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BEST WESTERN PLUS Royal Brock Hotel & Conference Centre

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BEST WESTERN PLUS Royal Brock Hotel & Conference Centre
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292 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Mildmay, Canada
Reviewed 6 October 2016

We had booked a conference at this hotel a year in advance and 5 weeks before the event, the hotel contacted us to cancel our reservation. We found out that this hotel had contracted with the U.of Guelph to make the facility into a residence for the year but they did not pass this info on to us until it...

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Helpful?
Thank Janice H
Toronto, Canada
Reviewed 10 September 2016

stayed at this hotel mid august first impressions garbage container full to over flowing near main entrance and garbage here and there ..after check in noticed hair on sheet and dirty sheets ,they were changed when we complained ..foul smell in room asked for just towels next day and one was badly frayed around the edge ,,breakfast consisted of cold...

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Thank littlelou63
Oksboel, Denmark
Reviewed 8 September 2016

I am a Best Western Reward member. I have stayed at several Best Western in Europe, USA and Canada. Allways good and properly. But not in Guelph. Shame you. I have 4 month before our arrival booked a room for tree days. On our arrival we were told, that they had found a better customer, who has rented all rooms....

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Thank LN1946
Ottawa, Canada
Reviewed 6 September 2016

We had a reservation here when we dropped off our daughter to school labour day weekend. When we showed up to check in the hotel had been turned into a residence. They had moved our reservation to the Days Inn around the corner but we had not been notified.

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Thank Yvonne H
Phoenix, Arizona
Reviewed 19 August 2016 via mobile

One night stay, hotel is an older property but has been renovated. Entrance to the lobby is in the rear of the building. Desk clerk very friendly, reservation accurate and checkin was speedy. Outside pool looked inviting but we didn't have time for a swim. Our room was clean and the bed was comfortable, the bathroom small but adequate. Many...

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1Thank propwash05
Markham, Canada
Reviewed 9 August 2016

Was staying in Guelph for a wedding. Room wasn't ready when we got there, service slow, not very clean and the next day never did get the room cleaned as they came so late and we were getting ready to go out. No hot water in shower in the evening. Not a pleasant experience at all!

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Thank 90Mike90
Peterborough, Canada
Reviewed 8 August 2016

The hotel is very clean, staff are friendly and helpful, and the rooms are comfortable. Not all parts of the hotel are accessible. This may pose a problem for someone with a disability or if you have to carry large amounts of baggage for a larger distance.

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Thank Richard H
Reviewed 6 August 2016

A clean and average hotel. Looking its years, the breakfast is worth skipping. However for these small short comings the staff has always gone above and beyond. They are friendly, cheerful, and always willing to help. Any problem with a room, or a date, they have always been great. Rates are reasonable and the rooms have always been clean.

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Thank Johnathan Atwal... P
Ottawa, Canada
Reviewed 30 July 2016

I have stayed here numerous times and have never been disappointed. For the money, this is a great hotel. It is close to shopping and restaurants, across the street from the university, not far from the 401 highway, beautiful décor rooms and offers a great complimentary breakfast.

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Thank S6236SDmichaelf
Kingston, Canada
Reviewed 26 July 2016 via mobile

Hotel was clean, friendly staff and quiet. Gave me a great rate for the night because I didn't check in untill almost 1am. Front staff then moved me to a different room because air conditioner didn't work - full bar breakfast in morning with almost everything you can imagine to get your day going. Would stay again.

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Helpful?
Thank Sarah H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Royal Brock Hotel in Guelph is conveniently located directly adjacent to the University of Guelph, government offices and close to commercial, retail and residential areas, all in a beautiful park-like setting in Guelph, Ontario. The Best Western Royal Brock Hotel in Guelph is ideal for the business traveler with all the value added amenities you've come to expect including complimentary high speed wireless internet access, free local, calling card access and toll-free calls and a complimentary hot breakfast.For the leisure guest, traveling through Southwestern Ontario, the Best Western Royal Brock Hotel in Guelph boasts a seasonal outdoor swimming pool and sundeck from May to September and plenty of free parking for your accommodation needs. With ample meeting/conference space and superior catering facilities, the hotel is ideal for any social or business function. When travelling through southwestern Ontario, consider the Best Western Royal Brock Hotel in Guelph for your next reservation! ... more   less 

Additional Information about BEST WESTERN PLUS Royal Brock Hotel & Conference Centre

Address: 716 Gordon St, Guelph, Ontario N1G 1Y6, Canada
Region: Canada > Ontario > Guelph
Price Range: $136 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Royal Brock Hotel & Conference Centre 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Best Western Plus Royal Brock Hotel And Conference Centre
Best Western Guelph
Ramada Guelph
Guelph Ramada
Hotel Style:
#5 Business Hotel in Guelph
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Royal Brock Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Royal Brock Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't plan on using the pool.”
 of 5 bubbles 402pearlb, 26 Jun 2016 | Read review
“The hotel has three sections, so I am sure some of the rooms would be more of a standard hotel room but I didn't see the others.”
 of 5 bubbles margaretm364, 14 Jun 2016 | Read review
“Ask for a room furthest from both streets since it's located on a busy street corner. I expect the street-facing rooms would be less quiet.”
 of 5 bubbles michaelrM8719AQ, 6 Jun 2016 | Read review
“The front of the hotel could have road noise. The back is quiet.”
 of 5 bubbles eebest, 5 Jun 2016 | Read review
“If you like a hotel where you can park your car right outside a patio door for easy loading, ask for a ground floor room.”
 of 5 bubbles JillK83, 29 May 2016 | Read review
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