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BEST WESTERN PLUS Burlington Inn & Suites

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236 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Burlington Inn & Suites
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Showing 228: English reviews
Ottawa, Canada
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 August 2016

Summer weekend, and all hotels in Niagara area were full; and only available were too pricey. Driving out from Ottawa, we booked and stopped at Best Western Burlington to rest for the night and keep going early morning. Good decision: excellent beds, nice room, and excellent breakfast the next day, all set since 6 am, so can hit the road... More 

Helpful?
Thank Ernestottawa
Toronto, Ontario, Canada
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 August 2016

Great hotel, clean and close to restaurants. Check in was easy with no issues, check out quick and seamless. Parking is free. Room was clean and they upgraded us at no extra charge. Quiet location as well, even with the highway close by. Would stay here again.

Review collected in partnership with Best Western

Helpful?
Thank Susan D
Saif R, Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Waterford, Michigan
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 August 2016 via mobile

Upon arriving check in was Breezy. Breakfast was as expected. There is one lady that does the cooking I am not sure of her name however she made our week stay very pleasant :-) our housekeeper for the week I wanted to bring back to the states with me!!! Oksana you are truly an amazing person! Our rooms were made... More 

Helpful?
Thank PaliczFamily
BWBurlington, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our hotel your feedback is very valuable for us and they way you described to us, that what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

1 review
Reviewed 12 August 2016

the staff were helpful, the pool was good size not too deep for kids, fitness room attached also has a hot tub the breakfast was very good kepted fresh and clean by the staff hotel near interchange but heard no traffic noise

Helpful?
Thank Victor H
Saif R, Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Hope to see you again soon when ever back into the town. More 

Canada
1 review
Reviewed 11 August 2016

Nice clean room and comfortable bed (although pillows were way soft for my liking). Breakfast was outstanding both mornings with menu changes day to day. So awesome to get breakfast, parking, free wi-fi, fridge and microwave in-room...plus indoor pool. Wonderfully helpful staff at front desk and at breakfast. Highly rescommend this hotel.

Review collected in partnership with Best Western

Helpful?
Thank Linda T
Niagara Falls, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 August 2016

Great location in a lovely city. Excellent stay for my daughter and grandchildren. Kids lived in the pool! Reception had their room prepared for early booking (as requested).since they came from Northern ON. Thank you Best Western.....

Helpful?
Thank PEM120410
Toronto, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 August 2016

This hotel is located conveniently off Hwy 403/QEW between Niagara Falls and Toronto. Lots of parking space and exterior of hotel is quite attractive. Room is decent and quite comfortable, AC, TV, fridge and internet all worked well. However the cleanliness inside the washroom needed attention. The floor, corners, bath tub, etc. Otherwise it's a good and comfortable stay.

Review collected in partnership with Best Western

Helpful?
Thank A Y
ottawa, Canada
1 review
Reviewed 9 August 2016

not worth the value, would not recommend, breakfast room was a zoo, complete turn off for the stay. water pressure very low, broken shower head, could not even supply cup lids for take out coffees.young girl at counter was very helpful with directions.will be a last resort for us to to return.

Review collected in partnership with Best Western

Helpful?
Thank Mary H
Niagara Falls, Canada
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 August 2016

The staff at this hotel were helpful and accommodating to all my requests. I enjoyed my stay and while I would not consider the room to be luxurious, it had everything I needed. The bathroom could use an update though and the face cloths I encountered were fit for the garbage. A very noisy AC unit that I couldn't get... More 

Review collected in partnership with Best Western

Helpful?
Thank Kerry P
BWBurlington, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our hotel your feedback is very valuable for us and the comments about staff and services is encourages to provide excellent customer services to all our future guests. We hope you will come back and see us again soon. More 

Quispamsis, Canada
Level Contributor
3 reviews
Reviewed 5 August 2016 via mobile

This is a decent hotel with pros and cons. We chose this place because of the free breakfast. The breakfast was good but it's served in a small room so you may not get a table if you don't get there at a good time. Another good aspect of this place is the pool. It's a salt water pool and... More 

Helpful?
Thank Sabent
BWBurlington, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our hotel your feedback is very valuable and by telling us that what you liked about your stay and how we can improve some of our services. Once again thanks for your comments. We hope you will come back and see us again soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Burlington Inn & Suites

Address: 2412 Queensway Dr, Burlington, Ontario L7R 3T3, Canada
Region: Canada > Ontario > Burlington
Price Range: $102 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Burlington Inn & Suites 2.5*
Number of rooms: 56
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Also Known As:
Best Western Plus Burlington Hotel Burlington
Burlington Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Burlington Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 3rd floor and had no noise”
 of 5 bubbles 14brucet, 26 Oct 2016 | Read review
“Choose a room not on ground level, definitely don't show up before 3pm.”
 of 5 bubbles comeawaywithme2016, 27 Sep 2016 | Read review
“rear side has no highway noise”
 of 5 bubbles oostevey, 1 Sep 2016 | Read review
“Rooms on the back of the hotel maybe quieter. Front certainly isn't.”
 of 5 bubbles daleb143, 27 Aug 2016 | Read review
“South side rooms and away from elevators are better.”
 of 5 bubbles Ernestottawa, 22 Aug 2016 | Read review
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