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BEST WESTERN PREMIER C Hotel By Carmen's

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684 Reviews from our TripAdvisor Community

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Showing 676: English reviews
sarnai, Canada
Reviewed 16 February 2017

The Best Western Premier in Hamilton is great. Rooms are spacious and very clean. The staff is always friendly and helpful. The food in the restaurant is very good and reasonably priced although the alcohol beverages are on the expensive side.

Review collected in partnership with Best Western
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Helpful?
Thank Rick M
Joe M, General Manager at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for taking the time to share your experience with us Rick M, We are so happy to see that you enjoy your time with us from the property to the staff themselves. We will be sure to pass along your kind dinning experience to the Baci team. We trust you will find the prices of Baci' alcoholic beverages...

Brampton, Canada
Reviewed 14 February 2017

My girlfriend and I stayed in a Platinum suite, we loved the room. Anna and Carlos at the front desk were wonderful. The food at Baci Ristorante was exceptional. Luana, our server was lovely and provided great service. Overall a wonderful stay and we will be back. Thank you to the friendly staff for making our stay so great!

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Thank michaelpir72
Reviewed 12 February 2017 via mobile

Stayed here for 2 nights and it's a beautiful hotel, very clean and friendly people. Restaurant has very good food as well. Definitely will come back to this place again, used the gym and pool which was a very also very nice.

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Thank Joe J
Buffalo, New York
Reviewed 6 February 2017

I hate giving lukewarm reviews when all others are stellar. Three things though: 1. Music on speakers throughout is too loud. Get a room away from elevator and speakers if you want to sleep in. Even used earplugs to no avail. Even stuffed a bath towel under the (large) gap under the door. 2. 11AM checkout time is too early...

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Thank Cross-Culture-Maven
Joe M, General Manager at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for you review Cross-Culture-Maven, We appreciate your feedback and be given the opportunity to address your concerns. We were sorry to see that our corridor music had not been turned down enough during the evening hours. Please note for the future our guest services team is available 24/7 and can make the necessary volume adjustments should they be...

Toronto, Canada
Reviewed 4 February 2017

We stayed here last year for our honeymoon, as the suite was included with the wedding package we booked at their sister location " The Lakeview" The Honeymoon Suite (Platinum Suite on their website) is gorgeous. The layout was well structure in order to maximize the space, and the bath was huge! The bed was comfortable and full of plush...

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Thank Atheris510
Hamilton, Canada
Reviewed 1 February 2017

Arrived and check in was very easy. Staff very friendly. Got to our room and we were impressed. Very spacious, clean, comfortable and inviting. our two children (2 and 4) had space to play without being underfoot. The pool was in great condition, clean and fun. We had my brother and his kids join us for an evening without issue....

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Thank bigshine92
Joe M, General Manager at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you bigshine92 for taking the time to offer your feedback regarding your recent stay at our property. By telling us what you liked about your hotel stay you are helping us continue to deliver a premier experience for you and other guests in the future. On behalf of our restaurant team, I would like to apologize for not exceeding...

Dexter, Michigan
Reviewed 14 January 2017

Stopped on the way to New York. Stayed with my two boys, they really thought is was nice, after a week in a tent. Nice upscale rooms. Very modern and clean. Pool looked nice. cookies on arrival. Unexpectedly nice!

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Thank Joe-Inlet
Joe M, General Manager at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for choosing us as your hotel of choice while on your way to New York Joe-Inlet, We appreciate the recognition of our upscale, modern rooms and our complimentary cookies were a welcomed treat. We hope to be your hosts in the near future. Yours in Hospitality, Sara Graham, Director of Hotel Operations

Muskoka District, Canada
Reviewed 7 January 2017 via mobile

All checked in at Carmen's Hotel it is Marvelous ! Fantastic dinner/breakfast at Baci restaurant. Excellent staff thank you Kyle / Anna and Rod at the front desk and Luana/ Angela and the talented Kitchen stafff. What a Wonderful hotel and dining experience after a long drive. Carmen's Hotel Comfortable . Go to Home away from Home when in Hamilton...

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Thank 482andrew2015
Joe M, General Manager at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for taking the time to share your Premier experience with us and others 482andrew2015, We take being Ontario's 1st Best Western Premier and all that encompasses from service to amenities very seriously and are delighted we delivered from your hotel experience to your dining experience. We look forward to welcoming you back soon. Regards, Sara Graham, Director of...

Toronto, Canada
Reviewed 5 January 2017

Unfortunately they stopped the morning breakfast and it makes it inconvenient as I need to pick up a coffee for my morning drive to my first stop of the day which is a hassle. But the location is great.

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Thank lfrustaglio
Joe M, General Manager at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for your review lfrustaglio, We are happy to see that you find our mountain location great. We would also like to mention that breakfast is offered daily in our onsite Baci Ristorante from 7:00 AM - 11:00 AM as well we provide 24/hr complimentary coffee on our 2nd floor. We look forward to welcoming you back. Regards, Sara...

Oshawa, Canada
Reviewed 3 January 2017

We enjoyed our stay at Carmen's Best Western Premier. Very friendly and helpful staff. Our rooms were clean and comfortable and spacious and appeared to be newly updated. Location was excellent ( just off the exit) with amenities close by. We would recommend this hotel.

Review collected in partnership with Best Western
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Thank Deb I
Joe M, General Manager at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for your review Deb I, It was rewarding to read that our high standards in not only service but cleanliness, provided a perception that we had been recently updated. We are so glad you had the opportunity to stay with us to enjoy the Premier life. We hope we can serve you again soon. Regards, Sara Graham, Director...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Hamilton's first luxury boutique hotel welcomes you! The BEST WESTERN PREMIER C Hotel by Carmen's offers you the modern conveniences of home in a comfortable and classic setting. Your hotel experience will be enhanced as you embrace a touch of Italian culture. All of our rooms and suites are themed after Italian icons and cities including Frank Sinatra, Sophia Loren, Vince Lombardi, Leonardo Da Vinci, and Venice. Custom artwork featuring these personalities and cities define each room. ... more   less 

Additional Information about BEST WESTERN PREMIER C Hotel By Carmen's

Address: 1530 Stone Church Rd E, Hamilton, Ontario L8W 3P9, Canada
Region: Canada > Ontario > Hamilton
Price Range: $144 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PREMIER C Hotel By Carmen's 3*
Number of rooms: 52
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Also Known As:
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PREMIER C Hotel By Carmen's staff and other travellers.
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8 months ago
Brandon, Canada
2 months ago
Niagara Falls, Ontario, Canada
over a year ago

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Questions? Get answers from BEST WESTERN PREMIER C Hotel By Carmen's staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from speakers in the hall.”
 of 5 bubbles Cross-Culture-Maven, 6 Feb 2017 | Read review
“Platinum Suite”
 of 5 bubbles Atheris510, 3 Feb 2017 | Read review
“For spacious room I'd recommend a 2 King bed suite. Not that much more than a regular room and totally worth it for a family of 4.”
 of 5 bubbles bigshine92, 1 Feb 2017 | Read review
“I would suggest to stay as far from the elevators as possible. I would also suggest to try and book a corner suite.”
 of 5 bubbles lfrustaglio, 4 Jan 2017 | Read review
“Large parking.”
 of 5 bubbles YaronE_12, 1 Dec 2016 | Read review
5 of 5