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Holiday Inn Express Hotel & Suites Kingston

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Holiday Inn Express Hotel & Suites Kingston
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446 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Ottawa, Canada
Reviewed 4 March 2014

I visited this hotel in a business trip last summer and I was amazed. Last weekend I went back with my family and to be honest wasn't impressed as the first time. There was condensation on the windows and burn bulb in the washroom :( Still the cleanliness is on the same level wish is perfect. the breakfast was perfect...

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Thank Pharos101
London, Canada
Reviewed 16 February 2014

I am a business traveler. I am platinum in a number of different reward systems. 200-250 nights a year in hotels. This hotel is nice and in a convenient location. Staff are quick and no muss no fuss for weary road warriors. Everything you need, no annoyances. Not my favorite, but a very good, solid place to stay. The only...

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Thank jack b
Middlesex, UK
Reviewed 3 February 2014

We booked a 2-night stay in a king-bedded room via Ebookers, to visit the 1,000-islands on our trip down to Toronto. Holiday Inn Express and Suites was very easy to find just off the motorway. Check-in was easy, friendly and quick. We were allocated room 403 on 3rd floor (America/U.S. do not have ground floors). The room was a good...

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1Thank EmmaDurnford
Brian K, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you for taking the time to write a review, we appreciate your comments and look forward to having you stay with us again.

Ontario
Reviewed 3 February 2014

Although the hotel is quite nice, I was given a room on the first floor that was wheelchair accessible, which I don't need. Because it was on the first floor, you hear the constant stream of people leaving the hotel through the side door to the parking lot. As well, the shower had no tub (for the ease of wheelchair...

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1Thank Wewillgofar
Brian K, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you for your comments, I am glad you found the room comfortable but it is unfortunate to hear about the issues with the shower. If you would like to contact me directly I will be glad to talk about this issue to find a resolution.

Almere, The Netherlands
Reviewed 28 January 2014

We stayed two nights at the Holiday Inn Express Hotel & Suites in Kingston, during our round trip through Canada and USA with our two sons. Driving from Ottawa to Toronto we decided to take a break in Kingston to visit Fort Henry. We went off the 401 freeway and we had a good feeling about the Holiday Inn Express...

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Thank tRAVellerOfTheW0rld
Brian K, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you for your kind words. I am please to hear the staff met your expectations and that your stay was so enjoyable.

london
Reviewed 24 January 2014

This hotel was a great choice, the lobby and room are clean and attractive. The breakfast bar was very good, with lots of choices, and for me, an acceptance no carb breakfast. The staff was friendly and helpful. I would stay here again.

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Thank mools
Brian K, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

We appreciate your feedback and are glad you enjoyed the room and the breakfast buffet.

Canada
Reviewed 23 January 2014

Really impressed with this hotel! Clean, modern rooms, comfortable bed, great hot breakfast with many choices, wonderful pool that my toddler enjoyed, and fantastic customer service!! We were also quite impressed that it was close by to many other stores/restaurants, such as Tim Hortons, Shoppers Drug Mart, McDonalds, Shell gas station, etc. Overall, extremely impressed with this hotel, and would...

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Thank Michie_B
Brian K, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you for the wonderful review. I am glad you found the location of the hotel and the surround area so convenient. We look forward to having you come back and stay with us again.

Toronto, Canada
Reviewed 22 January 2014

I stayed at this property for business. It was clean and modern. The free breakfast met expectations. The hotel is conveniently located just off the highway. WIFI worked well. No complaints.Check-in and check-out were quick and easy.

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Thank J N
London, Canada
Reviewed 14 January 2014

This is a very convenient hotel just off Highway 401. There are many eateries within walking distance. The hotel is clean and modern and the room is a decent size with a lovely bathroom, lots of towels and Bath and Body Works toiletries. The TV wasn't the best and we were disappointed that the pool/hot tub weren't available (especially since...

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Thank NadiaRx57
Alexandria
Reviewed 13 January 2014

This hotel is awful for sports teams!! First of all, instead of putting the entire team on the same floor so that our 10 year old kids wouldn't disturb other guests (something other hotels have figured out long ago!!!), they put us on 3 different floors!! Our kids tried to play mini sticks at one end of the hall at...

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Thank AlexandriaDan
Brian K, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you for your comments. We at the hotel strive to ensure all guest have a quiet and restful stay. To enable this we make policies and decisions as to best accommodate all guests in the hotel not one specific group. While I can appreciate the children like to play mini stick hockey in hallways it creates noise and has...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located minutes from downtown and adjacent to Highway 401, we are steps away from theatre, shopping and dining choices and offer spacious, well-appointed guest rooms and suites. Start each day with our complimentary Express Start breakfast featuring features hot and cold selections. Enjoy our indoor pool, whirlpool and 24-hour fitness room. You'll appreciate the convenience of free WiFi and parking. Planning a meeting? Our Loyalist Meeting room is perfect for groups of up to 50. Visit our website for packages and special offers. Earn IHG Rewards Club Points. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Kingston

Address: 11 Benson Street, Kingston, Ontario K7K 5W2, Canada
Region: Canada > Ontario > Kingston
Price Range: $143 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kingston 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Hotel Style:
#4 Family Hotel in Kingston
#6 Business Hotel in Kingston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Kingston staff and other travellers.
3 questions
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Kingston, Canada
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Kingston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your pillows very carefully!”
 of 5 bubbles 691TonyL, 26 Nov 2016 | Read review
“All rooms I've stayed in are clean and modern.”
 of 5 bubbles silverstang, 6 Nov 2016 | Read review
“Ask for a room at the back and away from the lift if you want quiet”
 of 5 bubbles Nik2212, 25 Oct 2016 | Read review
“Even rooms facing 401 are quiet.”
 of 5 bubbles momsonja, 11 Oct 2016 | Read review
“All rooms are very quiet the only noise we heard was a distant freight train in the night when they blew the whistle.”
 of 5 bubbles stucalinz56, 29 Sep 2016 | Read review
5 of 5