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Best Western Plus Cambridge Hotel

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730 Hespeler Rd, Cambridge, Ontario N3H 5L8 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$93
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Free cancellation until 24/12/21
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Traveller (69)
Room & Suite (42)
Dining (7)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 9 hotels in Cambridge
Location
Cleanliness
Service
Value
Travellers' Choice

Everyone needs a place to lay their weary head. For travellers visiting Cambridge, Best Western Plus Cambridge Hotel is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants, Best Western Plus Cambridge Hotel makes it easy to enjoy the best of Cambridge.

You’ll enjoy relaxing rooms that offer a flat screen TV, and you can stay connected during your stay as Best Western Plus Cambridge Hotel offers guests free wifi.

Plus, Best Western Plus Cambridge Hotel offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

While visiting Cambridge, you may want to try some crab at one of the nearby restaurants, such as Blackshop or Cambridge Keg Steakhouse Bar.

Should time allow, Hespeler Heritage Centre is a popular history museum that is relatively easy to get to.

Whether you’re travelling for business, pleasure or both, Best Western Plus Cambridge Hotel is sure to make your visit to Cambridge one worth remembering.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Banquet room
Meeting rooms
Currency exchange
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English
771Reviews6Q+A65Room tips
Traveller rating
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  • 32
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Popular mentions
benjaminlacaille wrote a review Nov 2021
Ottawa, Canada1 contribution
When I first came in, the receptionist was arguing very unprofessionally with a customer. When I got to my room later that evening, the room next door was playing music very loudly, there was a significant stain on the carpet in the entrance, and the bathtub was brown and the sheets were full of wrinkles like someone just slept in it. I stayed in the room for 5mins and left for the Hilton down the road. ( at 10:00pm)
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Review collected in partnership with Best Western
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Joanne Steenkamp, Guest Services / Front Office at Best Western Plus Cambridge Hotel
Responded 1 week ago
Dear benjaminlacaille Thank you for taking the time to share your feedback with us in regards to your recent stay at the Best Western Plus Cambridge hotel. I would like to apologize on behalf of our team here as we have unfortunately fallen short of your expectations throughout your stay with us. Our goal is always to provide each and every one of our guests with exceptional service. We have shared your comments with our leadership team for review. Thank you again for your time and we hope to have the opportunity to welcome you back in the future. Sincerely, Joanne S Guest Services Manager
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Pitabites wrote a review Aug 2021
Los Angeles, California132 contributions11 helpful votes
Hotel's Favourite
Front staff is friendly and respectful. The general manager is super nice and sweet. I noticed he talked to every guests arrives at the hotel. Room is clean. Beddings and pillows are in good condition. Breakfast is "grab a bag". The breakfast bag includes a bottle of juice, apple, muffin and granola bar.
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Date of stay: August 2021
Location
Service
Sleep Quality
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Response from Joanne Steenkamp, Guest Services / Front Office at Best Western Plus Cambridge Hotel
Responded 2 weeks ago
Dear Pitabites Thank you for sharing your experience during your recent stay at our property. It’s quite a positive narration that you’ve posted and that is indeed an encouragement to carry on the good work. We hope you continue to visit us in the future. Best regards Joanne S Guest Services Manager
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dawsonleeanne wrote a review Nov 2021
North Bay, Canada1 contribution
This hotel was terrible. The lobby was clean, but the rooms were outdated. The hotel staff did not pick up used towels and garbage that was put out in the hallway for replenishing for two days. It only got picked up once a complaint was made. I didn't not have hot water and had to call the hotel directly because the phone did not work. When discussed with two different staff members, they did not forward to management. I expected a discount, but only received when I asked for it upon check out. There seemed to be homeless people living on the 4th floor. Do not recommend.
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Review collected in partnership with Best Western
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Joanne Steenkamp, Guest Services / Front Office at Best Western Plus Cambridge Hotel
Responded 2 weeks ago
Dear dawsonleeanne Thank you for taking the time to share your feedback with us in regards to your recent stay at the Best Western Plus Cambridge hotel. I would like to apologize on behalf of our team here as we have unfortunately fallen short of your expectations throughout your stay with us. Our goal is always to provide each and every one of our guests with exceptional service. We have shared your comments with our leadership team for review. Pre covid we were going to start our in room and hallway renovations but due to covid our renovations were put on hold. We look forwrd to when the renovations will be done as the rooms are going to be beautiful and updated. Thank you again for your time and we hope to have the opportunity to welcome you back in the future. Sincerely, Joanne S Guest Services Manager
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trippin110 wrote a review Nov 2021
West Grey, Canada1 contribution
The room was good. The hot tub and pool use was very valued. The staff was exceptional. Tea and coffee are always available. The pool and hot tub can be booked for a specific time and it was quite available which was a big plus. The staff was definitely the most memorable.
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Review collected in partnership with Best Western
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Joanne Steenkamp, Guest Services / Front Office at Best Western Plus Cambridge Hotel
Responded 2 weeks ago
Dear trippin110 Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your kind regards to our hotel staff members for the quality of service they provided during your stay. To see and read kind words from our valued guests is always uplifting and a boost for us to further our efforts in delivering world class customer service. Thank you again for your review and we look forward to welcoming you back to the hotel again soon. Warm regards Joanne S Guest Services Manager
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jpi644 wrote a review Oct 2021
canada22 contributions24 helpful votes
The staff accommodated the team providing them space in the basement to play mini sticks and make noise without disturbing other guests. In addition, parents were accommodated to gather in the lobby and have social time.
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Joanne Steenkamp, Guest Services / Front Office at Best Western Plus Cambridge Hotel
Responded 2 weeks ago
Dear jpi644 We are indeed grateful for your review. It’s nice to be appreciated for all the hard work we do behind the scene to make our valuable guests happy and content at all times. We hope you’ll be back to see us again soon. Best regards Joanne S Guest Services Manager
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PRICE RANGE
US$73 - US$114 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western cambridge, cambridge best western
LOCATION
CanadaOntarioRegion of WaterlooCambridge
NUMBER OF ROOMS
106
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Frequently Asked Questions about Best Western Plus Cambridge Hotel
Which popular attractions are close to Best Western Plus Cambridge Hotel?
Nearby attractions include Cambridge Smartcentre (0.2 km), Lazer Tag Cambridge (0.8 km), and Virtual Sports Lounge (0.08 km).
What are some of the property amenities at Best Western Plus Cambridge Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Cambridge Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Cambridge Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Cambridge Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Cambridge Hotel?
Conveniently located restaurants include Grain Of Salt, Saffron Restaurant and Bar, and The Keg Steakhouse + Bar - Cambridge.
Are there opportunities to exercise at Best Western Plus Cambridge Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Cambridge Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Best Western Plus Cambridge Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Plus Cambridge Hotel?
Many travellers enjoy visiting McDougall Cottage Historic Site (6.3 km).
Is Best Western Plus Cambridge Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.