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Staybridge Suites Guelph, an IHG Hotel

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11 Corporate Crt, Guelph, Ontario N1G 5G5 Canada
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Traveller (74)
Room & Suite (47)
Dining (14)

About

#2 of 13 hotels in Guelph
Location
Cleanliness
Service
Value
Welcome to the Staybridge Suites in Guelph! Whether you are away for just a night, or for an extended period, the Staybridge Suites Guelph provides guests a sense of community, comfort and convenience, so you can feel at home while away from home. Get your day started right with a free hearty breakfast offering that has an abundant variety of choice to satisfy those early morning cravings. Guests are welcome to join us on Monday to Wednesday evenings for our "Evening Social" complete with small plate offerings and beverages. Our spacious suites offer fully equipped kitchens to ensure you have flexibility to eat the way you want when you want. Wake up daily to our delicious hot on the go breakfast buffet. We are located near Highway 401 and Highway 6 North, 45 minutes from Toronto Pearson International Airport (YYZ) and 40 minutes from Hamilton John Munroe (YHM) Airport. We are conveniently located near the University of Guelph.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Hiking
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Currency exchange
Gift shop
Newspaper
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
368Reviews10Q+A66Room tips
Traveller rating
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Samm R wrote a review Feb 2023
Guelph, Canada7 contributions
Our furnace broke this past weekend (when it was almost 30 below), and we needed a warm place to stay. It just so happened Staybridge suites was close to my husband and I, and that it was pet friendly for our pup. The hotel is located right off of Highway 6 quite close to the 401. The room was great, clean, and had everything we needed. The suite/condo style was nice. Breakfast was included and was in my opinion a step above normal hotel breakfasts. However, it is the staff that is the reason for this review. The staff were outstanding. From the moment my husband called to the moment we checked out. We want to shout out Theo in particular for making sure we had everything we needed. They were able to grant us a later checkout at the end of our stay while we waited for our repair person to come fix our furnace. They made sure we were getting the best price possible, and were very kind and genuine. If you find yourself in Guelph, this is the place to stay.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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aliceC6686CE wrote a review Nov 2022
1 contribution
Before we came here, I had great expectations. The pictures on the website looked great. But when we came here, it was truly a disappointment. When we moved in, there was trash from the previous customer. It filled the whole trashcan! We called the staff to have it removed, but it took more than an hour for someone to come! We had to live with someone else’s trash for over an hour! Also, when we moved in, the AC cover was broken. we had to wait a long time before housekeeping staff to come. We were very tired but we couldn’t take a shower because we were waiting for the housekeeping staff. I wish they could fix that before guests move in. In the last few days, whenever we would ask for something, they would give us many reasons why things cannot be done. For example, one day, we had dropped some crumbs on the carpet, so I very politely asked the housekeeping staff to help vacuum the crumbs. He gave me a long explanation why it cannot be done. He said they only vacuum the floor for people who stay for more than three nights. in fact, we’re staying for eight nights. After I told him that, he reluctantly came back with a vacuum cleaner. Seriously, the vacuum took 30 seconds! I just don’t understand why it has to be such a hassle. Even if we don’t stay for more than three nights, if we have dropped some crumbs on the carpet, we had to live with it? This is not making sense. We do like the breakfast though. The staff there were very friendly and welcoming. The food is basic, but good enough to start a day. It makes such a difference to have friendly staff!
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Date of stay: November 2022
Value
Location
Service
Room Tip: Please don’t expect good service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Adventureguy7 wrote a review Nov 2022
Ontario4 contributions
Room had earwigs. Closet door,and curtains broken off. Room had a smell to it. Mattress on pullout had a back spot on it (mold) and it was terrible to sleep on . It should be thrown out. Maintenance is completely lacking on this property. We rarely complain but this is absurd for the price. Stay at the Marriott across the road….
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Staybridge Suites Guelph, an IHG Hotel
Responded 6 Dec 2022
Hello Adventureguy7, Thank you for your stay and for taking the time to leave us feedback. We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments, and I am certain that the steps that will be taken will improve your next visits with us. I hope to welcome you back! Best regards, Clayton G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
d0glover wrote a review Aug 2022
Hong Kong, China545 contributions94 helpful votes
We are returning guests and are staying here for 2+ weeks but had a very shocking and unpleasant experience during one of our breakfasts with Steff/Steph, who was one of the staff members servicing breakfast on Sunday, August 28. She rudely called me out for “going back to take breakfast five times” and that “people start noticing” (her exact words) in that particular morning. It was not as if we threw away and wasted any of the food. After all, we are paying guests. It is our right to take the amount of food we would like to eat, especially since it was a delicious buffet breakfast. Never have we ever been treated by hotel staff in this manner throughout our time as loyal IHG Gold, so this was disappointing. This issue has been brought up to their colleague and the hotel’s reception staff who apologized to us profusely, which we appreciate. We hope the hotel takes appropriate action regarding this employee to prevent future mishaps, as one bad apple should not damage the reputation and image of a well-respected organization.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Laurel C wrote a review Aug 2022
1 contribution
We were there with our lovely golden retriever. All the staff were very friendly and made quite a fuss over her. Stephanie from the kitchen even brought her a little treat. It was clean, quiet, roomy, friendly. We were made to feel very welcome. We will definitely return and recommend it to friends.
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: We were on the ground floor, but heard no noise from the parking lot, very quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Blue Willow Bed and Breakfast wrote a review Jul 2022
Niagara-on-the-Lake, Canada25 contributions3 helpful votes
We recently stayed at this hotel and was impressed with the cleanliness and the size of the room. I cannot say enough about the staff. We were greeted like an old friend upon arrival by Tara, she was so pleasant and accommodating. It is so good to see that customer service is still a priority.
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Date of stay: July 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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CherylM2010 wrote a review May 2022
Calgary, Canada73 contributions7 helpful votes
Our extended family spent a wonderful week here and would recommend it to you too. The staff were very helpful when we had to add an extra room at the last minute. Breakfast was tasty and plentiful and we even enjoyed a supper there.
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Date of stay: May 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shirley S wrote a review Apr 2022
1 contribution
First time here. Nice well equipped one bedroom suite with two very comfortable double beds. Everything was clean and fresh. Breakfast buffet was excellent with hot and cold dishes. Pet friendly too. Hotel easy to access . Very quiet. We will stay here again.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ascouse wrote a review Dec 2021
Canada81 contributions74 helpful votes
Christmas Day - after receiving two chaser calls asking when I was going to be checking in we arrived at the hotel at 12 midnight. Nobody was on front desk. So we waited .... and waited.... and called the hotel .... and waited ... and called the central Staybridge number ... who called the front desk ... which was empty... we waited some more. AN HOUR before a staff member showed up / woke up. On the 3rd room, we agreed to take. The other two were dirty and one room even had a pair of scissors tucked into the bed. I would advise staying the hell away from here. I've since tried to contact Staybridge customer care - seems like they don't. Care.
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Date of stay: December 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Staybridge Suites Guelph, an IHG Hotel
Responded 13 Jan 2022
Hi ascouse, Thank you for taking the time to give us your feedback about your stay at our hotel. Thank you for taking the time to review your stay with us. We're committed to providing an exceptional experience and it seems that it didn't happen this time. I'm sorry to hear about the lack of staff during check-in and the untidy condition of the rooms. This isn't the impression we want you to recognize us. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this matter. We appreciate you choosing us for your accommodation needs. I hope you'll give us another chance to host your stay and we'll do our best to make your next visit as seamless as possible it can be! Stay safe, Jomar M. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MGB02 wrote a review Dec 2021
Goderich, Canada96 contributions56 helpful votes
We stayed Christmas night with our dog. Everything was as it should be. We found the room warm on our arrival and fortunately we were able to turn on the AC since the open windows didn’t do much. The room cooled but the unit sure was loud! No other problems — a pleasant stay in a clean room. Staff were most helpful.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$138 - US$191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites guelph hotel guelph
LOCATION
CanadaOntarioGuelph
NUMBER OF ROOMS
120
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STAYBRIDGE SUITES GUELPH, AN IHG HOTEL: UPDATED 2023 Reviews, Price Comparison and 115 Photos (Canada) - Tripadvisor

Frequently Asked Questions about Staybridge Suites Guelph, an IHG Hotel
Which popular attractions are close to Staybridge Suites Guelph, an IHG Hotel?
Nearby attractions include Church of Our Lady Immaculate (6.5 km), Donkey Sanctuary of Canada (2.7 km), and University of Guelph Arboretum (4.5 km).
What are some of the property amenities at Staybridge Suites Guelph, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Staybridge Suites Guelph, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Staybridge Suites Guelph, an IHG Hotel?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Staybridge Suites Guelph, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Staybridge Suites Guelph, an IHG Hotel?
Conveniently located restaurants include Miijidaa Cafe+Bistro, Manhattans, and Na-Ha-Thai's Kitchen.
Are there opportunities to exercise at Staybridge Suites Guelph, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Staybridge Suites Guelph, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staybridge Suites Guelph, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Staybridge Suites Guelph, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Staybridge Suites Guelph, an IHG Hotel?
Many travellers enjoy visiting McCrae House (5.6 km), JayWalking Guelph (5.2 km), and John Maclean's House (6.3 km).