We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 41 hotels in London

Residence Inn London Downtown

335 reviews
Save
Traveller (44)
Room & Suite (32)
Dining (2)
Overview
  • Excellent50%
  • Very good33%
  • Average8%
  • Poor5%
  • Terrible4%
Travellers talk about
“full kitchen”(30 reviews)
“living room”(26 reviews)
“front desk”(47 reviews)
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3.0 Star Hotel
All hotel details
Offers from Residence Inn London Downtown
Special Offer: Book Now & Earn More
Hotel packages
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null}
Reviews (335)Write a Review
Filter reviews
328 results
Traveller rating
160
107
28
18
15
Traveller type
Time of year
LanguageEnglish
More languages
160
107
28
18
15
Show reviews that mention
All reviewsfull kitchenliving roomfront deskunderground parkingone bedroom apartmentabove groundlondon downtownkitchen staffhome away from homegreat staybudweiser gardenshockey tournamentnice roomsking bedan upgradecomplimentary breakfastfresh fruit
FilterEnglish
Updating list...
1 - 5 of 328 reviews
Reviewed 3 days ago via mobile

I booked a block of rooms for my hockey team in August for a Jan stay. 14 rooms. A week prior they sent me an email stating they had overbooked and cancelled our room. No call. No explanation. Left us hanging. They then tried to...More

Thank katie R
Response from RIL2011, Director of Sales at Residence Inn London DowntownResponded 2 days ago

Dear Katie R, I want to sincerely apologize to you and your team for any inconvenience we have caused you and your team members. I will reach out to you as soon as I can today.

Reviewed 1 week ago

My wife is in a business trip and I am in my country (Costa Rica) and today is her birthday. I called the Residence Inn London Downtown and asked for a special request for her. They bought for me some flowers, helium balloons and chocolates...More

Thank Alberto C
Reviewed 3 weeks ago via mobile

I am a Marriott Platinum Elite member, other than the in room air conditioner fan (a bit louder compared to newer hotels) and tight clearance (1.87m) and turnaround at underground parking entrance I have no other complaint. Price is at average in London ON, room...More

1  Thank bv2cq
Reviewed 4 weeks ago

I arrived at this hotel after a long travel day and immediately was very unimpressed. I pulled back the covers to climb in bed and to my surprise when I woke and daylight was shining I found I slept in a bed with both urine...More

Thank Anthony G
Response from RIL2011, Director of Sales at Residence Inn London DowntownResponded 4 weeks ago

Dear Anthony G, I want to thank you for giving us this valuable feedback, we take great pride in providing our guests a safe and clean environment during each stay. Clearly we have let you down this past week. We will take this opportunity to...More

Reviewed 13 November 2017

This Residence Inn was more than adequate for a one night stay with teen agers. The suite had two bedrooms and a pull out which was perfect for two adults and 3 teens. The breakfast was decent and the teen agers were able to fill...More

Thank Neil P
Response from RIL2011, Director of Sales at Residence Inn London DowntownResponded 16 November 2017

Dear Neil P, Thank you so much for taking the time to give us your feedback during your last stay. I will share with our management team your review. You are absolutely right about our location being near Western University, we often have parents visiting...More

View more reviews
PreviousNext
12345666
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$113 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in London
#9 Business Hotel in London
#12 Romantic Hotel in London
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in London
#9 Business Hotel in London
#12 Romantic Hotel in London
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (44)
Room & Suite (32)
Dining (2)
Hotel & Grounds (28)
Bathroom (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
asain69
27 June 2017|
Answer
Response from RIL2011 | Property representative |
Good day Asain69, we are about a 15 minute drive to East Park.
1
Vote
asain69
15 June 2017|
Answer
Response from RIL2011 | Property representative |
We are about a five minute drive to the Western Fair District.
0
Votes
Room Tips
"Ask for a clean room!!"
Read review
"Apparently you have to reserve a room with a proper bathtub."
Read review
"As with most hotels I think higher means quieter..."
Read review
"All rooms seem good. Elevators are quick and at center of complex ."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite