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Clarion Hotel & Conference Centre

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Clarion Hotel & Conference Centre
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179 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Toronto
Reviewed 19 September 2016

There's nothing to complain about at all! Only thing is the AC is a little loud in the room, otherwise, it was a perfect stay. I left my phone at the restaurant and they hunted us down even though we were at the pool! All the staff we encountered were very pleasant. Rooms were clean although the carpet was a...

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Helpful?
Thank jenfa2014
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for choosing the Clarion Hotel & Conference Centre and sharing your stay on Tripadvisor for others to read. I apologize for the loud AC but I hope you let the front desk know to have it corrected. The entire team works very hard to ensure that each and every guest have a positive stay. We look forward to...

Waterloo, Canada
Reviewed 15 September 2016 via mobile

I love how everyone is very welcoming. What I also find is that they go above the call of duty when it comes to satisfying a customers needs. Whether providing you with a charger when you forget yours or giving you a book to take home that you really love. Its absolutely charming, its the little things!

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Thank fyfysajo
Clarion F, Front Office Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for taking the time to fill out our on line survey. We are so grateful for guests that respond when they have positive comments rather then just negative comments. We are so proud of our staff here at the Clarion. As you are aware, there is no limit to what they will do to make each stay as...

Ottawa, Canada
Reviewed 14 September 2016

My Aunt and I enjoyed the small town feel of this very comfortable hotel. While there we visited The Falls both American and Canadian as well as driving to Buffalo for some great dinner!!! I am looking forward to the next time I am able to stay at the Clarion in the future with my friends and family .

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1Thank Michelle R
Wainfleet, Canada
Reviewed 5 September 2016

I've stopped here a number of times in recent months but after last night I would stay in a tent before stopping there. The poor staff are totally undermanned, the staff try their hardest but its so clear they are frustrated. Last night at 9:30pm children were running around the bar area in wet bathing clothes, no adults were supervising...

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Helpful?
Thank Carl C
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for sharing your stay on Tripadvisor and letting me know about your concerns. Unfortunately parents should mind their own children and it should not be left up to hotel staff to babysit children. The entire team works very hard every minute they are in the hotel, schedules are made and followed with enough staff in all departments to...

Amherst, New York
Reviewed 1 September 2016

Very clean, friendly staff. Only one ice machine on second floor for all rooms, which I feel is a big inconvenience! On top of that it was broken the night of my stay, but the restaurant was very accommodating in providing ice.

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Helpful?
Thank Diane606
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for choosing the Clarion Hotel & Conference Centre and taking the time to share it on Tripadvisor. I do apologize for the ice machine not working but so glad we were able to accommodate you from the restaurant. The entire staff work very hard to ensure all guest has a positive experience while staying at the Clarion Hotel...

Kingston, Canada
Reviewed 29 August 2016

I stayed at The Clarion for two night, room had two queen beds, basic furniture, coffee making equipment but no fridge. It is a pet friendly hotel and I could certainly hear the two dogs in the adjoining room until the owners returned at 11 and no sound after that. The front desk staff were very friendly and helpful. I...

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Helpful?
Thank Kay L
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for choosing the Clarion Hotel & Conference Centre and sharing your experience on Tripadvisor.Yes we are a pet friendly hotel and I certainly hope if you reported the barking to the front desk. The entire team works very hard to ensure all guest have a positive stay. We hope for a return visit in the near future and...

Reviewed 25 August 2016 via mobile

We regularly visit Fort Erie and stay here. The restaurant is very sad so don't visit there but we find the front staff delightful, the rooms to be comfy, and the pool adequate. Best hotel in fort Erie.

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Thank Laurieleeming
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for choosing the Clarion Hotel & Conference Centre while visiting Fort Erie and sharing your comments on Tripadvisor. It is greatly appreciated when a guest shares their stay on the internet. There has been some new changes in the restaurant staff and the positive professional attitudes will make the restaurant HAPPY not sad place to come and relax...

Reviewed 22 August 2016

Yesterday we had our wedding reception at the Clarion and the service was fantastic!!!! The food was great, the atmosphere was perfect and the staff were always friendly! Everything was perfect to our timeline. The extra bonus of the complimentary presidential suite for the night was fantastic! Great time had by all. Laura and Wendy in particular were so thoughtful...

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Thank Cheryl C
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for choosing the Clarion Hotel & Conference Centre for you very, very special day. It was with great pleasure to meet with you so that you could share your whole experience with me. Please share the photo's on Tripadvisor for others to see the spectacular set up we were able to create for you. Laura the new restaurant...

Kitchener, ON
Reviewed 20 August 2016 via mobile

This is our last night here. Been here five nights. Third day in a row no housekeeping services. We did get towels from night staff last night and garbage removal. Beautiful hotel but be prepared to make your own bed, reuse your towels, and put up with your stinky garbage. Heard from night staff, they had a number of people...

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Helpful?
Thank Carrie T
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for choosing the Clarion Hotel & Conference Centre and sharing your stay on Tripadvisor. First of all there is no excuse for a stay over not being done and I hope when you called the front desk it was and should of been corrected immediately because there is a housekeeping or houseman working each night. Housekeeping staff work...

Halifax, Canada
Reviewed 14 August 2016

This hotel is just slightly above average. The good: If you are staying in Fort Erie this is your best option.... most other hotels should be avoided. Service was top- notch. The staff were very friendly and attentive. The rooms were spacious and clean. Ample parking. Decent location for access and getting around. The pool and hot tub area is...

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Helpful?
Thank Shrekman1969
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for choosing the Clarion Hotel & Conference Centre and sharing your stay on Tripadvisor. We are totally above average and as you said the best option. We just were just given the 2016 Certificate of Excellence by Tripadvisor and the entire team is very proud to have won this. The entire summer has been very busy for the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy Excellent Service Above Hotels In Fort Erie If quality service is important to you, then you belong at the award-winning Holiday Inn Hotel & Suites of Fort Erie / Niagara Convention Centre. Our hotel near Niagara Falls is conveniently located near Queen Elizabeth Way to keep you connected to Buffalo, NY, Toronto and downtown Fort Erie, Ontario. Our hotel's location at the 'Gateway to Canada' ensures you'll find plenty of attractions nearby. Our hotel's location on Lake Erie and proximity to Niagara River and Niagara Falls gives you plenty of outdoor options. You can also visit the local wineries, tour Old Fort Erie, or go shopping at the many markets surrounding our hotel. Fort Erie Civic Centre Complex, Town Hall, Erie Personnel Corporation and other businesses are also convenient to our hotel's location. Fort Erie business travelers benefit from our corporate amenities, including seven meeting rooms, an exclusive Executive floor and a 24-hr Business Centre. We go beyond other hotels on Lake Erie to give you a comfortable stay. You can eat at Freeland's Restaurant and Lounge, play games in the Arcade and relax in the indoor, heated pool, whirlpool or sauna. Each room has triple-sheeted bedding, a large TV and a work area with free high-speed Internet access, and many rooms have mini-fridges, fireplaces, Jacuzzi tubs and more. For an excellent stay in Fort Erie, Ontario, our hotel's staff invites you to the Holiday Inn. ... more   less 

Additional Information about Clarion Hotel & Conference Centre

Address: 1485 Garrison Road, Fort Erie, Ontario L2A 1P8, Canada (Formerly Holiday Inn)
Region: Canada > Ontario > Fort Erie
Price Range: $95 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel & Conference Centre 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Clarion Hotel And Conference Centre
Holiday Inn Fort Erie
Fort Erie Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel & Conference Centre staff and other travellers.
4 questions
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Maine
7 months ago
Maine
7 months ago
8 months ago
Canton, Georgia

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Questions? Get answers from Clarion Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was facing the road, yet quiet. One could ask for rooms facing the opposite end if available.”
 of 5 bubbles 165izzatm, 15 Nov 2016 | Read review
“This place is very clean and greater service for sure”
 of 5 bubbles jmmilton, 24 Oct 2016 | Read review
“All rooms are comfortable and clean”
 of 5 bubbles lindawV2611YB, 2 Oct 2016 | Read review
“Best Western!!!! Welland”
 of 5 bubbles 647carlc, 4 Sep 2016 | Read review
“If you want ice go for the second floor.”
 of 5 bubbles Diane606, 31 Aug 2016 | Read review
5 of 5