700 Hespeler Rd Highway #24, Cambridge, Ontario N3H 5L8 Canada
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Lowest prices for your stay
US$101
US$101
US$104
US$88
Booking.comUS$103
PricelineUS$103
Official HotelUS$104
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About
#5 of 9 hotels in Cambridge
Location
Cleanliness
Service
Value
Among Cambridge, ON hotels, the Cambridge Hotel & Conference Centre is an independently owned full service hotel with 137 guest rooms, the newly renovated Bruce Craft House with stone fired oven, and 10,000 square feet of conference space. Unique to region, the Cambridge Hotel & Conference Centre is proudly independently owned. Unrestricted by familiar franchise policies, our independence encourages our hospitality team to take every opportunity to go above and beyond your expectations. We are located directly off the 401 on HWY 24/Hespeler Rd in Cambridge, part of the Tri-Cities and one of the fastest growing areas in Canada.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, French, Spanish
Hotel links
Location
44Car recommended
Grade: 44 out of 100
50Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
700 Hespeler Rd Highway #24, Cambridge, Ontario N3H 5L8 Canada
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491Reviews5Q+A69Room tips
Reviews
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Check in was okay. The room we had was not renovated so dated, wall paper peeling a bit but it was clean so no big deal. We were in a group and requested our group be on the same floor and same area to not disturb guests. This did not happen. We then requested to pay for one of their conference rooms they boast about. Denied for no reason. We made 4 attempts for our group to socialize AWAY from other guests and we were met with security telling us one thing and a Manager telling us another. After being willing to pay for a room it was utterly ridiculous we were told to all gather in one guest room. The breakfast is good and the wait staff in the morning are great. Beware the evening staff. My daughter asked for ice cream and came back to our table almost in tears because the woman was so rude to her. Our table was told we could sit until 11pm by the bartender to finish up. After spending $600 or more as a group and not knowing they closed at a ridiculously early hour. The same waitress decided to scream at us and accused us of lying. It was amazing to try so damn hard to be considerate of other guests in a hotel that did nothing to accommodate that. This is a hotel that is supposed to cater to groups. Anyone else booking here as a group, be very specific on your requests. The food in the restaurant is good, great even, but get room service over the rude and condescending wait staff that thinks it's okay to treat a 12 year old horribly for asking about ice cream. Ensure you get room numbers and that your group will actually be together and insist on a conference room to socialize or you will be harassed. …
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hotel's Favourite
We were visiting Cambridge for a wedding at the Cambridge Mill. We stayed for just one night but we really enjoyed our stay. Check-in was quick. Our room was spacious and clean. We enjoyed the breakfast buffet in the morning. There was a good selection of hot and cold food items and it was all tasty. Thanks for a great stay.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Check in was average, not welcoming. Check out no better. Disappointing stay. They couldn’t get the internet/wifi operational for the 18 hours I was there on Dec 1 to 2. It still wasn’t available when I left. Also only analog tv?? Poor, Grainy reception and no guide or instructions. I was told that’s all they have, but the lobby TV was obviously digital. Several trips to the front desk to discuss wifi was futile. No apologies, just excuses. Wifi and TV is included in room price, but no apology or compensation offered for lack of same, not even a breakfast voucher. Complete lack of customer service. At check out, One of the “managers?” in the office next to the front desk couldn’t even get off his chair and come to the desk to talk, but did so rudely out of sight from his office. I will not be returning to this hotel. Plenty of others to choose from.…
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Booked an executive suite for my nieces wedding night. Instead if giving them the room I booked they gave them the worst room in the hotel. Walking around the hotel in a wedding dress and tuxedo the hotel made them go to the lobby three time because they couldn't; give them key cards that worked. A really important night turned into a nightmare. I contacted the hotel twice with my complaints and one month later I still haven't heard from them. The worst hotel ever stay away.
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Date of stay: October 2022
Service
Room Tip: Don't bother booking an upgraded room you won't get it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had a wonderful meal at the restaurant inside the Cambridge hotel the food is just simply to die for but unfortunately the service is just the slowest service from seeing staff. Our servers name was Jess and she was not very tentative to the table and just didn’t even ask us if we wanted dessert we felt very rushed from the time we got there until we received our bill so we went and got dessert else where
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We were in Cambridge for a play at the Hamilton family theatre and chose this place. Very satisfied with our stay. Close to many shops and restaurants on a busy street just off the 401. The room was great with very comfortable beds. Each bed had 4 pillows. Room was quiet and very clean. The front desks was very nice and receptive when we arrived and allowed us in the room by 12:30 pm. The bathroom is very clean with a great shower stream. The wifi is strong and easy to sign in. The breakfast was included in the room and it was a delicious hot buffet. Very good and well organized. All was delicious, including scrambled eggs, sausage, bacon, pea meal, beans, a quiche, cereal, muffins, fruit, juices, coffee… everything you would want in a breakfast. The restaurant has a very good atmosphere. We enjoyed our stay and would recommend it to others.…
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Let me just start off by saying the food is just shy of 10 stars if I could rate it that high, the presentation to the ingredients, to the taste. The server we had was named Jess and the service was just not that great to be honest. She didn’t ask us if we wanted refills or another drink besides the water. Next time we come we will request another server
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The restaurant service was the issue , we had a little Hispanic server named Jess she was rude, swore while taking our orders and just a horrible server , we will never recommend this restaurant to anyone and the service from Jess was the worst service that I have ever received. I rather go eat at a fast food place then have her as my server ever again
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Do not eat at this restaurant if Jess if your server
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel checks all the boxes for me. It’s clean, relatively up-to-date, and the staff are polite and professional. The restaurant here is worth exploring too. I stayed here for three days and slept like a rock! Very quiet rooms, which is nice for a change! Thanks to the staff for taking care of me!
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Date of stay: September 2021Trip type: Travelled on business
Room Tip: Traffic is crazy at rush hour, so maybe stay off the road between 4-6pm yikes!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Billie-Anne Arthur, Owner at Cambridge Hotel and Conference Centre
Responded 29 Sep 2021
Thank you for taking the time to share your feedback! We hope to have the opportunity to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The beds are hard as a rock get your hip implant before you go. The breakfast was a muffin and a fruit. Say an orange or apple & granola bar. Washroom was nice. TV has no guide so just guess what's on. So l would give this 2.5 as a hotel. Ice on every second floor. Laundry on 4. If looking for sleep find another hotel. Beds suck.
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Billie-Anne Arthur, Owner at Cambridge Hotel and Conference Centre
Responded 11 May 2021
Thank you for taking the time to share your feedback. We are sorry to hear that you did not enjoy the comfort of our beds. We appreciate you bringing this to our attention and we will look into this further. Thank you again for your review, and we hope to have the opportunity to welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$102 - US$139 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioRegion of WaterlooCambridge
NUMBER OF ROOMS
137
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Frequently Asked Questions about Cambridge Hotel and Conference Centre
Which popular attractions are close to Cambridge Hotel and Conference Centre?
Nearby attractions include Crock A Doodle Cambridge (0.7 km), Cambridge Smartcentre (0.2 km), and Lazer Tag Cambridge (0.7 km).
What are some of the property amenities at Cambridge Hotel and Conference Centre?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Cambridge Hotel and Conference Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cambridge Hotel and Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Cambridge Hotel and Conference Centre?
Yes, free parking is available to guests.
What are some restaurants close to Cambridge Hotel and Conference Centre?
Conveniently located restaurants include Grain Of Salt, Saffron Restaurant and Bar, and Blackshop Restaurant.
Are there opportunities to exercise at Cambridge Hotel and Conference Centre?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Cambridge Hotel and Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Cambridge Hotel and Conference Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Cambridge Hotel and Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Cambridge Hotel and Conference Centre?
The staff speaks multiple languages, including English, Spanish, and French.