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We stayed with friends and family since this location is closed to downtown and we go to the sunfest every year and this is the first time in this hotel. the rooms are spacious however all related to food is completely disastrous, dirty plates and...More
Thank Juan R
Response from RIL2011, Front Office Manager at Residence Inn London DowntownResponded 29 July 2016
Dear Juan R,
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn London Downtown.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short...More
Stayed here for a little getaway. The front desk clerk was so friendly and kind. Our room was great. Did not realize it came with a full kitchen! Had I known I would not have wasted the money we did going out to dinner. Great...More
We stayed from July 14-18 with our 2 children. The suite was extremely spacious and well-equipped, resembling a one bedroom apartment. Extremely clean and tidy, with housekeeping staff being extremely accommodating if we were sleeping late. The daily complimentary breakfast was well appointed with a...More
My partner and I stayed here recently just for a one night getaway.
The hotel is in easy walking distance of the restaurants and bars on Richmond Street, easy to cut through Victoria Park.
The room was huge and nice and clean, hotel staff all...More
I recently stayed at this Residence Inn and checked out on Sunday, June 5
th, on a very upsetting note due to the treatment by Account Manager.
I relayed to him my disappointment with the quality and lack of services I
expected from a Marriott...More
Thank Janice D
Response from RIL2011, Director of Sales at Residence Inn London DowntownResponded 29 June 2016
Dear Janice D,
I am sorry to hear that we did not exceed your expectations during your last stay. I understand that our Management Team had already been in touch with you and our Brand Marriott. Our goal is to meet all of our guests...More