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We spent 3 nights in this hotel. There were 4 of us in a 2 bedroom suite. It was spacious, clean and quiet. The free breakfast was very good offering a large selection of food and beverages. The indoor pool was an added plus for...More
Stayed here as a base to visit people and properties before we move over from the uk and before we had even got through the main doors a housekeeper welcomed us and gave us directions to reception (which is on 1st floor)
Thank Queeniex H
Response from Tina R, General Manager at Staybridge Suites Hamilton - DowntownResponded 1 May 2018
Dear Queeniex H,
Thank you so much for taking the time to send us your wonderful review with regards to your recent stay at Staybridge Suites Hamilton-Downtown. As an IHG General Manager we love to hear such positive feedback. I am sorry we were not...More
This is a very nice hotel with a great breakfast and comfortable rooms. The underground parking is limited and eventhough they have over-flow parking outside, I don't know how comfortable I would be leaving my car outdoors, downtown overnight. The hotel entrance has a very...More
The whole facility was beautiful and so clean - rooms, dining area and all common areas.
Rooms were really great, lots of thoughtful touches. Very quiet - couldn't hear anything in neighbouring rooms or hallway.
Good location close to downtown but, not in the hustle...More
I have never experienced such a pathetic stay in a hotel in the world. Let’s start by the positive points: The complimentary breakfast, the toiletries, and the people at the registration desk and staff serving the breakfast, and the walk in shower and the bathroom....More
Response from Tina R, General Manager at Staybridge Suites Hamilton - DowntownResponded 18 June 2018
Dear Valued Guest,
Thank you for taking time to send us your feedback with regards to your stay at our hotel. Please accept my sincere apologies for the experience you had during your time with us. Trust when I say this has never been the...More