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Waterfront Hotel Downtown Burlington

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Traveller (123)
Room & Suite (67)
Dining (5)
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Overview
  • Excellent17%
  • Very good39%
  • Average20%
  • Poor13%
  • Terrible11%
Travellers talk about
“view of the lake”(18 reviews)
“lake ontario”(19 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (440)
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Traveller rating
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156
87
56
49
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All reviewsview of the lakelake ontariospencer smith parkfront desk staffbagelsmusic festivalbed was comfortablebreakfast was includedhotel staffbusiness triphockey tournamentfree parkingpool and hot tubpierbulldogbeaverkami
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11 - 15 of 424 reviews
Reviewed 23 February 2018

We enjoyed a 4 day weekend stay at the Waterfront and will stay there again in the future. Our room was on the first floor on the side at the front but was quite quiet except for a few people talking loudly in the hall...More

Thank CFofLL
Response from Waterfront H, General Manager at Waterfront Hotel Downtown BurlingtonResponded 2 March 2018

Dear Traveler, thank you for choosing Waterfront Hotel. I am happy to know that you enjoyed your stay and room. Please let us know if we can assist with a future reservation. We look forward to welcoming you back!

Reviewed 18 February 2018

Had a wonderful stay on my wedding night. I notified the hotel in advance that I'd like to add a special touch for the 1 night stay but I didn't have a specific request. This was my first time staying at the hotel so I...More

Thank jwant30
Response from Waterfront H, General Manager at Waterfront Hotel Downtown BurlingtonResponded 2 March 2018

Dear Guest, thank you for a wonderful review. I am so happy that you enjoyed your wedding night at Waterfront Hotel and that you enjoyed the services you received. Congratulations on your wedding and we hope that you return to celebrate an anniversary in the...More

Reviewed 8 February 2018

Don't plan on holding meetings at this hotel. Phones don't work. Refreshments not refreshed. Audiovisual (incl. basic electrical) is very rudimentary. Very disappointing for what should be a flagship location in Burlington.More

1  Thank Andrew D
Response from Waterfront H, General Manager at Waterfront Hotel Downtown BurlingtonResponded 9 February 2018

Dear Guest: I am sorry that you were not happy with your meeting. I would like to speak to you directly in regards to your issues.. The phone system does work and unsure why you were unable to connect and will be following up with...More

Reviewed 24 January 2018

The hotel is on the waterfront (guess the name is true). Strangely enough rooms only have a side view of the lake, and focus more on the park. Reception staff is very friendly and efficient. Rooms are spacious but basic. My room had a large...More

Thank worldtravellerTom
Response from Waterfront H, General Manager at Waterfront Hotel Downtown BurlingtonResponded 29 January 2018

Dear Guest: thank you for taking the time to review your stay with us. I am sorry that the view was not what you were expecting. We have started to use china plates and real utensils this past week to improve our services. Please let...More

Reviewed 22 January 2018 via mobile

Nice clean and efficient hotel with friendly staff. Great view of Burlington bay and close to stores restaurants and entertainment. Definitely recommend while staying in Burlington. Handy for public transportation or nearbye to highways and Niagara Falls or TorontoMore

Thank Alan R
Response from Waterfront H, General Manager at Waterfront Hotel Downtown BurlingtonResponded 29 January 2018

Dear Traveler: Thank you for the nice review. We are very proud of our location in Burlington. I am happy you enjoyed it and the walk-able downtown area. Let us know when your visiting Burlington again and we would be more then happy to help...More

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Best Value Properties in Burlington, Canada
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$133 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Burlington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Burlington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (123)
Room & Suite (67)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
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hororata
27 June 2017|
AnswerShow all 4 answers
Response from geeko30 | Reviewed this property |
If it is a long weekend and there is a special event, it is possible that the hotel has no room availability for some or all the dates that you requested. In summer, it does get very popular since it has a new view of the... More
0
Votes
onehandmanvt
28 January 2017|
Answer
Response from Waterfront H | Property representative |
Hi Thank you for connecting. Our Jacuzzi rooms have the Jacuzzi in the room . Please contact us to reserve 905-681-5400
0
Votes
Lise M
6 March 2015|
Answer
Response from Waterfront H | Property representative |
Thank you for your inquiry. We have availability on both Saturday May 2nd as well as Sunday May 3rd . A Parkview room with 2 Queen beds is $149.00. Please feel free to contact us, confirm the date and make the reservation... More
0
Votes
Room Tips
"Had city view on 4th floor, very nice"
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"Choose for a corner room with the view of lake and park."
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"Upper floor rooms would be quieter most have lake views."
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"park and lake view rooms are best. Business rooms tend to overlook a rather unsightly flat roof"
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