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Sheraton Gateway Hotel in Toronto International Airport

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Sheraton Gateway Hotel in Toronto International Airport
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1,761 Reviews from our TripAdvisor Community

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Showing 1,679: English reviews
Ontario, Canada
Level Contributor
2 reviews
Reviewed 2 days ago NEW via mobile

I chose this hotel strictly for it's convenience - being attached to the airport with parking onsite that was included in my room price was great. That being said, the quality of sleep was horrible. A lot of the rooms give a thumbs up to the mattress but mine was horrible. Very springy and rigid with plenty of push points... More 

Helpful?
Thank PassportPat44
Tokyo Prefecture, Japan
Level Contributor
102 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 days ago NEW via mobile

This is a perfectly good Sheraton hotel with the usual amenities, bar, and services. It is attached to Terminal 3 of YYZ and so is very convenient. However, it costs $100 or more, more per night than several of the equally good hotels that are a 20 minute shuttle ride away. Probably not worth the premium cost unless it is... More 

Helpful?
Thank Craig C
North Vancouver
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

I used the Sheraton Gateway at Toronto Pearson airport this week on business and was appalled at the state of the room. The carpet was grungy, doors damaged, cupboard door handles missing, bathroom tiles cracked and badly repaired and bathroom door damaged (see photographs attached). The room I was put in as a so called 'Starwoods Preferred Guest' (yeah right!)... More 

Helpful?
Thank Derek M
Charlottetown, Canada
Level Contributor
51 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 2 days ago NEW

I have stayed at this location while passing through Toronto twice this year, most recently in early November 2016. The hotel itself is nothing special, the staff are ok, they don't go out of their way to make you feel warm & fuzzy while checking in, they seem to be more of the just putting in time kinda crowd versus... More 

Helpful?
Thank CommanderRyker
Winnipeg
Level Contributor
5 reviews
5 hotel reviews
Reviewed 2 days ago NEW

Pro's : Super convenient to catch any flight at Toronto Pearson Con's : Dated rooms in need of refurbishment. Over-priced (as you would expect). Nice to see the airport has some new hotel competition with direct access to the terminals. May give the other hotel a try next time.

Helpful?
Thank Adam B
ontario
Level Contributor
121 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 3 days ago NEW

Stayed here for one night, I am hearing impaired so I didn't hear the noise but my mother said she heard the cars below all night long, not the planes lol. She didn't sleep well but I thought the beds were fine and I had my own pillow so no issues. We flew in from London stayed the night then... More 

Helpful?
Thank yelsel71
Edmonton, Canada
Level Contributor
112 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW

We stayed on two occasions during the last couple of weeks. The only relaxing way to overnight by an airport is to stay right there. No shuttles and waiting to be picked up, just wheel your luggage right in to your room. Very good quality property, and good value.

Helpful?
Thank Michael S
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for your review and for making us your first choice when travelling through Toronto Airport. I am glad that you enjoyed the comforts and convenience of our hotel. We look forward to your return. Kind regards Catherine Velie General Manager More 

Victoria, Bc
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 6 days ago NEW

Recently our layover was 12 hours after flying in from Europe, so the thought of sitting at the airport overnight was not an option I wanted to experience. After looking at other airport hotels in Toronto, we decided to use the Sheraton directly in the airport. I definitely would stay again. The hotel was easy to find as all the... More 

Helpful?
Thank GatorVictoria_BC
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for taking the time to share your experience in our hotel. I am glad that you had a quiet, comfortable and relaxing stay and enjoyed the incomparable convenience our hotel offers. We look forward to welcoming you back when your travels bring you through Toronto Airport. Kind regards Catherine Velie General Manager More 

Maple Ridge, Canada
Level Contributor
129 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago

When flying on a long trip with a connection in Toronto we like to stay here between flights. A little bit of a journey to get there but at least you do not have to leave the airport. We enjoy room service which we find is fast, and very good. A tip is included but you can give more of... More 

Helpful?
1 Thank doc_alg
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for your review. I am glad that you enjoyed the comforts and convenience of our hotel. We look forward to welcoming you back when your travels bring you through Toronto Airport. Kind regards Catherine Velie General Manager More 

Level Contributor
80 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago

This continues to be the perfect stopover hotel. The property was sold out on the night we were there, yet service was impeccable, as always: rooms were clean, check-in and check-out were efficient, and the staff was friendly and professional, as always. I love staying here and look forward to another visit soon.

Helpful?
Thank 5fredw
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for your review. I am glad that you enjoyed the comforts and convenience of our hotel and my team took great care of you. Thank you for acknowledging their actions. We look forward to welcoming you back when your travels bring you through Toronto Airport. Kind regards Catherine Velie General Manager More 

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Near Sheraton Gateway Hotel in Toronto International Airport

Amenities

Highlights
  • Spa
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Gateway Hotel in Toronto International Airport is the only full service hotel located in Toronto's Pearson International Airport. Our climate controlled walkway connects you to Terminal 3, with access to Terminal 1 and the Union Express Train to downtown Toronto just a short distance away. ... more   less 

Additional Information about Sheraton Gateway Hotel in Toronto International Airport

Address: Terminal 3, Toronto International Airport, Mississauga, Ontario L5P 1C4, Canada
Region: Canada > Ontario > Mississauga
Price Range: $200 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Hotel in Toronto International Airport 4*
Number of rooms: 474
Reservation Options:
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Also Known As:
Sheraton Hotel Toronto Airport
Toronto Sheraton
Sheraton Gateway Hotel Toronto
Sheraton Gateway Hotel In Toronto International Airport Mississauga, Ontario
Hotel Style:
#14 Family Hotel in Mississauga
#16 Business Hotel in Mississauga
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Gateway Hotel in Toronto International Airport staff and other travellers.
29 questions
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Questions? Get answers from Sheraton Gateway Hotel in Toronto International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here!”
  • Badly repaired shower tiles
  • Cupboard doors chipped
  • wardrobe doors falling apart!
  • Handles missing off doors!
  • Bottom of bathroom door!
 of 5 bubbles 238derekm, 2 Dec 2016 | Read review
“Get something away from the side where transit train is constantly passing by.”
 of 5 bubbles CommanderRyker, 2 Dec 2016 | Read review
“Runway views are excellent”
 of 5 bubbles 5fredw, 20 Nov 2016 | Read review
“higher floors have better views”
 of 5 bubbles ErnieScar, 16 Nov 2016 | Read review
“8th floor is premium price but a nice upgrade”
 of 5 bubbles AliceL691, 15 Nov 2016 | Read review
5 of 5
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