reality: there was eggs in a zip lock bag in a bar fridge and no way to heat anything.
I could go on.
I've stayed at many holiday Inn locations across the country..including this one..Holiday Inn Portugal cove road st. John's: you have severally dropped the bar and lost a loyal customer.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn St. John's Conference Centre, an IHG hotel
Responded 12 Oct 2020
Hi melissalJ7810RN, Thank you for taking the time to post a review from your stay with us. I was very concerned to read your comments regarding the construction, breakfast, common area, and customer service. I understand your disappointment, and this should not have been the case. I will share your review with our team for improvements on our end. We appreciate you for staying with us and in line with this, I sent you a private message to address your concerns. I appreciate you as our guest and I still hope you would give us another chance in the future so this time we can show you the joy of travel for all. Orlando A. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We understand that early check in isn’t always available, but we did request a call or text when a room would be ready…that didn’t happen!
We were surprised when no maid service came after the first night. We were told that this only was provided very 2nd day…that didn’t happen either!…3 nights and no clean towels etc…
When we first got our room there wasn’t any coffee in the provided tray. We eventually tracked some down.
When we tried to bring the luggage cart into the hotel a truck was blocking the only ramp in- the front desk was aware and couldn’t care less (even though they were told whose truck it was)…the vehicle remained there all day long.
The restaurant had THE ABSOLUTE slowest service I’ve ever experienced even though there were only 3 tables with customers…
My advice- find another place to stay in St. John’s!
We were surprised when no maid service came after the first night. We were told that this only was provided very 2nd day…that didn’t happen either!…3 nights and no clean towels etc…
When we first got our room there wasn’t any coffee in the provided tray. We eventually tracked some down.
When we tried to bring the luggage cart into the hotel a truck was blocking the only ramp in- the front desk was aware and couldn’t care less (even though they were told whose truck it was)…the vehicle remained there all day long.
The restaurant had THE ABSOLUTE slowest service I’ve ever experienced even though there were only 3 tables with customers…
My advice- find another place to stay in St. John’s!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn St. John's Conference Centre, an IHG hotel
Responded 17 Aug 2022
Hi sreiter2017, Thank you for your review and for choosing us for your accommodation needs. We appreciate you as one of our valued guests! We're committed to providing you with the best overall experience. I'm sorry about the situation encountered during your stay. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further. We look forward to seeing you again on your future trips and we'll do our best to make your next stay better than the last! Safe travels, Jomar M. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 1 night in May 2021. Overall it was good value for what we paid. We had a stay & shop package and it came with a Costco gift card. The hotel was clean & quiet. They are still undergoing renovations but it didn't affect our stay at all. A small complimentary breakfast is included and it was a juice, granola bar, yogurt, fruit cup & breakfast sandwich. We thought it was nice since we didn't know that it was included.
We booked a pool slot well in advance so we were disappointed when we checked in and they had changed our time without notifying us. We were disappointed but made it work....small problem really! The pool and waterslide area was awesome! Our son loved it and so did I :)
The restaurant on site was great. We had good service and the food was delicious. We travelled with a child and were given a coupon for children eat free at the restaurant, which is another bonus.
Overall we had a good stay.
We booked a pool slot well in advance so we were disappointed when we checked in and they had changed our time without notifying us. We were disappointed but made it work....small problem really! The pool and waterslide area was awesome! Our son loved it and so did I :)
The restaurant on site was great. We had good service and the food was delicious. We travelled with a child and were given a coupon for children eat free at the restaurant, which is another bonus.
Overall we had a good stay.
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed a few nights in July as part of vacation to St Johns.
Pluses
Close to airport and easy access
Free parking onsite
Room was overall clean. Comfortable bed and pillows.
Our room was ok overall.
AC if anything was too cold and no issues.
Quiet - there was a wedding reception the one night and didnt hear anything
Nothing nearby to walk to. But not a long drive or cab ride to get downtown. For ballpark a cab to Quidi Vidi was only $15 one way. Multiple cabs waiting on site for fares if need a cab
Cons
Entrance has smoking on either side and multiple garbage pails between the sets of sliding doors. Pails always overflowing, cigarette butts overflowing and required walking through smoke in and out every time. Not a great first impression.
Shower had lots of long hairs in it when arrived stuck to wall and soap bottles - cleaned up before spouse saw them. Out of body wash and had to ask for more.
Coffee machine in room. Coffee replacement varied each day sometimes short on pods and other times short on creamer. Little thing but strange. There is a great coffee/chocolate place on a few blocks away that is worth the trip for morning java
Balcony was grey dirty concrete with nothing to sit on. We went out to see it and didnt go out again. Good powerwash and couple of half decent patio chairs could make a difference.
On site East Side Marios restaurant - closes at 10 and appears designed for meals only. Nowhere else nearby for late dinner and drinks just made last call on arrival for bite to eat. Kudos to staff for serving us with only 20 mins left in their day.
Overall - it was an older Holiday Inn, fairlystandard/ basic overall but we just needed a place to sleep for few nights and was ok. Stayed downtown for other half of our trip and cost double per night
Pluses
Close to airport and easy access
Free parking onsite
Room was overall clean. Comfortable bed and pillows.
Our room was ok overall.
AC if anything was too cold and no issues.
Quiet - there was a wedding reception the one night and didnt hear anything
Nothing nearby to walk to. But not a long drive or cab ride to get downtown. For ballpark a cab to Quidi Vidi was only $15 one way. Multiple cabs waiting on site for fares if need a cab
Cons
Entrance has smoking on either side and multiple garbage pails between the sets of sliding doors. Pails always overflowing, cigarette butts overflowing and required walking through smoke in and out every time. Not a great first impression.
Shower had lots of long hairs in it when arrived stuck to wall and soap bottles - cleaned up before spouse saw them. Out of body wash and had to ask for more.
Coffee machine in room. Coffee replacement varied each day sometimes short on pods and other times short on creamer. Little thing but strange. There is a great coffee/chocolate place on a few blocks away that is worth the trip for morning java
Balcony was grey dirty concrete with nothing to sit on. We went out to see it and didnt go out again. Good powerwash and couple of half decent patio chairs could make a difference.
On site East Side Marios restaurant - closes at 10 and appears designed for meals only. Nowhere else nearby for late dinner and drinks just made last call on arrival for bite to eat. Kudos to staff for serving us with only 20 mins left in their day.
Overall - it was an older Holiday Inn, fairlystandard/ basic overall but we just needed a place to sleep for few nights and was ok. Stayed downtown for other half of our trip and cost double per night
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Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked two rooms at this hotel travelling with two families. We booked a hotel based on the pool and waterslides upon going to the pool in the evening. The waterslides were closed despite calling before booking to ensure that the slides would be open. We were told that this was the first evening that the pools would be open along with the slides on a non-weekend for the summer. Therefore, we booked two rooms.
We ended up with very upset kids who were unable to use sides. Upon calling the front desk the receptionist told us that there was a sign up, indicating that the pool was supposed to be open with the slides, but the message didn’t get pass along to staff. She told me she would follow up on it and call me back however she never did. I also sent an email to the hotel outlining the concerns and no one ever emailed me back.
We stayed on the first floor the first rooms pass a beauty salon. They were cobwebs in the window and mould on the wall. There was no conditioner in the shower, and when we tried to use shampoo, the middle holding fell off, landing on the floor of the shower..
we are not picky travellers but the money we spent to stay here for multiple families, and not having the slides and being provided or false advertisement, and no one following up with us is not good enough for the price we paid.
We ended up with very upset kids who were unable to use sides. Upon calling the front desk the receptionist told us that there was a sign up, indicating that the pool was supposed to be open with the slides, but the message didn’t get pass along to staff. She told me she would follow up on it and call me back however she never did. I also sent an email to the hotel outlining the concerns and no one ever emailed me back.
We stayed on the first floor the first rooms pass a beauty salon. They were cobwebs in the window and mould on the wall. There was no conditioner in the shower, and when we tried to use shampoo, the middle holding fell off, landing on the floor of the shower..
we are not picky travellers but the money we spent to stay here for multiple families, and not having the slides and being provided or false advertisement, and no one following up with us is not good enough for the price we paid.
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn St. John's Conference Centre, an IHG hotel
Responded 26 Jul 2024
Dear Courtney P, Thank you for staying at our Holiday Inn St. John's Conference Centre while visiting St. John's and providing feedback about your experience. It's a pleasure having you as our guest. I would like to apologize for our water slides being out of order and our room's cleanliness. We want our guests to encounter something else. I shared this information with our team to properly investigate. It is significant for all our guests to have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times. I hope to welcome you again in the future. Best regards, Ben W. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
my apologies on the delay. In the suite we had, there was queen size bed in one room and a double bed in the other room if I recall correctly.
Yes, there is an amazing pool with two waterslides.
"Make sure you know what kind of activities are happening at the hotel as well as what exactly you are entitled to before you book."Read full review
"All rooms are dirty. The higher up you go the less chance of actual mold you might encounter."Read full review
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PRICE RANGE
S$121 - S$175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn st. johns hotel st. john`s, holiday inn st. john's, st. john's holiday inn
LOCATION
CanadaNewfoundland and LabradorNewfoundlandSt. John's
NUMBER OF ROOMS
252
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Holiday Inn St. John's Conference Centre, an IHG hotel
Which popular attractions are close to Holiday Inn St. John's Conference Centre, an IHG hotel?
Nearby attractions include Beth El Synagogue (1.2 km) and Holiday Lanes Bowling (1.0 km).
What are some of the property amenities at Holiday Inn St. John's Conference Centre, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn St. John's Conference Centre, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn St. John's Conference Centre, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn St. John's Conference Centre, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn St. John's Conference Centre, an IHG hotel?
Conveniently located restaurants include Sprout, Piatto, and Jumping Bean.
Are there opportunities to exercise at Holiday Inn St. John's Conference Centre, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn St. John's Conference Centre, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn St. John's Conference Centre, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn St. John's Conference Centre, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn St. John's Conference Centre, an IHG hotel?
Many travellers enjoy visiting Signal Hill (3.5 km), Quidi Vidi Battery (3.5 km), and National War Memorial (2.8 km).