I will rate the Hampton Inn & Suites at the St. Johns Stavanger as one of the best in Canada. I was highly impressed with the cleanliness, front desk during check-in and check-out, sleep quality (hotel is away from the highway), proximity to Boston Pizza (stone throw distance) and the delicious breakfast with lots of variety. When I tried to book for next week, I was not surprised to hear that the rooms have been sold out. I recommend this Hotel for business or leisure.
Stayed here for one night Aug 19. Room was immaculate. Angelina had cleaned our room and it was spotless. The breakfast the next morning was delicious and although I didn’t get her name, the lady serving it was so friendly. Check in and check out was fast and smooth. My daughter took advantage of the pool and had a swim. Overall a fantastic stay.
Have stayed here several times. Always a great experience. Rooms are very nice, especially one very large suite we stayed in. Staff were friendly. We used the parking service provided while we travelled to the States. Saved over $100 over 11 days by using this service rather than airport parking. Free shuttle to and from the airport. Best value we could find amongst all of the hotels near the airport.
We stayed for 5 days in July. The hotel is new & within walking distance to downtown. The issue is that they are still blaming the pandemic for lack of housekeeping. Three couples & not one of us had their room cleaned for 5 days - not even garbages emptied! We were told they were shortstaffed. When I called to get clean sheets & towels, I had to call back 3 times. Front desk is not very friendly & they make you feel like they are bothering them. When my friend asked upon check out about not receiving housecleaning even though she requested it daily, the response was “take it up with customer service.” Wouldn’t recommend staying there if you want any type of service.
We planned to stay for 3 nights, but we only ended up staying for 2. I had my my grand daughter and son, 2 beds! My daughter got a room for her and my grandson a king single. First night we both had a roach in our bathroom sink and in tub. My room was dusty and it triggered my allergies! We always travel with our own towels and clothes but my daughter used a towel to dry my grandson hand and it was blood on it. The fact that we paid almost $400 for our rooms and we were told no housekeeping for the weekend is just dirty and slack! Hotel was pack. The staff was very nice. We left Sunday morning, just couldn’t stay
Was my favourite hotel before the pandemic and I can say it still is. The customer service is top notch with staff being helpful and going that extra mile for any little thing. Decor is modern and hotel is very clean. Gym is well equipped and spacious and rooms are well maintained, well decorated and have plenty of space. Ample parking and a hotel shuttle and and from airport if needed. While hotel is not downtown, the location is perfect and quiet for anyone not needing to be in the downtown core.
Pick up at the airport was fast and easy, by a professional and friendly person. Checking in was without issue by a welcoming staff member. Our room request was honored. The room was comfortable, clean, with lots of space and quiet. Breakfast consisted of good coffee, quality yogurt, fruit, hot and cold items. The breakfast area and food selection had plenty of space to social distance and functional, comfortable space. Tables were cleaned quickly by a man who was proud to do his job. We had to go back to the airport to pick up a rental and as the shuttle was 't running the hotel paid for the taxi. The parking area is well lite with plenty of good parking. All staff are professional and welcoming. Boston Pizza is right next door.
This hotel is a beautiful hotel! The lobby, breakfast area, and rooms were very nice and clean. The breakfast itself was quite good. But, the pool, which was a drawing card for our family celebration, was super disappointing. The pool water was extremely cold and the pool area and washrooms were dirty. The pool room ceiling was in bad need of repair.
What made me give this hotel a 5 star was the customer service I received from our shuttle bus service driver in the early hours to and from the hotel. In todays world customer service is extremely important in choosing a hotel and this man made our trip extremely enjoyable. I would definitely recommend going again.
Compared to other motels that offered the same conveniences the Hampton was just a little bit more expensive but we booked based on having a pool and the Hilton name. Unfortunately it was not the trip we planned. The pool is closed for repairs. It has been for quite some time but there was no notice on their website or on any of the booking sites that there was no pool. Breakfast is only from 7 AM until 9 AM. Do not come here if you plan to sleep in. You will miss breakfast. They serve coffee only. There’s no tea in the room or for breakfast. This is Newfoundland. Everyone drinks tea. Except at the Hampton. I personally would not come back.