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Holiday Inn Mississauga Toronto West

04/06/2017 05/06/2017
1 room 2 adults 0 children
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123 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Mississauga Toronto West
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Showing 118: English reviews
Toronto, Canada
Reviewed 5 November 2014

I have the great experience today with the IHG Rewards Club Customer Care. I made hotel booking for a week at the Holiday Inn Mississauga Toronto West, with them using an option to pay partly by points and partly by cash. When making the booking I did not realize that even though it was a fully cancellable booking, the refund...

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Helpful?
Thank natster99
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about your experience with IHG, we value your comments. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. I look forward to welcoming you back to our establishment. Sincerely, Sarfraz Khan...

United Kingdom
Reviewed 12 October 2014 via mobile

This hotel like so many in Canada desperately needs updating. It looks sooo old. The Restaurant closes from Thurs-Sun so don't expect to eat, only awful light meals in a box are available from the bar which if your lucky may be attended, I waited for 15 mins to be served and I actually walked behind into the kitchen to...

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Helpful?
Thank GlobalSum
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for taking the time to write us a review regarding your recent stay. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay - specifically with the noise and the smoke smell. Rest assured that these issues will be looked into. The feedback we receive from our valued guests,...

Royal Oak, Michigan
Reviewed 5 September 2014

There are signs all over the hotel stating that if guests can't rate the hotel a "10" then they are not doing their job. Well guess, what? They didn't do their job. There were many things wrong during our stay at this hotel, but I will highlight the major ones I think are worth mentioning: 1. When checking in, it...

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Helpful?
2Thank ty6rrl
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your review regarding your stay with us. I am disappointed to hear that we left you with a less than memorable hotel experience. I assure you that this is not the typical service that we give to our guest as we always strive to provide an exceptional and rewarding stay. Please accept our sincerest apologies...

Ontario
Reviewed 27 August 2014

We stayed here for two nights in August 2014. The staff were very pleasant...in fact shortly after settling into our room, the front desk clerk called to see if everything was ok. For an additional $10 per night we upgraded to a room with a fridge and microwave. Our room was clean and spacious. The bathroom had good quality towels...

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Helpful?
Thank 1thatlovestoshop
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about your experience with us, we value your comments. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. I look forward to welcoming you back to our establishment. Sincerely, Sarfraz Khan...

Shannonville, Canada
Reviewed 4 August 2014 via mobile

The bed was comfortable. The towels were stained and one was actually dirty which really made my stomach turn. There were black hairs in my shower which also turned me off. The hallways were littered with things and they stayed there the entire time we were there (beer glasses, garbage, a bag of spinach...) most hotels have people do a...

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Helpful?
1Thank Jaimck
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your review regarding your stay with us. I am disappointed to hear that we left you with a less than memorable hotel experience. I assure you that this is not the typical service that we give to our guest as we always strive to provide an exceptional and rewarding stay. Please accept our sincerest apologies...

Ancaster, Canada
Reviewed 21 July 2014

This property has had generally good to excellent reviews. When I read reviews which advise that 'the front desk staff were rude', and 'the maid omitted to leave decaf in the room, and I certainly cannot drink caffeine for medical reasons', I tend to think "tant pis" and let's move on, folks! So let's get back to this hotel. What...

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Helpful?
1Thank Alancm2
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your encouraging review of our hotel. It gives our entire team great pleasure to read these positive comments and encourages us to constantly strive harder in our endeavour to consistently exceed our guests expectations. We look forward to welcome you back at the Holiday Inn Mississauga Toronto West. Sincerely, Sarfraz Khan Hotel Manager

Ottawa, Canada
Reviewed 13 July 2014 via mobile

Stopped here for the night ,Guy at the desk was rude no customer service at all. Room was clean could have used more tlc tho. Bed was okay pillows amazing. Value was good room was big property very clean and they allowed pets :) that's the best part. Didn't make it to breakfast so couldn't tell you how it was....

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Helpful?
Thank TheDeviatingBlonde
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your review regarding your stay with us. I am disappointed to hear that we left you with a less than memorable hotel experience. I assure you that this is not the typical service that we give to our guest as we always strive to provide an exceptional and rewarding stay. Please accept our sincerest apologies...

Toronto Canada
Reviewed 5 July 2014

I am glad I booked this hotel for a park-n-fly package. It seems to be one of very few hotels in the area of Toronto Airport that do a fairly priced park-n-fly package. Very efficient check in experience. For the park-n-fly rate, you can park anywhere in their hotel parking lot - not like some I've stayed in where they...

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Helpful?
Thank joshcna
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about your experience with us, we value your comments. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. I am sorry for the inconvenience our outdoor pool may have caused you....

Danville, California, United States
Reviewed 26 June 2014

We stayed here for two nights. We picked this location as it was close to the home of my wife's sister house. It's about 20 miles from Toronto, that is where all the attractions are. The staff at the front desk greeted us with smiles, courtesy and respect. Very accommodating and helpful staff.

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Helpful?
Thank Shujaul B
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, I appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Holiday Inn Hotel Mississauga Toronto West I would like to thank you for your business and I hope to see you again when your travels bring you back to the area! Sincerely, Sarfraz...

Ontario, Canada
Reviewed 23 June 2014

I stayed at this hotel June 12 and 13, 2014. My room was very nice and had a small fridge and microwave. Air conditioning worked. The staff overall were very courteous and helpful. Breakfast buffet was plentiful and coffee was served fresh. The small lounge was suitable for light eating and service was good, although slow. Would gladly stay there...

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Helpful?
Thank Laurean43
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your encouraging review of our hotel. It gives our entire team great pleasure to read these positive comments and encourages us to constantly strive harder in our endeavour to consistently exceed our guests expectations. We look forward to welcome you back at the Holiday Inn Mississauga Toronto West. Sincerely, Sarfraz Khan Hotel Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Our Mississauga Toronto West Hotel's Location is Ideal The Holiday Inn Mississauga Toronto West is ideally located in the heart of Mississauga's business district and close to area attractions in Mississauga, Ontario. Our award-winning hotel's personal and friendly service sets us apart from other Mississauga hotels. Savvy business travelers appreciate our free shuttle to the Toronto airport. Our hotel features 1,800 sq. ft. of space for corporate meetings or events. We're located near companies like ADP Inc., AMEC Inc., Bridgestone/Firestone, Dupont, General Electric, Oracle and many more. Leisure guests choose our West Toronto hotel's location for easy access to Square One, Dixie Outlet, and Sherway Gardens. Catch an event at the Hershey Centre, Iceland Centre, Playdium, the Living Arts Centre, or visit Canada's Wonderland and Wild Water Kingdom; they're easy to get to since we're just off Highway 401 in Mississauga, Ontario. Few West Toronto hotels can match our amenities. You can enjoy dining at our restaurant, relax in the lounge or workout in the well-equipped fitness centre. There's free high-speed Internet access in all our comfortable rooms. Whether in Mississauga and West Toronto on business or leisure, our Holiday Inn hotel will make your stay a pleasure. ... more   less 

Additional Information about Holiday Inn Mississauga Toronto West

Address: 100 Britannia Rd E, Mississauga, Ontario L4Z 2G1, Canada
Region: Canada > Ontario > Mississauga
Price Range: $56 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mississauga Toronto West 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Holiday Inn Mississauga Toronto West Hotel Mississauga
Mississauga Holiday Inn
Holiday Inn Mississauga Toronto West Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Mississauga Toronto West staff and other travellers.
2 questions
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over a year ago
Niagara Falls, Canada

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Questions? Get answers from Holiday Inn Mississauga Toronto West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you expect in room Wi-Fi, make sure they have it up and working.”
missmia, 19 Aug 2015 | Read review
“Suite 415 has a nice view, good sun and is fully equipped with microwave and refrigerator”
joyc513, 22 May 2014 | Read review
“The 6th floor is their executive floor but you've got to have status with the IHGRewards club. The rooms are huge and there is an executive suite for relaxing.”
happytraveler1979, 2 Oct 2013 | Read review
“Lower floors are better considering how slow the elevator was.”
Drewby, 23 Jul 2013 | Read review
“Any one is OK!”
Discobolo, 14 Jun 2013 | Read review
5 of 5
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