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Royal Brock Hotel

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Traveller (12)
Room & Suite (14)
Dining (3)
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Overview
  • Excellent39%
  • Very good30%
  • Average21%
  • Poor5%
  • Terrible5%
Travellers talk about
“sausage”(22 reviews)
“stone road”(13 reviews)
“small fridge”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
9 May10 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (320)
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119
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119
93
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All reviewssausagestone roadsmall fridgehotel is locateddecent breakfastspacious roomrecommend this hotelbagelsguelph universitywe've stayedfree breakfasta great place to stayhot breakfastconferencetournament
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1 - 5 of 313 reviews
Reviewed 4 weeks ago via mobile

Stayed one night when construction moved me out of my house Was very pleased with the bright and spacious room with my friend and I Res made thru hotels.com and all went well Free breakfast was very good but at 9 am scrambled eggs were...More

1  Thank kajj21
Response from RoyalBrockHotel, Guest Services Coordinator at Royal Brock HotelResponded 3 weeks ago

Hello kajj21! Thank you so much for taking the time to review our hotel. We are very pleased to hear that the online reservation process and check-in went very well. I apologize for the cold eggs, we will be working with staff to try and...More

Reviewed 18 March 2018

This is the second time that we've stayed at the Royal Brock Hotel. The check in process was quick and friendly. No wait at all. The room was exactly as requested. The rooms have been renovated/updated in the last couple of years and are just...More

1  Thank Kmrbsc
Response from RoyalBrockHotel, Guest Services Coordinator at Royal Brock HotelResponded 5 weeks ago

Hi there! Thank you very much for providing such a wonderful, detailed review of our hotel. We're glad you enjoyed our amenities, location, staff and price! We want to offer the best service for the best price. We strive for customer satisfaction at our hotel....More

Reviewed 4 March 2018 via mobile

The only reason I am giving this hotel one star is because at least the beds were clean. From the check-in time the desk clerk was rude and not very friendly. Later in the evening when we wanted to take a shower and we needed...More

1  Thank Carolina B
Response from RoyalBrockHotel, Guest Services Coordinator at Royal Brock HotelResponded 4 March 2018

Hi Carolina and thanks for taking the time to leave your review, I apologize for your disappointing experience with us and would gladly talk with you over the phone to try and resolve the issues you have outlined in your review. I personally apologize for...More

Reviewed 23 February 2018

The room - Deluxe Room with Two Queen Beds The room is dated but everything works well. It was very good value for money. We had 4 luggage bags (2 large, 2 small), 3 small backpacks, a stroller and 2 kids. It is spacious. The...More

Thank Ana R
Response from RoyalBrockHotel, Guest Services Coordinator at Royal Brock HotelResponded 3 March 2018

Thank you for taking the time to review our hotel! I'm very glad that you enjoyed your stay and it was very comfortable. I apologize for your first room - this is not our standard and hope that it did not leave a bad first...More

Reviewed 6 February 2018

It's been a few years since we stayed and it's no longer a Best Western hotel but it's better now than it was before. The staff were helpful and check in and out were fast and easy. The breakfast was very tasty, it was slower...More

Thank David C
Response from RoyalBrockHotel, Guest Services Coordinator at Royal Brock HotelResponded 11 February 2018

Thank you for taking the time to review our hotel! We're glad that you enjoyed our breakfast and found our Front Desk Staff helpful! We apologize for the orange juice - we'll be sure to pass the information along! We hope to see you again,...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$64 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Guelph
#5 Business Hotel in Guelph
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$64 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Guelph
#5 Business Hotel in Guelph
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (12)
Room & Suite (14)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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NataliePag
16 August 2016|
AnswerShow all 2 answers
Response from rnathan | Reviewed this property |
We stayed in the east-most block. I can only suggest Google Maps earth view.
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Room Tips
"a number of the rooms on the 1st floor back onto the parking lot - great to just drive up and unload the car!!"
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"If you want it more quiet ask for room that is not backing towards Gordon, the main road."
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"Third floor rooms are large with cathedral ceilings."
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"Find somewhere else"
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