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Holiday Inn Express & Suites - Guelph

178 reviews
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Traveller (10)
Room & Suite (59)
Dining (16)
Overview
  • Excellent47%
  • Very good29%
  • Average9%
  • Poor5%
  • Terrible10%
Travellers talk about
“pancake maker”(3 reviews)
“crabby joes”(4 reviews)
“heated pool”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (178)Write a Review
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All reviewspancake makercrabby joesheated poolmicrowave and fridgegreat stayworkout roomlooked cleanminute drivefront desk staffextra towelsfree breakfastbagelsthe breakfast areahieinnscanada
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1 - 5 of 175 reviews
Reviewed 5 weeks ago via mobile

Hotel was in a great location. Close to restaurants and grocery/mall stores. Clean and sizeable rooms. Staff friendly. Only issue was some guests were causing a huge disturbance at 2:30-3:00 in the morning. Front desk called and situation handled but sleep was not to be...More

Thank luv2trvl_8
Response from Jie H, other at Holiday Inn Express & Suites - GuelphResponded 4 weeks ago

Dear luv2trvl_8, Thank you for taking the time to leave this review. Your feedback is greatly appreciated and we are pleased to see that you enjoyed your recent stay with us. Our sincere apologies for the disturbance occurred during your stay. We are glad our...More

Reviewed 14 January 2018 via mobile

Checked in for one night with my dog and bf. The room was a great size and the bathroom was decent size also. They both were clean and updated. The room had a fridge and microwave which helped because they have a pretty decent selection...More

Thank Seventhevyn
Response from Jie H, Guest Services Supervisor at Holiday Inn Express & Suites - GuelphResponded 16 January 2018

Dear Guest, Thank you for taking the time to leave this review of your stay at our hotel. We are very pleased to see that you liked the room and amenities we offer at the Holiday Inn Express & Suites Guelph. However I would like...More

Reviewed 11 December 2017

Hockey parents stay away. The manager saw a mini stick sitting on luggage near the front desk when we got there and demanded to know who owned the mini stick, then went on to lecture the parent that there is no hockey stick allowed on...More

Thank Mike F
Response from Sean M, Manager at Holiday Inn Express & Suites - GuelphResponded 20 December 2017

Dear Guest, Thank you for taking the time to leave this review of your stay. I apologize if the staff seemed somewhat harsh in trying to control the activity and noise in the hotel, but at one of our primary responsibilities here is to provide...More

Reviewed 26 November 2017 via mobile

Stayed at Holiday inn for a hockey tournament. its located near hwy. 6, SO easy to get in and out of city. there are alot of restaurants nearby and a bowling ally. all in all good for kids. great breakfast and pool tooMore

Thank Michael D
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites - GuelphResponded 11 December 2017

Hi Michael D, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. While we are pleased with...More

Reviewed 8 November 2017

We were in Guelph for a cheerleading event. Long drive from Ottawa with 4 pre-teens in the van made for some tired moms. From the minute we walked in, Zara (lady at the front desk) was so welcoming and accommodating. From providing extra towels for...More

Thank coyotegirlpbb_77
Response from Sean M, Manager at Holiday Inn Express & Suites - GuelphResponded 20 December 2017

Dear Guest, Thank you for taking the time to leave this review. We are very pleased to see that you enjoyed your stay with us at the Holiday Inn Express & Suites Guelph. And I could not agree more that Zora is awesome, as I...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$116 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Guelph
#7 Business Hotel in Guelph
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$116 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Guelph
#7 Business Hotel in Guelph
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (10)
Room & Suite (59)
Dining (16)
Pool & Beach (6)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Joanna S
13 April 2016|
AnswerShow all 2 answers
Response from gillandjohn4 | Reviewed this property |
We did not use the shuttle service so I really can not answer your question. What I do suggest though is you email the hotel directly to get the most accurate answer.
0
Votes
Room Tips
"We had a corner on the first floor. So quite."
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"1st floor you can smell the pool"
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"Ask for top floor to reduce noise levels"
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"Choose the top floor"
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