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Quality Hotel

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Traveller (43)
Room & Suite (50)
Dining (9)
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Overview
  • Excellent17%
  • Very good36%
  • Average28%
  • Poor10%
  • Terrible9%
Travellers talk about
“room was clean”(18 reviews)
“stoney creek”(5 reviews)
“an update”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Offers from Quality Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (190)
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186 results
Traveller rating
33
63
54
19
17
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Time of year
LanguageEnglish
33
63
54
19
17
Show reviews that mention
All reviewsroom was cleanstoney creekan updatewould stay againlocation is excellentthe entire hotelrecommend this hotelyogurtbusiness or pleasurebreakfast includedhot breakfastlate checkqewpillowsrunnersottawarace
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1 - 5 of 186 reviews
Reviewed 2 weeks ago

Great location,easy access to all major routs,Q.E.W. to Toronto or Niagara falls,vineyards,and 20 min.to Hamilton airport.Several good casual dining restaurants close by. Hutches world famous diner on Van Wagner's beach is a easy 5 minute drive. Battle field park and historical monument close by.City recycling...More

Thank Gringo1954
Response from Jeannie M, Manager at Quality HotelResponded 2 weeks ago

Thank you for taking the time to review the hotel. Please contact me directly to discuss your concerns. jeannie@sunraygroup.ca

Reviewed 21 March 2018 via mobile

Let me qualify, the hotel is under construction and I was given warning of this when I booked. My wife, daughter and myself had opportunity to stay overnight at this under construction hotel. At the time of booking there was no special rate for this...More

Thank Robert B
Response from Jeannie M, Manager at Quality HotelResponded 5 weeks ago

Thank you for taking the time for writing a review following your most recent stay with us. Please accept my apologies for the issue with the hot water. If you can contact me directly, we can discuss this matter further. jeannie@sunraygroup.ca Thank you

Reviewed 15 January 2018 via mobile

It appears that they are renovating the entire hotel. There is currently is no pool at this hotel, but one of the construction workers mentioned that they are putting one in the attached building that once was a golden griddle. The room was clean, kcup...More

Thank Cash_me_outside
Response from Jeannie M, General Manager at Quality HotelResponded 16 January 2018

Thank you for taking the time to write a review following your recent stay. We are very excited about our renovations and the changes we are making to the hotel. It is a major undertaking but we are confident our guests will be impressed with...More

Reviewed 14 January 2018 via mobile

I was so tired after a long day at work that I couldn't see myself driving back to St. Catherine. So I chose this hotel cause I stayed here many times in the past. I was already to just pay with my debt card but...More

Thank Nancy D
Response from Jeannie M, General Manager at Quality HotelResponded 16 January 2018

Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay. We are working hard to renovate the hotel and have just opened 16 rooms to the public that are now complete. We hope you will return soon to...More

Reviewed 31 December 2017

I will start with the good. Love the location. Perfect right off the highway. The cleaning staff is by far the best staff i have ever delta with. Very friendly and cater to all your needs. Just super nice ladies.Breakfast is great. and very comfortable...More

Thank LiLi6571
Response from Jeannie M, General Manager at Quality HotelResponded 1 January 2018

Thank you for taking the time to review the hotel following your most recent stay. We have certainly had our share of problems over the Christmas season when the hotel lost complete power on Christmas Eve forcing us to have to relocate guest to a...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$111 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (43)
Room & Suite (50)
Dining (9)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Cindy Diane C
4 August 2015|
Answer
Response from John M | Property representative |
Dear Cindy we do not have any issues with Bed Bugs. I hope this answer will help in your decision on whether or not you will be booking. Many Thanks John Mattinson General Manager Quality Hotel Hamilton
0
Votes
Margscot
6 July 2015|
AnswerShow all 2 answers
Response from John M | Property representative |
Hello Margscot the Golden Griddle has closed up but we are actively searching out a new tenant and hope to fill the space soon. Many Thanks John Mattinson Guest Service Manager
1
Vote
Room Tips
"If there are better rooms,they are not ready for occupancy yet."
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"Right now there is no good room they are under construction."
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"Sixth floor was quiet."
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"Go early for breakfast."
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