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    Royal Brock Hotel

    716 Gordon St, Guelph, Ontario N1G 1Y6, Canada
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    29/01/2018 30/01/2018
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    Traveller (12)
    Room & Suite (10)
    Dining (3)
    Overview
    • Excellent41%
    • Very good30%
    • Average20%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “stone road” (13 reviews)
    “sausage” (20 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Outdoor pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Rooms
    29 Jan30 Jan
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (310)
    There are newer reviews for Royal Brock Hotel
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    11 - 15 of 304 reviews

    Reviewed 11 July 2017 via mobile

    The staff member working overnight was sleeping when we arrived (very secure). Shirt wrinkled and untucked, unshaved and he smelled like garbage. He had a video playing on his laptop full volume too! I would fire that disgusting slob if I owned this hotel. The...More

    1  Thank Dragonball M
    Response from GMRoyalBrock, General Manager at Royal Brock HotelResponded 21 September 2017

    Hello DragonballMan, I would like to apologize for the experience you had at check in at our property. We do not condone the use of personal laptops at the front desk. I assure that this situation has been rectified and we put in further training...More

    Reviewed 4 July 2017 via mobile

    My husband and I pulled in and we thought the hotel was going to be weird and smelly. We were so wrong for thinking that! Beautiful room, spacious and an amazing balcony space. The breakfast was good and the pool and hotel in general were...More

    Thank Hiba C
    Response from GMRoyalBrock, General Manager at Royal Brock HotelResponded 21 September 2017

    Hello Hiba C, Thank you for your review of the Royal Brock Hotel. We are happy to hear that you and your Husband enjoyed your stay with us. Each room at the Royal Brock is set up to boast spacious and clean living areas, and...More

    Reviewed 16 June 2017 via mobile

    On our way to Kitchener we decided to spend a night at the royal Brock. Very good location, very central and friendly staff. Very clean place although the washroom could need a little update in the rooms. The hotel has a pool and offers complementary...More

    Thank Mickey K
    Response from GMRoyalBrock, General Manager at Royal Brock HotelResponded 21 September 2017

    Hello Mickey K, Thank you so much for your review of the Royal Brock. We are glad you enjoyed your stay with us. Being located on Stone Road and Gordon street, we are close to many amenities such as Guelph's largest shopping centre, and a...More

    Reviewed 10 June 2017

    Stayed at this hotel for 5 nights and we don't think we will consider staying here again. It is very dated, the shower/bath feels like entering some kind of space capsule lol Although the rooms are very spacious, it can do with some redecorating and...More

    Thank mam00mench
    Response from GMRoyalBrock, General Manager at Royal Brock HotelResponded 12 June 2017

    Hi mam00mench, I appreciate taking time to review your stay with us on Trip Advisor. I am sorry to hear that you did not find your stay enjoyable. On top of the described items such as daily egg (scrambled eggs, cheese omelettes, western omelettes, breakfast...More

    Reviewed 7 June 2017

    I have stayed at the Brock before and I liked it. However, this time things have changed. The comforters on the beds are so lumpy that the beds look unmade. I makes the room look untidy. The breakfast also took a turn for the worse....More

    Thank 1Bubbles2
    Response from GMRoyalBrock, General Manager at Royal Brock HotelResponded 12 June 2017

    Hi 1Bubbles2, First let me apologize for your dissatisfaction. Our team at the Royal Brock prides itself in having every guest-stay a positive experience and we clearly dropped the ball. The comforter you are referring to was part of an entire new collection we brought...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Restaurant
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$66 - US$97 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Best Value Hotel in Guelph
    • #5 Business Hotel in Guelph
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 102
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Priceline, Orbitz, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Royal Brock Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Guelph
    • Also Known As
    • Best Western Plus Royal Brock Hotel And Conference Centre ,
    • Best Western Guelph ,
    • Ramada Guelph ,
    • Guelph Ramada
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    Traveller (12)
    Room & Suite (10)
    Dining (3)
    Pool & Beach (2)
    Hotel & Grounds (10)
    Bathroom (4)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    NataliePag
    16 August 2016|
    AnswerShow all 2 answers
    Response from BluePointer | Reviewed this property |
    Good question. For the two times I have stayed, I don't recall being given a map... just verbal directions to the room. The registration desk is central to the two wings of the hotel. Our first room that was north of the... More
    0
    Votes
    Room Tips
    "Third floor rooms are large with cathedral ceilings."
    Read review
    "Find somewhere else"
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    "Don't plan on using the pool."
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    "The hotel has three sections, so I am sure some of the rooms would be more of a standard hotel room but I..."
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