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Novotel Toronto Mississauga Center

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597 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Toronto Mississauga Center
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Showing 520: English reviews
Long Beach, California
Reviewed 26 May 2015 via mobile

The last time I stayed here was 9/2001 and not much has changed with regards to the rooms. It's old and run down. The first room I checked into the air conditioner didn't work and they were happy to switch my room. The second room I got to the air conditioner works fine it's just too loud. The room has...

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Helpful?
3Thank Salywgn
Frank R, Manager at Novotel Toronto Mississauga Center, responded to this review

Dear Valued Guest, We appreciate the time taken to write a review and share your comments with us. We are working very hard to ensure that our guests are completely satisfied, I'm sorry that your stay was not a representation of superior service or quality. We would like to comment that we are working on maintenance around different areas of...

Winnipeg, Canada
Reviewed 24 May 2015

Hotel was clean, but the room carpet and walls were showing their age. Front desk staff were friendly and helpful. They did charge me the incorrect daily rate, but were quick to correct when I pointed out their error. My only complaint was trying to buy a bottle of water. They had no vending machines, but instead offer a pantry...

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Helpful?
1Thank Mark R
Frank R, Manager at Novotel Toronto Mississauga Center, responded to this review

Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Mississauga. I will share your comments with our team; your comments are important and well received, and will help us improve where needed. We look forward to welcoming you in the near future, Warmest Regards

Ottawa, Canada
Reviewed 23 May 2015

Spent two nights here with four other couples. We all were content with our rooms. The staff didn't go above and beyond to make our stay more or less enjoyable but they were always polite and gracious when ever we had questions or needed anything. The hotel does need more attention when it comes to cleaning and room service. Trays...

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Helpful?
Thank DineWithDi
Frank R, Manager at Novotel Toronto Mississauga Center, responded to this review

Dear Valued Guest We really appreciate the time invested to write a review and share your experience whilst with us. At Novotel, we strive to provide a superior service experience, and we hope your next visit will be as pleasant as the previous one. Regards,

Levis, Canada
Reviewed 20 May 2015

If you intend on staying there, request one of the updated rooms. There is a huge difference between the old and the new rooms. The old ones have holes in the walls, yellow tubs and are stained. However, the renovated rooms have modern bathrooms, queen size beds and are nice. The hallways need also to be updated as they smell...

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Helpful?
Thank JolyaneA
Frank R, Manager at Novotel Toronto Mississauga Center, responded to this review

Dear Valued Guest Your comments are important and well received, and will help us improve where needed. We would like to comment that we are working on maintenance around different areas of concern. Hopefully on your next visit you will give the opportunity to better serve you, Regards

Toronto, Canada
Reviewed 13 May 2015

Extremely accommodating staff, we had a group of 60+ people staying at the Hotel over 14 days and not one problem. Raman was the front person and she did absolutely amazing to get our rooms prepared and to rearrange rooms last minute as well. Extremely impressed with the cleaning staff and never one bit of a problem We will definitely...

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Helpful?
Thank Ray J
Frank R, Manager at Novotel Toronto Mississauga Center, responded to this review

Dear Valued Guest We thank you for staying with us, it was a pleasure to welcome you. We very much appreciate your comments regarding your stay at the Novotel Mississauga. It is always a pleasure to receive positive feedback. We hope to welcome you again, Regards

Nova Scotia
Reviewed 11 May 2015

I love the location, proximity to stores, restaurants, car rental and public transit. The service, food and rooms are all excellent. They are accomodating - I will definitely recommend this hotel to others and it is my personal hotel of choice when I stay in Mississauga. It is a 3 star hotel but I personally find it offers more personal...

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Helpful?
Thank Astrobuff
Frank R, Manager at Novotel Toronto Mississauga Center, responded to this review

Dear Valued Guest Thank you very much for taking the time to share your comments concerning your stay at the Novotel Mississauga. At Novotel, we strive to provide a superior service experience for every customer and we are sincerely glad you enjoyed your stay, Your Truly,

An Amoma Traveller
Reviewed 19 April 2015

Review collected in partnership with Amoma.com
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Thank An Amoma Traveller
Frank R, Manager at Novotel Toronto Mississauga Center, responded to this review

Missouri
Reviewed 16 April 2015

Stayed two nights here for business. It's a nice hotel with all the right amenities. Lobby is modern and the staff was very friendly, and fast which was appreciated. The room is nice, I always appreciate a couch to relax on instead of the bed when I get 'home'. Bathroom was larger than other Novotels I've stayed in. My biggest...

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Helpful?
1Thank richard g
Frank R, Manager at Novotel Toronto Mississauga Center, responded to this review

Dear Valued Guest We want to thank you for taking the time to share with us your thoughts and feelings regarding your stay with us. We are very happy to have served you breakfast and glad you enjoyed our selection during your stay. Your comments are important and well received, and will help us improve where needed. We would like...

London, Canada
Reviewed 14 April 2015

Unfortunately we had to stay here as this was a hockey team, but this hotel is extremely dirty, the customer service is terrible, they are like robots, scripted and can't think or speak outside the script they're given. We had issues right from making the reservation to checking in. We have a family member with a medical condition so we...

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Helpful?
1Thank OU812Cin1
Frank R, General Manager at Novotel Toronto Mississauga Center, responded to this review

Dear OU812Cin1 I am very sorry to hear to that we did not meet up to your expectations along with the ability to accommodate your requests. I will address accordingly, as we strive to ensure that our guests are completely satisfied. We are hopeful that you will reconsider staying with us in the future and give us the opportunity to...

Baie Verte, Newfoundland
Reviewed 10 April 2015

Review collected in partnership with Accorhotels.com
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Thank viktorm577
Frank R, General Manager at Novotel Toronto Mississauga Center, responded to this review

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Toronto Mississauga is a 3 star hotel 25 min from the centre of Toronto and 18 km from Pearson International Airport. For guests on a business trip we offer free wireless internet throughout the hotel and 7 conference rooms. For a fun and relaxing break with your family, Square One, the largest shopping mall in Canada, the Living Arts Centre and Playdium are all nearby while Niagara Falls is an hour away. The hotel features a restaurant, onsite parking and a heated indoor swimming pool. ... more   less 

Additional Information about Novotel Toronto Mississauga Center

Address: 3670 Hurontario St, Mississauga, Ontario L5B 1P3, Canada
Region: Canada > Ontario > Mississauga
Price Range: $113 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Toronto Mississauga Center 3*
Number of rooms: 325
Reservation Options:
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Also Known As:
Novotel Toronto Mississauga Hotel Mississauga
Accor Toronto Mississauga Center
Novotel Mississauga
Mississauga Novotel
Novotel Toronto Mississauga Center Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Toronto Mississauga Center staff and other travellers.
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Questions? Get answers from Novotel Toronto Mississauga Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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