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Residence Inn London Downtown

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Traveller (44)
Room & Suite (35)
Dining (2)
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Overview
  • Excellent49%
  • Very good33%
  • Average8%
  • Poor5%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (354)
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169
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All reviewsfull kitchentwo bedroom suiteunderground parkingabove groundkitchen staffhome away from homehockey tournamentfront desk staffsofa bedcomplimentary breakfastbagelsthe breakfast areadefinitely stay here againbeds were comfortableymcasuvri
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11 - 15 of 347 reviews
Reviewed 5 April 2018

We were very pleased with the suite, service staff were friendly and seemed to like working there, and breakfast was high quality. We stayed 2 nights and enjoyed the extra space after a road trip of cramming inside a truck. The kitchen, bath, all rooms...More

Thank Glenview_mom
Response from almcn199, General Manager at Residence Inn London DowntownResponded 6 April 2018

Dear Glenview_mom Thank you for choosing our Residence Inn London Downtown. We appreciate that you have many choices and your feedback is appreciated. As a team we do strive to provide a positive stay experience and we are glad to know the team had an...More

Reviewed 4 April 2018

We had stayed at this hotel following attending a concert. They held out room for us since we were getting in late. They had a handicap accessible room for us and upgraded us to a suite. The beds were comfortable. The kitchen was great! I...More

Thank wheelswillroll
Response from almcn199, General Manager at Residence Inn London DowntownResponded 6 April 2018

Dear Wheelswillroll, Thank you so much for sharing your stay experience. We do meet as a team every morning to share our success's and opportunities. It will be my pleasure to share your story. Thank you once again and I do hope you we will...More

Reviewed 29 March 2018 via mobile

We stay here every year, never had a complaint or a problem with any of the rooms, all the staff are brilliant and can't do enough for you, looking forward to July when we are there again, stayed in most of the hotels in London...More

Thank Craig S
Reviewed 19 March 2018 via mobile

We came here over St Patricks day to go see a show. When we arrived, we were told that our room had been upgraded to a two bedroom suite. We accepted the upgrade only to find out that someone had been smoking in the room....More

1  Thank Jonathan B
Response from RIL2011, Front Office Manager at Residence Inn London DowntownResponded 21 March 2018

Hi Jonathan B I am sorry to hear that your room was not up to our standards. If you could contact me at your convenience I will look into the situation immediately and get back to you with a resolution thanks Maurice Plommer 5194337222 ril@marriottresidenceinnlondon.com

Reviewed 5 March 2018

Only stayed one night but the room was huge, super clean and the bed was really comfortable. Complimentary breakfast had hot options bacon/eggs/hashbrowns/waffles and lots of it. Staff was charming, good location.

Thank Christine M
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$121 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in London
#9 Business Hotel in London
#12 Romantic Hotel in London
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in London
#9 Business Hotel in London
#12 Romantic Hotel in London
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (44)
Room & Suite (35)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
lmmbs
12 June 2018|
AnswerShow all 2 answers
Response from RI383colborne | Property representative |
Good Morning, Sorry, we do not have a pool on site, but do have free passes to the 2 pools located in the YMCA located just behind the hotel.
0
Votes
asain69
27 June 2017|
Answer
Response from RIL2011 | Property representative |
Good day Asain69, we are about a 15 minute drive to East Park.
1
Vote
Room Tips
"Don't stay here. There are lots of other hotels nearby that are much nicer and staff is much nicer."
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"Stay at another hotel"
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"We had a view off the 7th floor."
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"So comfortable and very accessible!"
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