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Holiday Inn Express & Suites London Downtown

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Traveller (54)
Room & Suite (45)
Dining (5)
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Overview
  • Excellent27%
  • Very good41%
  • Average22%
  • Poor4%
  • Terrible6%
Travellers talk about
“turkey sausage”(4 reviews)
“morrissey house”(4 reviews)
“yogurt”(17 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
2 Star Hotel
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Additional information
Offers from Holiday Inn Express & Suites London Downtown
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (322)
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Traveller rating
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83
117
72
16
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Show reviews that mention
All reviewsturkey sausagemorrissey houseyogurtdundas streetunderground parkingcomplimentary breakfastfront desk staffbudweiser gardensbed was comfortablecheck in was quickwould stay againbar fridgeearly checkan upgradeone night stayking suitehockey tournament
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81 - 85 of 308 reviews
Reviewed 6 June 2016

This hotel is at a good location. The room was clean. Check-in and check-out were quick and easy. Parking was reasonably priced. The complimentary hot breakfast was very good. Overall this hotel is great valueMore

Thank ChristinaMarie1020
Response from BrittanyEF, General Manager at Holiday Inn Express & Suites London DowntownResponded 19 June 2016

ChristinaMarie1020, Thank you for taking the time to review the Holiday Inn Express London Downtown. We are elated that you enjoyed all aspects of your stay. Comments from our valued guests such as yourself, is what we strive for on a daily basis. We hope...More

Reviewed 3 June 2016

We went into our weekend here in high hopes. As a Holiday Inn rewards member we have always enjoyed staying in their hotels... until this one. The day began alright until dinner came around and on our way down to the lobby in the elevator...More

1  Thank madimercante
Response from BrittanyEF, General Manager at Holiday Inn Express & Suites London DowntownResponded 8 June 2016

madimercante, Thank you for your candid review and for being a loyal member of IHG. We are truly disappointed to hear about the issue that occurred during your stay with us. I can personally assure you that when the Guest Service Agents were made aware...More

Reviewed 3 June 2016

We stayed May 28/2016. We were given a room on the 8th floor. We entered the room and could immediately see the carpet was filthy. TV reception was poor. You would watch TV for approx. 5 min and then lose reception. It would come back...More

Thank Rick_Denise
Response from BrittanyEF, General Manager at Holiday Inn Express & Suites London DowntownResponded 8 June 2016

Rick_Denise, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We are truly sorry about any inconveniences that you faced regarding the elevator and having to use the stairs during your stay with us. The alarm system on...More

Reviewed 31 May 2016

This hotel was at a good location at a decent price. The room was excellent and the complimentary hot breakfast was very good. Check-in and check-out were very efficient. Parking was reasonably priced.

Thank TwigDi
Response from BrittanyEF, General Manager at Holiday Inn Express & Suites London DowntownResponded 1 June 2016

TwigDi, Thank you for taking the time to review the Holiday Inn Express London Downtown. We are elated that you enjoyed all aspects of your stay and we can’t wait until your next stay with us! Best Regards, Brittany F Assistant General Manager

Reviewed 30 May 2016

Best breakfast ever included - eggs, bacon, sausage both pork and turkey, cereal, muffins, bagels and on and on. Friendly staff, great location right downtown near lots of restaurants and bars. Big clean room with fridge and microwave.More

Thank 154920Catherine
Response from BrittanyEF, General Manager at Holiday Inn Express & Suites London DowntownResponded 1 June 2016

154920Catherine, Thank you for your review of the Holiday Inn Express London Downtown. We are thrilled that you enjoyed our complimentary hot breakfast, staff and location. A Guest experience like yours is what we strive for everyday and we look forward to hosting you again....More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$99 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (45)
Dining (5)
Questions & Answers
Ask a question
Pat B
25 October 2017|
AnswerShow all 2 answers
Response from HIEXSales | Property representative |
Hi Pat, Unfortunately we do not have room service.
0
Votes
Rimma S
21 April 2016|
AnswerShow all 2 answers
Response from Brittany F | Property representative |
Thank you for your inquiry. We do not have a pool onsite but we offer complimentary YMCA passes that is a 2 minute walk from the hotel. They offer two pools and a hot tub. Hope to see you in the near future.
0
Votes
Room Tips
"Avoid hockey tournament weekends -- or ask for a higher floor room"
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"Though we faced a main road, Dundas St, the room was still quiet."
Read review
"Front side rooms may be more appealing"
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"Back of hotel better"
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