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Holiday Inn Express & Suites - Guelph

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Holiday Inn Express & Suites - Guelph
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164 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites - Guelph
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Showing 161: English reviews
Tecumseh, Canada
Reviewed 28 May 2014

I stayed at the hotel one Saturday since my wife was having surgery and I needed a place to stay. When I reserved the room, I also became an IHG Rewards member, and that was mentioned when I checked in. Facility and room were very clean and the bed was comfortable. Staff was also top notch, namely Amir and Clara...

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Helpful?
2Thank Mark B
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am very happy to hear how much you enjoyed the service you recieved and the free breakfast that was offered. I will be sharing this review with all the staff to let them know what a great job they are doing. If you ever have any questions or need help with future reservations please feel free to...

Barrie, Canada
Reviewed 23 May 2014

I love this hotel, I always feel like I am on holidays even though it is a work week. Newly renovated rooms, hot breakfast and professional friendly staff made my stay enjoyable. I love quiet and this is....I'll be back!

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Helpful?
1Thank Fostersuzanne
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am so glad that you enjoyed your stay and certainly look forward to serving you again in the near future. If you have any questions or need help with future reservations please feel free to contact me anytime. Sincerely,

Dubai, United Arab Emirates
Reviewed 11 May 2014

This hotel is basically all you need to have a great Guelph visit. The location couldn't be better, as it is in the middle of all the tourist spots and within walking distance of them. The price, which includes a pretty extensive breakfast, is excellent for such a prime location. The rooms are big, clean and well-appointed. And the front...

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Helpful?
Thank Tareq K
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, Thank you for the very positive comments. I will be sharing these with other staff members and Amir to let them know how they did. We appreciate the time you took to fill out this survey. if you have any questions or need help with reservations, please feel free to contact us anytime. Sincerely,

Ontario, Canada
Reviewed 11 May 2014

A very clean and amazing place to stay. All the rooms are spacious and tidy. Good breakfast. I went there in April with my kids, I had no problems at all. The staff is very friendly and kind. One of the staff members named Amir khan was at the front desk. He checked us in. He was very helpful and...

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Helpful?
Thank samdean111
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, Thank you for taking the time to fill out this survey. I am glad that you enjoyed the room and breakfast.I have shared these wonderful comments with all the staff. If you ever have any questions or need help with reservations please feel free to contact me anytime. Sincerely,

London, Canada
Reviewed 11 May 2014

We stayed there for two days and we loved the hotel. It's a newly renovated hotel so we weren't sure what to expect, but everything was great.The staff was always smiling hardworking and couldn't do enough for you. Our favorite was Amir he was friendly, kind and tried his hardest to make our stay the best, he was helpful with...

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Helpful?
Thank jeff s
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, Thank you for the positive response to this survey. I am truly glad that you enjoyed the Service the staff provided, the free breakfast and like the renovations we just completed. I am sharing this review with all staff members, and appreciate the time you took to let us know how we did. If you have any questions...

Reviewed 28 April 2014

We stayed here for our OVA championships and were pleased. Facilities were good, rooms were clean, staff was friendly and helpful. Hot continental breakfast was fine as well. This past weekend, after being booked into an inadequate hotel, I chose to return to HIE to see if there was any chance they might be able to get me a room...

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Helpful?
Thank Pat L
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am always happy to hear how staff provide great service to our valuable guest. I have shared this with all the staff as a reminder of how to treat everyone that walks through the front doors even when we are sold out. If you have any questions or need help with future reservations please feel free to...

New York City, New York
Reviewed 26 April 2014

My wife and I stayed there this past week, and we were very disappointed in the cleanliness. we were both very disappointed that our room from was full of dust and grime. The continental breakfast was very bad and made us sick. My advise, stay away.

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Helpful?
1Thank Laura C
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Laura C, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again...

Oshawa, Canada
Reviewed 22 April 2014

I just wanted to inform you that my family and I were really impressed with our recent stay. The location, facility itself, and your tremendous staff on duty. During our stay, there was an incident of several young adults having a "hall party" , drinking in the halls, and being extremely loud. We were at that time trying to get...

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Helpful?
1Thank Scott D
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am glad that we were able to resolve the issue efficiently to your satisfaction. I have let the guest service representative know what a wonderful job he did and shared it with the rest of the staff so they know how to handle this situation in the future. If you have any questions or need help with...

Toronto, Canada
Reviewed 14 April 2014 via mobile

The entire staff was good specially Amir khan was warm, friendly and accommodating, going well above and beyond the level of service i've ever experienced from a hotel staff. He personal went out side with me to show me restaurant across the road. The rooms are enormous and clean, with all of the necessary convenience. The amazing staff and spacious...

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Helpful?
1Thank littlej99
Sean M, General Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I appreciate the positive feedback, and will be sharing this with the rest of the staff so they can see how things are suppose to be done. I am truly glad that you enjoyed your stay and look forward to serving you again in the future. Sincerely,

Ottawa, Canada
Reviewed 30 March 2014

Over the past couple of years we have driven to Guelph to visit family every three months. In that time we have never had a poor stay in this hotel. In the past we have dealt with Karim who has always made our stay perfect but this time it fell to Amir to look after our visit. He had big...

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Helpful?
Thank Craig S
Sean M, General Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, Thank you for the wonderful review that I will be sharing with all the staff. I have also made a not ein Amir's file about the excellent service that he is providing our excellent guests. If you have any questions or need help with future reservations please feel free to contact me anytime. Thanks,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Smartest Choice among Guelph, Ontario Hotels Welcome to the Holiday Inn Express Hotel & Suites Guelph, the best hotel for guests in town for a Guelph vacation or business trip. In addition to a great location, our affordable hotel offers every modern comfort and convenience necessary for a memorable stay, including free high-speed Internet access in each of our spacious rooms. Many guests appreciate our many amenities directed toward business-minded individuals. Our 24-hour business centre gives unlimited access to convenient fax, printer and copier services. In addition, guests looking to gather with colleagues or business associates can meet in our boardroom for a seminar, presentation or other event. The perfect Guelph vacation is anchored at the Holiday Inn Express Guelph. Our hotel's location just outside the center of the city lets guests avoid the sometimes hectic downtown area, while still offering quick access to all the local attractions, including the Church of Our Lady, museums, Wings of Paradise, and beautiful parks. Plenty of on-site amenities keep guests entertained and relaxed, including our indoor pool, whirlpool and fitness centre with state-of-the-art equipment. With our free Express Start Breakfast Bar every morning to fuel your long day of sightseeing or meetings, there's no better hotel in Guelph for a vacation or business trip. Look forward to your Smart Stay at the Holiday Inn Express hotel in Guelph. ... more   less 

Additional Information about Holiday Inn Express & Suites - Guelph

Address: 540 Silvercreek Parkway North, Guelph, Ontario N1H 6N3, Canada
Region: Canada > Ontario > Guelph
Price Range: $139 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites - Guelph 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Guelph
Holiday Inn Express Guelph
Holiday Inn Guelph
Guelph Holiday Inn
Hotel Style:
#3 Family Hotel in Guelph
#7 Business Hotel in Guelph
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites - Guelph staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express & Suites - Guelph staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the top floor”
 of 5 bubbles Tootsie20, 26 Nov 2016 | Read review
“The larger suites are an excellent choice”
 of 5 bubbles Gbearhan, 29 Aug 2016 | Read review
“All rooms are quiet”
 of 5 bubbles 217craigs, 31 May 2016 | Read review
“Avoid room 208...mattress showing wear on one side”
 of 5 bubbles Marilyn154, 17 May 2016 | Read review
“I always recommend the top floor as they tend to be quieter.”
 of 5 bubbles gillandjohn4, 24 Jan 2016 | Read review
5 of 5