DoubleTree by Hilton St. John's Harbourview
2 Hill O'Chips, St. John's, Newfoundland and Labrador A1C 6B1 Canada
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#17 of 25 hotels in St. John's
Location
Cleanliness
Service
Value
Travellers' Choice
Enjoy views of St. John's Harbour, our hotel offers easy access to local shopping and dining, five minutes from the downtown area. Harbourside Park is less than a half-kilometer away, and we're two kilometers from the North Head Trail, which circles Signal Hill. Expect a warm DoubleTree cookie on arrival, and enjoy our fitness center and bike rentals.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Hiking
Walking tours
Kids stay free
Children's television networks
Car park
Wifi
Breakfast available
Breakfast in the room
Kids' meals
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Refrigerator
Cable / satellite TV
Walk-in shower
Soundproof rooms
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Bay View
Languages Spoken
English
Location
82Good for walkers
Grade: 82 out of 100
25Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
Contact
2 Hill O'Chips, St. John's, Newfoundland and Labrador A1C 6B1 Canada
Getting there
Car HireSee all St. John's car hire
69Reviews8Q+A10Room tips
Reviews
Traveller rating
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Beautiful location near Brewdock and Bannerman Brewery. We never at the Little Sparrow Italian restaurant located in the hotel but I regret it as I have heard great things about it since. The nautical theme in the room I enjoyed. The service was excellent. I texted with Gary and he was very attentive to our needs.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favourite
We rented two rooms for a two night stay. We were very impressed with the modern decor, and the clean lines of the rooms. Not sure about the spotlight on top of the closet, but what a fun decor! Everything was spotless and roomy. The front desk service was good, and we made frequent use of the keurig in the lobby (thank you for having a choice of tea pods as well as coffee). The price for a downtown location was very good, and we were able to walk to many locations from the hotel. We made use of the underground parking for a $10 fee per day. We did not bother with a harbour view room. A great place to call "home" for a couple of days in the city!
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Date of stay: August 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is perfect located right of course at the harbor. You can walk to basically anything downtown. The rooms are very clean and comfortable with amazing views and a nautical theme. The staff were so pleasant and the breakfast there was lovely. Parking is free, safe and enclosed. I’d stay here again in a heartbeat
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gary Squires, Other at DoubleTree by Hilton St. John's Harbourview
Responded 2 weeks ago
Dear 290jaya, We are happy to hear that you enjoyed your time at the hotel and hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location by the harbour. Spacious and quiet room. Warm cookies at check in. Front desk texted to see how check in went and were able to help in several ways via text. 5-15 minute walk to most places around the harbour/downtown area. Snack items available at the front desk.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Gary Squires, Other at DoubleTree by Hilton St. John's Harbourview
Responded 2 weeks ago
Dear jodim344, We are happy to see that you enjoyed your stay with us, and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice, clean, modern hotel. Friendly and helpful staff. We had the deluxe harbour view king and were quite pleased. A few suggestions - better signage and information regarding where the ice machine is, and information about room service. We would have ordered room service had we known it was available - but we didn't know that until we mentioned it to staff at the Little Sparo the next day and they said you could order it. Also didn't like the 'tourism levy' - we're not tourists we're locals. But I guess that's the world now!
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gary Squires, Other at DoubleTree by Hilton St. John's Harbourview
Responded 2 weeks ago
Dear Happylzzy, We are happy to see that you enjoyed your stay with us. I apologize that you were not informed that the Little Sparo offered room service. We do hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel needs renovations. The biggest issue was room cleaning around bathroom counter and coffee/fridge area in room. Wifi was not included unless you paid or joined their rewards program. Joining the program was difficult. However the front desk offered a code without charge. The furnishings in the room are tired. The issues were noted by management in particular room cleaning. Some compensation was given for the stay.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gary Squires, Other at DoubleTree by Hilton St. John's Harbourview
Responded 16 Nov 2022
Goo d Day B3883NSdonnad, I believe you have the wrong hotel. The DoubleTree St. John's went through a complete renovation approximately 2 years ago. We offer complementary WIFI to all of our guests with the option to upgrade with a fee. The furnishings in the guest rooms were replaced when the hotel went through the renovations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Easy walking distance to downtown and to see all the Jellybean (Coloured) Row Houses. Views of the working harbour were great too!! The people hear were so so friendly and chatty. Loved visiting St John's
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Review collected in partnership with DoubleTree by Hilton
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gary Squires, Other at DoubleTree by Hilton St. John's Harbourview
Responded 29 Oct 2022
Dear Nugget62, We are happy to see that you enjoyed the hotel and the location. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for a weekend in September and we loved the location. It is walking distance to Water street and George street with all their restaurants and bars. Easy to get to if you are driving from anywhere in Newfoundland into St Johns. We are Hilton Diamond members and we chose this hotel for its location. Unfortunately our room was not the greatest and it was less than desirable , but everything else was fully booked during our stay so we had no other choice. Despite this, the front desk staff and Customer Service manager (Gary) did their best to make our stay pleasant. The restaurant has great views of the port of St John's and Signal Hill, with great choices for breakfast and dinner. The rooms are spacious and newly decorated with a Marine theme, very appropriate for the area. We will go back, but will make sure we are not booked on that same room again! …
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Courtney Sheppard, Other at DoubleTree by Hilton St. John's Harbourview
Responded 19 Oct 2022
Dear Oriele Thank you for taking the time to give us a review. We are glad you enjoyed your stay. We do have the best location and its so convenient being close to all amenities. We have many room types to choose from and they are stunning in decor. Please come visit us again and we will help you with your room selection. Sincerely, Courtney Sheppard Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was underwhelmed by this hotel. They’re not cleaning rooms daily—only after 4 days. One of my biggest hotel pet peeves is the movement toward not cleaning rooms. I love having my room cleaned every day. If my room isn’t being cleaned daily, why wouldn’t I just stay at an Airbnb? Upon double-checking, it is noted toward the bottom of the website. Yes, they’ll clean upon request, but that’s a pain. And you run out of clean cups, tea, etc so you’re always tracking someone down. Also the rooms aren’t set up for intermittent cleaning. The trash and recycling are far too small, so we ended up with piles of it beside the trash can for our 5 day stay. All that said, even when we called down for supplies, and they said they’d bring them, they didn’t. But the front desk did hand us supplies when we went down. …Update—they didn’t even clean after four days! Called the front desk, they said they didn’t know how that happened. They apologized, but still the room is dirty. I also feel like the manager is going to say I should have told them. I did tell the front desk—I called, I went down. Lots of very nice apologies, no actual solutions. The staff was fine but not great (except Amanda—she was so nice and helpful!) Beds were good. The windows open which is nice. Room decor is lovely. Location is fantastic. You can walk almost anywhere you want from here. As others have said, the harbour is noisy starting at 8 a.m. It didn’t bother me, but it might bother some people. No cookies or tea in the lobby (other reviews note both of those things). And the hotel voice recording and their website does specifically say they have cookies. But still none. Our room never had water glasses, even when requested. And the fridge froze half the things we put in it. And the colour on the TV was off—everything had a weird red tint. Stay elsewhere if you're staying more than a day or two.…
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Date of stay: October 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gary Squires, Other at DoubleTree by Hilton St. John's Harbourview
Responded 5 Oct 2022
Dear Jent890, Thank you for taking the time to write a review on your stay at The DoubleTree St. John's. Upon your check in the Front Desk Agent would have told you that we are running a Limited housekeeping during your stay and if you required anything that you could contact the Front Desk. We are finding that a lot of guests still do not want housekeeping in their room each day as they are going into many different rooms throughout the day. We do hope that you will come back and stay with at another time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We really enjoyed our two night stay in king bed corner room overlooking the harbour. There was just a tiny bit of street noise early in the evening, but that went away soon enough later on each evening. There was no noise from the working harbour facility across the street, but the elevator was slightly audible in the room, because we were opposite it. We loved the thoughtful amenities and thoughtful layout of the room. The TV was one of the largest we've seen in a hotel room. We would absolutely stay here again, as the immediate neighbourhood offered shops and restaurants, but without the hectic street scene found nearer the pub district.
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Date of stay: September 2022
Rooms
Cleanliness
Service
Room Tip: The corner rooms have more windows, but some are near the elevator
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Shannon Denine, General Manager at DoubleTree by Hilton St. John's Harbourview
Responded 29 Sep 2022
Hi BenLar137, We're so happy to hear you had a great stay with us enjoying the amazing views from your corner harbourview room. Also that you loved how close the hotel is to the shops and restaurants within walking distance. We welcome you back again soon when you're in the area! Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$80 - US$118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn st johns, quality hotel st johns
LOCATION
CanadaNewfoundland and LabradorNewfoundlandSt. John'sDowntown
NUMBER OF ROOMS
158
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Claim Your ListingDOUBLETREE BY HILTON ST. JOHN'S HARBOURVIEW: UPDATED 2023 Hotel Reviews, Price Comparison and 110 Photos (Canada) - Tripadvisor
Frequently Asked Questions about DoubleTree by Hilton St. John's Harbourview
Which popular attractions are close to DoubleTree by Hilton St. John's Harbourview?
Nearby attractions include North Head Trail (0.4 km), Terry Fox Monument (0.2 km), and Escape Quest (0.2 km).
What are some of the property amenities at DoubleTree by Hilton St. John's Harbourview?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at DoubleTree by Hilton St. John's Harbourview?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton St. John's Harbourview?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at DoubleTree by Hilton St. John's Harbourview?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to DoubleTree by Hilton St. John's Harbourview?
Conveniently located restaurants include Get Stuffed, Bagel Cafe, and Classic Cafe East.
Are there opportunities to exercise at DoubleTree by Hilton St. John's Harbourview?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton St. John's Harbourview?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton St. John's Harbourview offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to DoubleTree by Hilton St. John's Harbourview?
Many travellers enjoy visiting Signal Hill (0.6 km), Quidi Vidi Battery (2.3 km), and National War Memorial (0.3 km).