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Best Western London Airport Inn & Suites

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#12 of 41 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Best Western London Airport Inn & Suites
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117 Reviews from our TripAdvisor Community

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Showing 116: English reviews
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Barrie
Reviewed 2 days ago NEW

Excellent Hotel Newly renovated with clean well appointed rooms and comfortable beds. Breakfast was great with excellent choices and a well lit breakfast area. Hotel is on a busy street but noise factor is very low. I would give this hotel a 10+ rating.

Review collected in partnership with Best Western
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1Thank WALTPBarrie
Reviewed 5 days ago NEWvia mobile

Stayed for family day with my children and had wonderful stay. Great new salt wAter pool and lovely accommodations. Highly recommend the hotel for families and travellers alike. Great free breakfast as well

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1Thank Jim S
George T, General Manager at Best Western London Airport Inn & Suites, responded to this review

Great to hear that you and the family enjoyed your recent stay with us. We truly appreciate the feedback and look forward to welcoming you back to our Hotel on your next visit to London.

Brampton, Canada
Reviewed 6 days ago NEW

I stayed here on the weekend along with my family members.we reserved two rooms..It was a memorable one and everything went on our way..The rooms were clean and comfortable..I had requested for a adjoining rooms and was well taken care on check in..I was given two rooms on the second level and i was not all concerned about the view...

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1Thank Math7523
George T, General Manager at Best Western London Airport Inn & Suites, responded to this review

Thank you for taking the time to give us your feedback on your recent stay with us. We will share your comments with our associates who certainly appreciate this. Please let one of our Guest Services associates know the next time, as we can definitely increase the temperature of the water in our salt water pool. We look forward to...

Stratford, Prince Edward Island, Canada
Reviewed 1 week ago via mobile

I stayed at this hotel multiple times throughout Aug-Nov. It is very close to the airport and is very convenient. The service I received especially from the gentlemen who works overnight was above and beyond, he would remember little details and be able to recall them for when I returned providing personalized service. The hotel is renovated and feels like...

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1Thank Kim B
George T, General Manager at Best Western London Airport Inn & Suites, responded to this review

Thank you for taking the time to review us. We truly appreciate the feedback regarding all the times you have stayed with us and will certainly share this with our associates. We thank you for making our Hotel your preferred choice of accomodations in London and look forward to welcoming you back again soon.

Oakville, Canada
Reviewed 1 week ago

Was pleasantly surprised with how nice the hotel is. Free breakfast was included, and for free it was okay - day 2 we went out for breakfast. What I loved most about this hotel (having stayed at many hotels for hockey tournaments) is how well the hotel security managed the noise control in the hotel. Quiet hours are enforced. For...

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1Thank Queen_0f_Oakville
George T, General Manager at Best Western London Airport Inn & Suites, responded to this review

Thank you for taking the time to review us. We appreciate the feedback as we try our best to ensure that all sports teams have an enjoyable stay at our Hotel. We look forward to welcoming you back on your next visit to London.

Sidney, Canada
Reviewed 2 weeks ago

Air Canada comped the night as our flight was cancelled due to fog. Arrived tired and anxious after waiting at the airport for over 5 hrs and two cancelled flights. Front desk was very welcoming and friendly, room was clean, comfortable and newly renovated. Didn't have time to use the pool or have the breakfast, but would recommend this property...

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Thank haybri2016
George T, General Manager at Best Western London Airport Inn & Suites, responded to this review

Hello Haybri2016, Thank you for your feedback and we are glad you made us your preferred choice of accommodations given the unusual circumstances that brought you to London. We look forward to welcoming you back to our Hotel on your next visit, and hopefully you can get some time to relax in our new indoor salt water pool and enjoy...

Reviewed 5 weeks ago via mobile

This was my third stay at this hotel. The staff has always been friendly, the rooms supremely clean, and the property comfortable and modern. What drives my review is the above and beyond customer service that I received. I traveled to London to visit friends. When I was returning to the hotel I left my cell phone in a taxi....

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2Thank Travis K
George T, General Manager at Best Western London Airport Inn & Suites, responded to this review

Thank you for taking the time to give us your feedback on your recent stay with us. We are so glad that Dan was able to help recover your cell phone. We have passed on your message to him as well as shared your feedback with the rest of our associates. We look forward to welcoming you back to our...

canada
Reviewed 9 January 2017

This hotel honestly had the cleanest hotel rooms I have ever stayed in, Sparkly and spotless bathrooms--no dirt or dust even in the bathroom fan vent! I thanked 4 of the housekeeping staff that I saw making up the rooms personally for such a great job. My Mom who stayed there as well even wanted to know their secret for...

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1Thank hopingtogetthere
George T, General Manager at Best Western London Airport Inn & Suites, responded to this review

Thank you so much for your excellent feedback. We truly apprecaite you taking the time to tell us about your recent stay with us. We value all our associates who work hard to ensure that every guest has had a great stay. We will certainly share your thoughts with them as they take great pride in their work. Thank you...

Reviewed 27 December 2016

First impression was good for a Best Westen with the newer renovations. First staff member asked for all the usual ID, payment, license plate and credit card. The room was pre booked and I had a family member come in the previous day to pay via debit and verify everything. But I was told I had to get my credit...

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Thank Justin M
Management response:

Dear Justin M Thank you for taking the time to give us your feedback regarding your recent stay with us. When caring guests let us know that we have fallen short of expectations, we know we have to try harder. We regret the way you felt about our associates as they were following protocol by asking for a method of...

Grand Bend, Canada
Reviewed 24 December 2016

We had a great sleep and excellent breakfast, We met Toni at the breakfast buffet. a very freinly and hellpful. W e also met the manager or owner George who asked if everything was fine, We did have a bit of a mix up re expedia but wwas straightened out.

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2Thank allenbnb
George T, General Manager at Best Western London Airport Inn & Suites, responded to this review

Thank you for taking the time to give us your feedback. We look forward to welcoming you back to our Hotel on your next visit to London.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN London Airport Inn & Suites. Our hotel is conveniently located at Dundas Street and Veterans Memorial Parkway in the Argyle Mall retail district. Just a few minutes north of Highway 401, we are the only hotel located near the London International Airport. A complimentary shuttle service is provided between the hotel and the airport between the hours of 4am and 11:30pm daily based on availability. The hotel's 99 rooms and suites each offer spacious contemporary design and luxurious comfort. The rooms and suites provide guests with a 42-inch flat screen TV, mini-fridge, microwave, Keurig(R) coffee maker and free Wi-Fi access. Choose from rooms with either 2 queen beds or 1 king bed and a double sofabed. A complimentary full hot breakfast and free parking is included. Relax in our indoor salt water pool or keep up with your fitness routine in our state of the art fitness center overlooking the pool. The hotel also provides a guest laundry, same day dry cleaning service, business center and sundry shop. For your next meeting, conference or special occasion, the hotel has four meeting rooms that can accommodate from 10 to 60 people. Our staff is here to assist in planning and organizing all of the details to ensure a successful event. The BEST WESTERN London Airport Inn & Suites is located a short distance from the Western Fair District Sports Centre and Agriplex, the Budweiser(R) Gardens entertainment center and home of the London Knights OHL team and London Lightening Basketball, Aeolian Hall and Centennial Hall concert halls, Purple Hill Country Music Hall and Slo-Pitch City. Next time you are travelling to London, our friendly and helpful staff is here to provide a warm welcome and memorable stay. We look forward to your visit. ... more   less 

Additional Information about Best Western London Airport Inn & Suites

Address: 2230 Dundas St, London, Ontario N5V 1R5, Canada (Formerly London Airport Inn & Suites)
Region: Canada > Ontario > London
Price Range: $122 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western London Airport Inn & Suites 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Airport Inn And Suites
Best Western London Airport Inn & Suites Ontario
Hotel Style:
#1 Green Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Best Western London Airport Inn & Suites staff and other travellers.
6 questions
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Questions? Get answers from Best Western London Airport Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor is great no need to go upstairs with luggage .”
 of 5 bubbles hopingtogetthere, 9 Jan 2017 | Read review
“Ask for a room away from dogs, and stairs, or amenities, maybe just don't.”
 of 5 bubbles I5702HXjustinm, 26 Dec 2016 | Read review
“Far enough from the airport to not hear the planes.”
 of 5 bubbles CathyD617, 17 Dec 2016 | Read review
“2nd or third floor”
 of 5 bubbles mickeyo624, 13 Dec 2016 | Read review
“Room in a quiet area”
 of 5 bubbles Thirdtimeincuba, 6 Oct 2016 | Read review
5 of 5