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Four Points by Sheraton London

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#10 of 41 Hotels in London
Certificate of Excellence
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Four Points by Sheraton London
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415 Reviews from our TripAdvisor Community

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Showing 409: English reviews
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London, Canada
Reviewed 1 week ago

I recently organized our annual manager's conference at the Four Points in London in February, 2017. This was a full 2 day event, including classroom sessions, a gala dinner and about 60 overnight rooms. The staff were amazing to work with from all aspects. They helped make our event a huge success, accommodated any last minute changes we had and...

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Thank sportzchik16
Sarnia, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 2 August 2016 via mobile

We just came back from Four Points and we had an excellent stay. Pre paid 2 one bedroom suites with a breakfast package on Expedia and checking in was a breeze with Laura. The lobby was a little loud because they had a wedding upstairs but that was ok. I had to ask for my breakfast vouchers, it wasn't automatically...

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1Thank Tiffany A
About Hotel's Favourite Review
Jessica A, Front Office Manager at Four Points by Sheraton London, responded to this review

Dear Tiffany A, Thank you for your wonderful review! we are so glad to hear you enjoyed your stay and cant wait to welcome you and your family back to the Four Points London! Jessica A. Director of Front Desk Operations and Revenue Management T 519 681 0600 ext. 8203 F 519 681 8222  Four Points by Sheraton London Ontario...

Nashville, Tennessee
Reviewed 2 weeks ago

Carl Williams the maintenance man took care of a couple of issues for me very impressive young man. House keeping always had my room top notch everyday. Front desk and bar service took care of everything I asked for.

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Thank gpear79272
Reviewed 2 weeks ago via mobile

Came to London to support a family member during a surgical procedure. The atmosphere is amazing in this hotel and the staff go above and beyond for you. They always have smiles on their faces and make you feel comfortable during your stay. I would hugely recommend this hotel to anyone I know that are travelling to London.

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Thank Samantha F
Dubai, United Arab Emirates
Reviewed 2 weeks ago

Room newly renovated but the room floor was cold as the heater was not efficient. Also, TV remote was old and not working. Gym was decent and usable, pool was good. Staff tried to help me and offered to change the room. Internet was unstable. Excellent location close to the 401 and across the street from the White Oaks Mall...

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Thank Riad A
Jessica A, Front Office Manager at Four Points by Sheraton London, responded to this review

Thank you for taking the time to complete the TripAdvisor review in regards to your recent stay at the Four Points by Sheraton London. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for maintenance issues. We have shared...

Hanover, Canada
Reviewed 4 weeks ago

Stayed here as recommended for a trade show in town. Although a distance from the show, it was more reasonably priced and offered free parking for our larger vehicle; a problem for downtown hotels. Used fitness room, and lobby bar, both good facilities. Front desk was great also. Wifi was good, in-room safe. Close to many dining and shopping options....

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Helpful?
Thank 101_TravelMom
Jessica A, Front Office Manager at Four Points by Sheraton London, responded to this review

Dear 101_travelmom Thank you for taking the time to leave us a review. We love it when a guest spends enough time to utilize our facilities and glad to hear they were enjoyable. We hope to see you again soon. Jessica A Director of Operations and Revenue Manager T 519 681 0600 ext. 8203 F 519 681 8222  Four Points...

Chatham, Canada
Reviewed 15 February 2017

We stayed here as just a night away together got a room last minute had noticed the price was a bit cheaper to book online through hotels.com and when I brought that up at the front desk it was no problem for them to honor that price. We had a room on the second floor with a king bed. room...

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1Thank Ash17B
Jessica A, Front Office Manager at Four Points by Sheraton London, responded to this review

Dear Ash17B So glad to hear you had a great night away and thank you for your review. We look forward to welcoming you back! Jessica A. Director of Operations and Revenue Manager T 519 681 0600 ext. 8203 F 519 681 8222  Four Points by Sheraton London Ontario 1150 Wellington Road South, London, Ontario N6E 1M3, Canada

Reviewed 14 February 2017 via mobile

We have spent 10days on vacation at the Four Points Sheraton and couldn't find one negative point to reflect in rating. On arriving at the hotel on first day the reception staff made us feel so welcomed and that hospitality continued throughout the duration of our stay - Laura, Madison, Henry & Ahmed covered most of the shifts and they...

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1Thank Norma M
Jessica A, Front Office Manager at Four Points by Sheraton London, responded to this review

Dear Norma M Thank you for your review and naming us the best hotel in London, we like to think we are too. Its an honor for our team members when they are specifically remembered by name for their outstanding service and we will be sure to share this feedback with them. We hope you are able to travel to...

Chatham, Canada
Reviewed 14 February 2017

Stayed here overnight while attending a conference - the hotel is easy to locate with lots of parking close to the doors around the hotel. Sure beats dragging all our stuff through a front lobby! Staff are friendly from the serving staff at the conference, the front desk and the people you meet in the hallway. The hotel is beautiful...

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Thank eaglezwingz1
Jessica A, Front Office Manager at Four Points by Sheraton London, responded to this review

Dear eaglezwingz1 Thank you for taking the time to review us. We are delighted to hear you had a great stay. So good to hear you were able to relax while attending the conference. We hope to welcome you back again. Jessica A Director of Operations and Revenue Manager T 519 681 0600 ext. 8203 F 519 681 8222  Four...

Aruba
Reviewed 27 January 2017 via mobile

I rather enjoyed by one night stay at the Sheraton. I was with 3 other people and the service was good. The pool and workout rooms were well equipped and were overall good. Right in London there are many venues very close by which was also nice (restaurants,movies)

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Thank Owlcritic
Jessica A, Guest Relations Manager at Four Points by Sheraton London, responded to this review

Dear Owlcritic, Thank you for taking the time to share your experience with us. We are happy to hear we were able to provide you with comfortable accommodations and you were able to enjoy our pool and fitness centre during your stay.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Vic's on Wellington
Vic's on Wellington
Cuisines: American, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton London, Ontario. Minutes away from downtown and directly across from White Oaks Mall. We have 181 eclectically appointed rooms and suites. Onsite, we have over 18,000 square feet of Meeting and Conference space. We also have a recenly renovated large swimming pool and a signature restaurnt - Vic's on Wellington, Bentley's Lounge and Starbucks on-site. ... more   less 

Additional Information about Four Points by Sheraton London

Address: 1150 Wellington Rd, London, Ontario N6E 1M3, Canada
Region: Canada > Ontario > London
Price Range: $126 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton London 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
4 Points By Sheraton London
Four Points By Sheraton London Hotel London
Sheraton London
Four Points London
London Sheraton
London Four Points
Four Points By Sheraton London Ontario
Hotel Style:
#8 Business Hotel in London
#11 Romantic Hotel in London
#12 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton London staff and other travellers.
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Questions? Get answers from Four Points by Sheraton London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose upper floor rooms.”
 of 5 bubbles 611riada, 6 Mar 2017 | Read review
“Staff goes above and beyond - every time!”
 of 5 bubbles ngabriele2017, 14 Jan 2017 | Read review
“There is All You Can Eat Sushi and a mall next door.”
 of 5 bubbles brandony55, 4 Jan 2017 | Read review
“Conference rooms are spacious.”
 of 5 bubbles ShirleyL694, 4 Oct 2016 | Read review
“Upgrade to a suite. It's not too much and it's so worth it!”
 of 5 bubbles LA_T2012, 21 Sep 2016 | Read review
5 of 5