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Sheraton Hamilton Hotel

732 reviews
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Traveller (130)
Room & Suite (107)
Dining (7)
Overview
  • Excellent35%
  • Very good41%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“the club lounge”(32 reviews)
“food court”(17 reviews)
“attached mall”(10 reviews)
Free Wifi
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Sheraton Hamilton Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (732)Write a Review
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271
105
48
33
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All reviewsthe club loungefood courtattached malljackson square mallart galleryconvention centercorner roomfarmers marketcopps coliseumunderground parkingper dayking roomdowntown areafront desk staffearly checkgreat roomupon check
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11 - 15 of 715 reviews
Reviewed 4 December 2017

I could not find a fault with the hotel itself. Large clean rooms. Great courteous service from reception to all staff members. Everything worked !!!! Wanted extra decaf in the room and got it within minutes. Parking was reasonably priced, not the normal $30 plus....More

Thank alexandermayk
Response from Tarique J, Manager at Sheraton Hamilton HotelResponded 21 December 2017

Dear Valued guest, Thank you for those kind words about your recent stay at the Sheraton Hamilton Hotel. Its wonderful to hear that you enjoyed our rooms and staff service. We look forward to welcoming you back on your next visit to the city of...More

Reviewed 24 November 2017

If your going to the First Ontario Concert Hall “the old Hamilton Place” or the First Ontario Place Arena “ the old Copps Coliseum” this is were you are going to want to stay. Restaurants and bars are all within walking distance.More

Thank Warnchev
Response from Tarique J, Manager at Sheraton Hamilton HotelResponded 21 December 2017

Dear Guest, Thank you for sharing your wonderful feedback on your recent stay at the Sheraton Hamilton Hotel. We are very fortunate to have a perfect location situated in the heart of the Hamilton Downtown right across the street to First Ontario Concert Hall, Art...More

Reviewed 19 November 2017

Hotel was beautiful and so was the room. We honestly did not stay at the hotel long enough to enjoy too amenities - but we did use the pool - which the room was very heavy smelling of chlorine ... would have enjoyed it a...More

Thank Laura N
Response from Tarique J, Manager at Sheraton Hamilton HotelResponded 21 December 2017

Dear valued guest, Thank you for those kind words about your recent stay at the Sheraton Hamilton Hotel. I am sad to hear that you did not get to enjoy the stay due to the heavy smell in the room. Please accept our apologies and...More

Reviewed 10 November 2017 via mobile

I’ve been there for 2 nights was supposed to stay 4 nights but was impossible. The corridors smell food like indian food, the carpet very dirty. Front Desk treat you like a stupid. The alarm was activated 2x on the same day in less the...More

Thank Jose M
Reviewed 10 November 2017

had a good night the food was good they were very big help on thing was good and clean beside the hotel there is mall and other bank and good food and the staff were a big help too good hotel for good t

Thank randyhuffman
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$127 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (130)
Room & Suite (107)
Dining (7)
Pool & Beach (6)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Kalalia
24 February 2017|
Answer
Response from Melody Z |
I have been staying here at least monthly for the last year and have not had any issues.
0
Votes
Minipinkbird1
20 February 2017|
AnswerShow all 4 answers
Response from Martinus G | Reviewed this property |
Yes! Check out Joseph's Coiffures in Jackson Square - it's in the mall attached to the hotel. We used them for our wedding, actually! The owner's name is Maria - she's wonderful!
1
Vote
Jen F
27 July 2016|
AnswerShow all 2 answers
Response from Syed G | Property representative |
Hi Jen F, Thanks for reaching out. Yes, there is a 6' 2" height restriction in our parking garage, however we have an arrangement with an open air lot one block from the hotel which can accommodate our guests' larger... More
0
Votes
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123
Room Tips
"Try to snag a corner room!"
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"The higher the quieter"
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"stay away from rooms near the elevator, way too noisy as others have suggested"
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"Double check reservations/ credit card billing. Ask if there are sports groups, kids' tournaments etc..."
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