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Comfort Inn Sydney

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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Comfort Inn Sydney
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144 Reviews from our TripAdvisor Community

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Reviewed 1 week ago

The front desk staff were friendly and professional. This particular Comfort Inn is a bit run down but otherwise it was clean and well-kept. There was a definite smell of air freshener or some other chemicals in the hallways and in our room, but otherwise the hotel was what I'd expect from a Comfort Inn. Basic amenities. Fair value.

Thank Stephany A
Mark H, General Manager at Comfort Inn Sydney, responded to this review

Dear Stephany A, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Halifax, Nova Scotia, Canada
Reviewed 4 February 2017

Back to cape Breton to do some visiting family and friends and as has always been the staff here was great . We lucked out and got a room on the first floor easy to carry your stuff in threw the patio doors . Very clean and comfy beds and good breakfast !

Thank alexmackeigan
Erin S, General Manager at Comfort Inn Sydney, responded to this review

I am delighted to read that your expectations of the Comfort Inn Sydney were exceeded during your recent stay. Exceptional service is what we strive for here and it is always our priority to ensure guests' needs are met and satisfied. Our sincere thanks for your generous response to your stay. We hope to welcome you back soon!

Windsor, Canada
Reviewed 5 January 2017 via mobile

I like Comfort Inn, you know what your getting every time as to what the rooms look like and what is offered. This locations service was great, remembered me from last time I was here and would help with anything they can. The prices are always good too.

Thank Jenesta H
Erin S, General Manager at Comfort Inn Sydney, responded to this review

A warm welcome at all times by the Front Office team and courteous, helpful service is indeed the basis of guests feeling valued. Our team works very hard to ensure that all our guests are comfortable and treated like they are home. It is great for them to see feedback such as yours. We look forward to welcoming you back...

Ottawa, Canada
Reviewed 20 December 2016

The staff here are top notch. I had an issue with a noise in my room and they switched rooms for me right away. Very responsive staff, comfortable beds and clean rooms. The coffee and tea are always on and the continental breakfast is decent. The location on the main thoroughfare give quick access to both downtown and the shopping...

Thank Jim L
Erin S, General Manager at Comfort Inn Sydney, responded to this review

I am glad that you enjoyed the warmth and graciousness of our staff members and that the room cleanliness and comfort were to your complete satisfaction. We hope to see you again on your next trip to Sydney!

Reviewed 28 November 2016

Very comfortable, after all Comfort Inn. Very good breakfast, one can fill up the belly before heading out. Rooms are clean, staff are helpful and knowledgeable. Not too far from the main highway if you are driving, close to other restaurants and shopping.

Thank Naeem N
Erin S, General Manager at Comfort Inn Sydney, responded to this review

I am very pleased that we provided you with a pleasant stay with our location and most importantly, our service. We hope to see you again in the future!

Pocono Summit, Pennsylvania
Reviewed 31 October 2016

This hotel is well located on the edge of Sydney and within easy drives to nearby attractions. The lobby and room were very attractive. You can access your car through the 2 sliding patio doors. Unfortunately the doors were very difficult to open or close. They said that was due to the weather. The breakfast room is too small when...

Thank George L
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with us as well as other travellers on TripAdvisor. Thank you also for the kind words shared. Your feedback as a guest is very much appreciated and is invaluable in our attempts to continuously improve the services we provide to our guests! I was delighted to read...

Reviewed 14 October 2016

We've stayed in Choice properties for a long time now but we were very disappointed in this hotel. Our room had an odor and it was old and shabby. The breakfast was really a joke since there were approximately 8tables to sit down for the whole hotel. Exceptionally small... frustrating. Food was ok, typical Choice menu.

Thank MFFisher
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Dear Valued Guest, I would like to start by thanking you for your long-time loyalty to Choice. As a valued member, I would like to apologize on behalf of my hospitality team for failing to live up to your expectations of a great hotel stay. All feedback we receive from our guests is valued and taken into consideration. On that...

Reviewed 2 October 2016 via mobile

Spent the night here after staying in several other NS hotels that cost a lot more. Given the brand we didn't have high expectations but were actually impressed. Very clean and updated. Breakfast wasn't very good but the room itself was well worth the price. Mattress was a little on the hard side but overall, we would stay here again.

Thank Jjdale
Dartmouth, Nova Scotia
Reviewed 2 October 2016 via mobile

This is the motel you want to stay at in Sydney rooms are great very clean newly renovated great WiFi and even better staff . Close to everything you possibly need and a great hot breakfast in the am. So why go any other place trust me go to this motel you will love it.

Thank donaldmacinnis6040
North Bay, Canada
Reviewed 19 September 2016

This hotel was easy to find. Checkin was quick and the room was clean. The beds were very comfortable. The hotel was full during our stay, so they were unable to put us on the ground floor, which is always more convenient with pets. We found it a little noisy as our room was near the stairs/entrance to the second...

Thank freckledtoad
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Thank you for taking the time to complete this online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with the team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience...

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11/06/2017 12/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Comfort Inn Sydney, Nova Scotia is now All New Just for You. Newly-Renovated Guest Rooms and Lobby, Free Hot Breakfast, and now 100% Non-Smoking. Comfort Inn Sydney is the place to stay for your day trips to the Cabot Trail, the Cape Breton Highlands or Fortress of Louisbourg. We are centrally located minutes from historic downtown Sydney and our friendly staff is always available to provide your home away from home. Our 60 newly renovated guest rooms are fully equipped with free WiFi, 32" LCD TV's, coffee makers, irons and hair dryers. Enjoy our Complimentry hot breakfast as the perfect start to your day of touring beautiful Cape Breton Island. ... more   less 

Additional Information about Comfort Inn Sydney

Address: 368 Kings Rd, Sydney, Nova Scotia B1S 1A8, Canada
Region: Canada > Nova Scotia > Cape Breton Island > Sydney
Price Range: $126 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Sydney 2.5*
Number of rooms: 61
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Also Known As:
Comfort Inn - Sydney Hotel Sydney
Sydney Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Sydney staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor if possible no elevator to the second floor”
alexmackeigan, 3 Feb 2017 | Read review
“Rooms on North side tend to have a low level vibration due to air conditioners. However, I'm told they are changing them out soon.”
jiml773, 19 Dec 2016 | Read review
“we stayed on 1st floor, we were able to park and take everything into room from sliding door.”
lilly350, 17 Aug 2016 | Read review
“Odd numbers on second floor gives view on water and away from street”
Harleyman2014, 26 Jul 2016 | Read review
“If you can't do stairs theirs No elevator ask for 1st floor”
alexmackeigan, 12 Jun 2016 | Read review
5 of 5
US$94* /night
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