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Crowne Plaza Hotel Hamilton

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Crowne Plaza Hotel Hamilton
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252 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Reviewed 5 days ago NEWvia mobile

Stayed at this hotel before. Enjoyed first time and again our second stay. Only issue this time was water was being worked on from 9 pm to 2 am so rate was compensated for everyone as a result. We ate in restaurant in morning...breakfast was good as well...not cheapest breakfast ever but reasonable for a hotel restaurant. Coffee was great

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Helpful?
Thank cull7981 .
Management response:

We appreciate you taking the time to share your experience. Your comments, which highlight strengths and areas for improvement, serve as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Mira Popovic General Manager

Toronto, Canada
Reviewed 5 days ago NEWvia mobile

Stayed at the Crowne Plaza in Hamilton for a hockey tournament. The hotel is dated, but clean. The sheets were clean and the beds were comfortable. The hotel also provided FREE covered parking. But, unfortunately the positives don't outweigh the negatives. There isn't many restaurants in the area. The Tim Hortons across the street had a drunk vomit on the...

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Helpful?
Thank V3RSPE10
Management response:

We appreciate all your feedback and will take it under consideration as we continually monitor and improve our guest experience. Thank you for your attention to reviewing our hotel. Sincerely,

A TripAdvisor Member
Level Contributor
18 reviews
8 hotel reviews
6 helpful votes
Reviewed 1 week ago via mobile

Nice place to stay in downtown. Comfy and quiet. Free parking in a covered Front Des parking lot is an added bonus. Weight room and pool are excellent features. Front desk was extremely helpful and checking in and out was a breeze. Considering downtown Hamilton or any big city the room was very quiet with no outside noises.

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Helpful?
Thank A TripAdvisor Member
Management response:

Thank you for your recent stay at the Crowne Plaza Hamilton. We are happy to hear that you enjoyed your stay and that the staff were helpful. We will be sure to pass your comments along to the staff. We hope to see you again in the future.

Reviewed 1 week ago

Crowne Plaza is located right downtown in Hamilton on a one way street. The hotel has all of the amenities of a great hotel (restaurants on premise, big pool and fitness area, convenient covered parking in a public lot connected to the hotel at a reasonable rate, conference facilities, etc). Check-in was quick and easy. Although older, the public spaces...

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Helpful?
Thank BucketListXprt
Management response:

Thank you for your recent stay at the Crowne Plaza Hotel Hamilton. We are happy to hear that the amenities offered were to your liking. We apologize that the cleanliness of the property was not to your satisfaction. We take all comments seriously and will be looking into the issue and will be taking measures to rectify them. We thank...

Corunna, Canada
Reviewed 3 weeks ago

We stayed here to go see a concert that was close by. It was clean and friendly. House keeping helped us out with a few things and couldn't be happier to help us. Wonderful beds and lots of towels and travel size samples to try. I would stay here again in a heart beat!

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Helpful?
Thank ckpaul
Management response:

Thank you for your kind feedback and we appreciate you choosing our hotel while visiting. We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our service pleasant and we look forward to hosting you again. Mira Popovic General Manager

Kitchener, Canada
Reviewed 3 weeks ago via mobile

Check in was quick. Nice room. Wonderful bed, so comfy. Went down to the bar for a drink before going to our niece's birthday gathering. Debbie the bartender was great! She was friendly and funny. Served good drinks. I had a Manhattan and it was delicious ☺.

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Helpful?
Thank angelfan R
Management response:

We appreciate your feed back. We will definitely recognize Debbie for a wonderful service that she providing. Thank you for your comments and we look forward to host you again. Sincerely,

Windsor, Canada
Reviewed 5 weeks ago via mobile

It is currently 2:37am and I am unable to fall asleep as we were put in a room directly beside the busy downtown street. I cannot believe the noise at this hour. Impossible to sleep. No peace and quiet whatsoever. Ugh!!!!

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Helpful?
Thank vanvan86
Management response:

We appreciate all your feedback and will take it under consideration as we continually monitor and improve our guest experience. Thank you for your attention to reviewing our hotel. Sincerely,

Philadelphia, Pennsylvania
Reviewed 16 October 2016

Seven of us stayed here (separate rooms, of course) over a business trip in July. It was the day before the Paul McCartney concert so things were quite busy everywhere in the city. The staff nevertheless took care of us. We were all given rooms on the 7th floor, which also had the Executive Club where breakfast was served, which...

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Helpful?
Thank bhuparjatak
Management response:

Thank you your review. We look forward to your next visit.

Chatham, Canada
Reviewed 16 October 2016

Stayed for one night. King size bed - excellent/small bathroom - ok but ran out of hot water for the shower by 9:30 a.m./ hot breakfast was included in our stay - very good/ parking in next door parking garage only $8.00 a night, excellent/ front lobby staff was excellent and helpful/ location is in the International Village and although...

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Helpful?
Thank FromChathamOntario
Management response:

Thank you for staying with us, and thank you for your feedback.

COTU
Reviewed 26 September 2016

I do agree with others that they have the smallest bathroom ever but the rest of the room was lovely. We were on the third floor and because we have IHG rewards we were given access to the club room. It had a great view of the harbor and continental breakfast in the morning. This hotel is in good walking...

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Helpful?
Thank FredTracie
Management response:

Thank you very much for your feed back. We are looking forward to your next visit.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Crowne Plaza Hotel Hamilton

Address: 150 King St E, Hamilton, Ontario L8N 1B2, Canada (Formerly Ramada)
Region: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range: $139 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Hamilton 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Crowne Plaza Hamilton
Crowne Plaza Hotel Hamilton Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Hamilton staff and other travellers.
2 questions
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Tobermory
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Hamilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the suite with fireplace and Jacuzzi. Awesome!”
 of 5 bubbles ckpaul, 14 Nov 2016 | Read review
“Our room was away from King Street but the back view was only of some office tower. Nothing inspiring...fyi..”
 of 5 bubbles FromChathamOntario, 15 Oct 2016 | Read review
“I guess you need to request a room with a view”
 of 5 bubbles ccr294, 14 Sep 2016 | Read review
“7th floor room gives you access to the lounge club.”
 of 5 bubbles Cancub50, 11 Sep 2016 | Read review
“Rooms at the end of the hall appear to be quieter. There are elevators for travellers with heavy items/luggage.”
 of 5 bubbles JanaToronto, 23 Aug 2016 | Read review
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