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Holiday Inn Express Hotel & Suites Kingston

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Holiday Inn Express Hotel & Suites Kingston
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450 Reviews from our TripAdvisor Community

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Showing 409: English reviews
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Barhaven , Canada
Reviewed 3 days ago NEW

Second time visiting this particular hotel. Its is great and here is why I am saying this. I travel a lot so have a good sense of where the bar is set. This hotel is new and in great shape. I found it clean and well maintained. The hotel looks like the online photographs, which is not always the case...

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Thank StephenJade
Reviewed 1 week ago via mobile

We stayed at the Holiday Inn as a half way point on our road trip. Check in was great (mind you we were checking in at 10:00pm) the girl at the front desk was very friendly. The hotel was very clean and much nicer then we expected. It was quite modern inside not what I had expected from a holiday...

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Thank Courtney S
Toronto, Canada
Reviewed 1 week ago

From the time of check-in to the time of departure, the staff were always smiling and very helpful. Very prompt service even at 2am, when I called because I forgot to buy toothpaste. The front desk staff also recommended a great place to eat after we had checked out.

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Helpful?
Thank bassoorra
Port Severn
Reviewed 3 weeks ago

We recently stayed here while visiting family and attending a family funeral. We only had a room booked originally for one night but when it turned out that we would be staying longer the staff was most helpful with our new reservation and making it possible for us to stay in the same room. The breakfast was lovely and the...

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Thank auntiemic
Manotick, Canada
Reviewed 4 weeks ago

Stayed on business. Staff were very friendly. King bed was very comfortable. Room was clean and large. Breakfast included was very good. Large selection of items, sausage (pork & turkey), eggs, bagels, yoghurt, cereal, danish, juice coffe, tea, milk,etc. Close to the 401. I would like to thank housekeeping for holding onto my water bottle which I left in the...

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Helpful?
Thank Islandhopper365
Todd D, Front Office Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D Assistant General Manager

Pickering, Canada
Reviewed 4 weeks ago via mobile

My hubby and I got a room at this hotel for the long weekend, just to get away. It was acceptable for the price we paid. The bed (king suite) was big enough for the both of us, considering that we are both 6 feet tall. The bathroom could use a bit of an upgrade, the finishes could use an...

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Helpful?
Thank BunnieMaye
Todd D, Front Office Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you for your comments. We look forward to your next visit. Sincerely, Todd D Assistant General Manager

Windsor, Canada
Reviewed 4 weeks ago

This is a modern very nice property with excellent friendly staff. We have stayed here before and returned. Older smaller properties in the city center are more expensive and have small older cramped rooms. Here you get a nice larger modern room with a nice pool and hot tub and in ten minutes can drive downtown and park if you...

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Helpful?
Thank jfarlam
Todd D, Front Office Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D Assistant General Manager

toronto
Reviewed 9 February 2017

We have stayed at this property multiple times. Great hotel, very clean, but most of all have superb customer service. Leah really went out of their way to make our visit memorable; I truly hope her hard work is recognized within the company. Leah was super helpful and friendly. We will definitely be back.

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1Thank julia016
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D Assistant General Manager

Toronto, Ontario
Reviewed 6 February 2017

Booked the hotel for a night, February 4, 2017. My reservation was made through a perks website that my work deals with and I've never had any trouble before with reservations. The hotel claimed they didn't have my reservation so I had to pay twice, to say I was furious would be an understatement. I was given an accessible room...

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Thank Dyanna83
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Please feel free to contact me at tdelaney@hiexpresskingston.ca so I can provide additional assistance. Todd D Assistant General Manager

Cornwall, Canada
Reviewed 3 February 2017

We stayed overnight for a volleyball tournament. The hotel is conveniently located near restaurants and shopping while the room was clean and relatively quiet. There was some noise from young hockey players but by 10:00 they were dealt with by hotel security....I was actually just about to call down myself! Our breakfast was included, basic but convenient. It is far...

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Helpful?
Thank tiboeuf3
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located minutes from downtown and adjacent to Highway 401, we are steps away from theatre, shopping and dining choices and offer spacious, well-appointed guest rooms and suites. Start each day with our complimentary Express Start breakfast featuring features hot and cold selections. Enjoy our indoor pool, whirlpool and 24-hour fitness room. You'll appreciate the convenience of free WiFi and parking. Planning a meeting? Our Loyalist Meeting room is perfect for groups of up to 50. Visit our website for packages and special offers. Earn IHG Rewards Club Points. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Kingston

Address: 11 Benson Street, Kingston, Ontario K7K 5W2, Canada
Region: Canada > Ontario > Kingston
Price Range: $153 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kingston 2.5*
Number of rooms: 88
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Also Known As:
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Hotel Style:
#4 Family Hotel in Kingston
#6 Business Hotel in Kingston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Kingston staff and other travellers.
3 questions
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Kingston, Canada
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Kingston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to have rooms at the front of the building, better view”
 of 5 bubbles bassoorra, 14 Mar 2017 | Read review
“Check your pillows very carefully!”
 of 5 bubbles 691TonyL, 26 Nov 2016 | Read review
“All rooms I've stayed in are clean and modern.”
 of 5 bubbles silverstang, 6 Nov 2016 | Read review
“Ask for a room at the back and away from the lift if you want quiet”
 of 5 bubbles Nik2212, 25 Oct 2016 | Read review
“Even rooms facing 401 are quiet.”
 of 5 bubbles momsonja, 11 Oct 2016 | Read review
5 of 5