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BEST WESTERN Brantford Hotel And Conference Centre

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355 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Columbia, TN, United States
Reviewed 16 November 2015

We stay in a lot of hotels for business and the Best Western in Brantford ranks up there with the best of them. Conveniently located 1/2 way between Niagara Falls & Detroit. The rooms are clean, the staff super friendly and the pricing fair. The complimentary breakfast buffet is way above average with an option for custom gourmet breakfast order...

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Helpful?
Thank Glen S
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Geln S Thank you for choosing BEST WESTERN PLUS Brant Park Inn for your accommodation needs. We appreciate your business and your review of our hotel. I am pleased to know that you enjoy our above average complimentary continental breakfast, inexpensive option to upgrade for a hot breakfast, great cable tv package, swimming pool and gym. We look forward...

Reviewed 15 November 2015 via mobile

Great hotel, staff are super friendly and helpful. Right off the 403. Rented a jacuzzi fireplace room, spacious, clean, warm place. Robes were a nice touch! Slept great! Breakfast was hot and delicious. Worth the $5 upgrade. Went Al Dente for an amazing dinner.

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Helpful?
Thank Happywandererz
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Happywandererz Happy 40th Birthday! Thank you for choosing to celebrate by booking our jacuzzi room! I am pleased to know that you enjoyed your stay, the room amenities and your dinner at Al Dente's! All the best! Yours in hospitality, Joanne Brooks-Calhau, Assistant General Manager

Reviewed 13 November 2015

Great staff that go beyond to help customers have a great stay. The porters helped me with boxes for a convention set up and whatever I needed they we're there. The restaurant is good and lounge / bar is nice to relax.

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Helpful?
Thank 717billp
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear 717billp Thank you for choosing to stay with BEST WESTERN PLUS Brant Park Inn. I am pleased to know that you enjoyed the service of our great staff and that they went above and beyond. It is nice that you could enjoy the atmosphere at Kirby's Bar and Buffet. We look forward to welcoming you back in the future!...

Washington, Michigan
Reviewed 11 November 2015

This Best Western was much nicer than the Hiltons we often visit. It was clean and modern. The employees were friendly and helpful. The restaurant was a pleasant surprise. Our dinner was good. Our waitress even offered to prepare a cocktail she had never heard of before. Our breakfast waitress was friendly and most accommodating.

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Helpful?
Thank Patty2ski
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Patty2ski Thank you for choosing to stay with BEST WESTERN PLUS Brant Park Inn. I am pleased to know that you enjoyed our clean, modern hotel, and the friendly, helpful service of our staff. We look forward to welcoming you back on your next visit to Brantford! Yours in hospitality, Joanne Brooks-Calhau, Assistant General Manager

trenton, Canada
Reviewed 9 November 2015

Stayed for one night fr wedding this hotel us very nice and staff excellent . The breakfast however was not good.We were given a complimentary breakfast with our stay but could upgrade paying 5.00. Still could not have bacon certain items extra cost from menu.The potato hash brown were raw inside.Upon checking addressed this but nothing was done to the...

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Helpful?
Thank Shelly R
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Shelly R Thank you for choosing to stay at BEST WESTERN PLUS Brant Park Inn. I am pleased to know that you enjoyed our hotel and excellent staff. We appreciate your feedback on our complimentary deluxe continental breakfast. We do rotate our protein selections, but always offer omelettes and eggs made to order daily with the upgrade. Warm regards,...

Reviewed 5 November 2015 via mobile

I've stayed here on business many times, if you're going to stay here pay the extra money for the Gretzky wing, those rooms are much better. The staff is friendly, they have all the right things for facilities but somehow it all feels middle of the road. If Brantford gets some real hotels at some point I'd change, as it...

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Thank camillu
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear camillu Thank you for choosing to stay with BEST WESTERN PLUS Brant Park Inn. We truly appreciate your business and hope that you will continue to stay with people who care. Yours in hospitality, Joanne Brooks-Calhau, Assistant General Manager

Toronto, Canada
Reviewed 1 November 2015

I stayed at this hotel for one week and it was a nightmare. The hotel needs a major overhaul and its old and smells of cigarette smoke. I was in two different rooms and I was not happy but had no choice but to stay because my company had their acct with them. Rooms are old, sheets had crumbs on...

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4Thank Sincity031
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Sincity031 Thank you for your opinion of our hotel, I'm sorry to know you did not enjoy your stay. Our hotel is completely non-smoking which we strongly try to enforce. I'm sorry that the coupons for the complimentary deluxe continental breakfast were not convenient for you. Our restaurant is open to the public therefore the servers need to know...

Ontario
Reviewed 27 October 2015

Stayed there for 4 nights and had one room. I have a bit of a phobia about hotels as we have had some really bad experiences in the past, especially with Best Westerns. The lobby was really nice, very clean and welcoming. Staff is very friendly and accommodating. Our room...in the old wing and in need of updating. We had...

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Helpful?
Thank ColleenGuy
BW66036, General Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear ColleenGuy: Thank you for staying at BEST WESTERN PLUS and thank you for your feedback. We appreciate your positive comments regarding the hotel and the staff and we also apologize for the shortcomings that you experienced. On the matter of breakfast, I apologize that the buffet eggs were not fresh. Our hot breakfast buffet does include freshly prepared eggs...

Whitsett, North Carolina
Reviewed 26 October 2015

Stayed here 7 days and had 3 rooms. The rooms are clean and nicely decorated. And the first floor has sliding doors which are great to get things in and out to the car. There is a good restaurant with a friendly staff and a decent lounge. There are other restaurants just across the highway. Every room has a wall...

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Helpful?
Thank echo5miller
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear echo5miller Thank you for choosing to stay with BEST WESTERN PLUS Brant Park Inn. I am pleased to know you enjoyed our clean, nicely decorated rooms and our friendly staff. Regarding the kids, yes we are a family friendly hotel and Brantford is host to serveral tournaments throughout the year. We do our best to ensure a quiet night...

Trenton, Canada
Reviewed 26 October 2015

Very nice room. We had gas fireplace. Nice touch. Had a great meal at Kirby's. Staff was very good. We arrived without a reservation and they were very accommodating giving us several choices. We will return to stay again.

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Helpful?
Thank June021979
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear June021979 Thank you for choosing to stay with BEST WESTERN PLUS Brant Park Inn. I am pleased to know that you enjoyed your guest room and your meal at Kirby's Bar and Buffet. We look forward to your return visit! Yours in hospitality, Joanne Brooks-Calhau, Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel is 100% Non-smoking! Eco-Friendly, Restaurant on-site, Indoor pool Heated 7:00 a.m. to 10:00 p.m., Complimentary continental breakfast in the Kirby's Bar and Buffet, Playground, Colorful and fun childrens outdoor activity center, Complimentary breakfast. ... more   less 

Additional Information about BEST WESTERN Brantford Hotel And Conference Centre

Address: 19 Holiday Dr, Brantford, Ontario N3R 7J4, Canada (Formerly BEST WESTERN PLUS Brantford Hotel And Conference Centre)
Region: Canada > Ontario > Brantford
Price Range: $118 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Brantford Hotel And Conference Centre 3*
Number of rooms: 158
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Also Known As:
Best Western Plus Brant Park Inn And Conference Centre Hotel Brantford
Best Western Brantford
Brantford Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Brantford Hotel And Conference Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN Brantford Hotel And Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure there are no hockey teams or group bookings during your stay.”
 of 5 bubbles MarinaB16, 1 Dec 2016 | Read review
“Suite style rooms are very comfortable.”
 of 5 bubbles NFW1205, 17 Oct 2016 | Read review
“Top floor. Surrounded by major expressway so traffic noise inevitable”
 of 5 bubbles MoyraKitchener, 30 Sep 2016 | Read review
“get a room on the upper level away from the entrances.”
 of 5 bubbles RogueSix, 18 Sep 2016 | Read review
“Ask for a newly renovated room”
 of 5 bubbles debbiemB5521NM, 16 Sep 2016 | Read review
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