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Holiday Inn Toronto / Mississauga

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Holiday Inn Toronto \/ Mississauga
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150 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Sainte-Anne-des-Plaines, Canada
Reviewed 1 week ago via mobile

Stayed here for 3 nights and thought it was more satisfactory. I had a mini suite with living area on the 6th floor. Room was clean, bed comfy and had all I needed to be comfortable. Breakfast was quite good and enough variety for even the pickiest eaters... coffee was great. The room had a fridge but yes empty, probably...

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Helpful?
Thank Love2Travel769
Management response:

Dear Love2Travel769, Thank you for taking the time to write your review. We are glad to hear that you enjoyed your stay with us here at the Holiday Inn Toronto Mississauga. Thank you for staying with us and we look forward to seeing you again! Justyna

Reviewed 2 weeks ago

Arrived and unfortunately the person who made the reservation for me and my cousin was my cousin's father. Because the first name didn't match on the reservation they basically just handed back our credit card and ID and said no to the room. I can understand their concern but there are better ways to handle this. Instead of just saying...

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Helpful?
Thank Johnny J
Management response:

Dear Johnny J, Thank you for your feedback. I do apologize that we did not meet your expectations during your stay with us. Being hospitable is key to the hospitality industry and I assure you I will not take lightly the comments made about the staff demeanor. I am so pleased to let you know that we are heading in...

Reviewed 2 weeks ago via mobile

I wish I could give lower than 1/5. His place is dirty, run down, and embarrassing. The staff is rude, completely clueless about their grounds, and wildly inept. We had requested adjoining rooms and an early check-in. We were told this would not be an issue. Upon check in, we had to wait until someone showed up at the front...

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Helpful?
Thank Kelli O
Management response:

Dear Kelli O, Thank you for taking the time to share your experience. I apologize for falling short with your stay at the hotel and can assure you that we will be taking immediate steps to ensure that when we promise something we follow through. We are heading into a renovation and look forward to having a product to be...

Calgary, Canada
Reviewed 3 weeks ago via mobile

This was my second stay at this location. The manager is great, the ladies at breakfast service are great. The room was clean and comfortable as I had a mini suite. The only fly in the ointment was a creepy waiter that was peeking at us in the bar at the end of the night on Sunday; in order to...

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Helpful?
Thank MorticiaB
Gord B, Manager at Holiday Inn Toronto / Mississauga, responded to this review

Thank you so much for your kind review. It is encouraging to know that you enjoyed our clean room and friendly service. Your remarks are vital in our success and definitely shows what needs to be improved. Thank you for your loyalty and we hope to host you again. Best,

New York City, New York
Reviewed 29 September 2016

Stayed here one night for an event in Toronto. Arrived early, room wasn't ready, but we didn't expect it to be. Waited 1/2 hour room was ready. We dropped our stuff and headed into Toronto. We reserved a Queen bed suite. When we got back at midnight, exhausted we discovered that the queen bed was at best a full. A...

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Helpful?
Thank H P
Gord B, Manager at Holiday Inn Toronto / Mississauga, responded to this review

I'm very sorry for any inconvenience regarding your stay with us here at the Toronto/Mississauga Holiday inn. We take all concerns seriously and I regret any frustration caused during your stay and will certainly take your comments under consideration. Best,

London, Canada
Reviewed 17 September 2016

The food is superb and the hotel staff are friendly, helpful and did everything possible to make our stay a good one. Unfortunately, they had the age of the hotel working against them. I am disabled and require an accessible room. We stayed for 5 days and were given a room right next to the pool. To say our room...

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Helpful?
1Thank Laura D
Gord B, Manager at Holiday Inn Toronto / Mississauga, responded to this review

Thank you so much for your feedback. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing and what needs to be improved.I do apologize for any inconvenience during your stay. We look forward to hosting you again. Best, GSM

Indianapolis, Indiana
Reviewed 15 September 2016 via mobile

The hotel itself is old and worn out. I bought an air freshener to combat the stale odor in the room. It was all dated fixtures, linens and carpets. That said, the employees couldn't have been nicer. They won all the positive points here.

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Helpful?
Thank Andrea W
Gord B, Manager at Holiday Inn Toronto / Mississauga, responded to this review

Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We take your concerns seriously and appreciate your compliments.Thank you especially for recognizing the staff, I will be sure to share your kind comments. we look forward to hosting you again! Best,

Brisbane, Australia
Reviewed 6 September 2016

I arrived absolutely exhausted after a long haul flight from Australia. The staff member on reception was quick to supply me with cold water which was much appreciated. I was asked my prefernce for rooms and was given a ground floor room. The staff from reception to housekeeping were friendly and helpful. Breakfast was excellent. Sure the fittings and rooms...

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Helpful?
1Thank Eileen D
Gord B, Manager at Holiday Inn Toronto / Mississauga, responded to this review

We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. We hope to have the opportunity to host you again!...

Manchester, United Kingdom
Reviewed 2 September 2016

Oh dear. I slept well but that was exhaustion rather than the frankly decrepit room allocated. I can safely say this is the most run down Holiday Inn I've ever stayed at. Lights didn't work, taps wobbled, chairs teetered. Both chairs were badly stained as were all carpets. Aircon worked very noisily, Internet didn't, not at all! I guess that...

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Helpful?
Thank Bob P
Gord B, Manager at Holiday Inn Toronto / Mississauga, responded to this review

Thank you for your review. I apologize for the inconvenience caused. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us. Hopefully we will...

Brossard, Canada
Reviewed 9 August 2016

We are a family of 4. We have booked over the Internet, the site mentioned that several kind of room were available and that the final choice will be done upon the arrival. We had a one double bed room and a single sofa bed. When I asked to change room, the front desk officer was arrogant and helpless. He...

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Helpful?
1Thank coudzilou
Gord B, Manager at Holiday Inn Toronto / Mississauga, responded to this review

Thank you for your review. I apologize for the inconvenience caused. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us. Hopefully we will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Award-Winning Mississauga Hotel Near Oakville Welcomes You. The Holiday Inn Toronto / Mississauga Hotel located near the Sheridan Science & Technology Park, offers excellence and value. Few hotels in the Greater Toronto area put you as close to businesses, Pearson International Airport (YYZ) and attractions in Mississauga and Oakville as we do. Corporate travelers value our Mississauga hotel because we are near Oakville & the Sheridan Business Park. Our location along the QEW Corridor offers easy access to Hwy 401, 403, 407 & 427. We're just 20 minutes from downtown Toronto and even closer to corporate offices in Oakville and Mississauga. Our hotel's six meeting rooms have over 1,900 sq. ft. of flexible space and we offer full catering services and free wireless Internet access. Leisure guests love our Mississauga, Ontario hotel's central location. Day trips to nearby Toronto and Niagara Falls are easy and we're close to area attractions like the Living Arts Centre, Oakville's waterfront and Square One Shopping Centre. Few Oakville or Mississauga hotels near Toronto can match the amenities we offer like the area's largest, indoor pool, a new sauna and a terrific fitness centre. Gatwick's Restaurant & Lounge offers a delicious dining experience and warm welcome. Our outstanding, multi-lingual staff is waiting to make your stay a great experience. For the best value and service, choose the Holiday Inn Toronto / Mississauga as your hotel. ... more   less 

Additional Information about Holiday Inn Toronto / Mississauga

Address: 2125 North Sheridan Way, Mississauga, Ontario L5K 1A3, Canada
Region: Canada > Ontario > Mississauga
Price Range: $105 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Toronto / Mississauga 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Holiday Inn Toronto / Mississauga Hotel Mississauga
Holiday Inn Mississauga
Mississauga Holiday Inn
Holiday Inn Toronto / Mississauga Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Toronto / Mississauga staff and other travellers.
2 questions
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Schaumburg, Illinois, United States
over a year ago

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Questions? Get answers from Holiday Inn Toronto / Mississauga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the pool area! The rooms are too hot there.”
 of 5 bubbles W4409SYlaurad, 16 Sep 2016 | Read review
“I had a ground floor which I liked and wifi worked better in reception than room,”
 of 5 bubbles 75eileend, 5 Sep 2016 | Read review
“I don't think one room is any better than any other.”
 of 5 bubbles 925ernieb, 7 Aug 2016 | Read review
“See if they have a room with good internet access.”
 of 5 bubbles kevinfoc, 4 May 2016 | Read review
“Make sure you hang the "Do not disturb" sign on the door the night before if you don't want a 8am wakeup call from cleaning!”
 of 5 bubbles B2298ENkellyd, 15 Feb 2016 | Read review
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