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Sheraton Gateway Hotel in Toronto International Airport

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Sheraton Gateway Hotel in Toronto International Airport
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1,763 Reviews from our TripAdvisor Community

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Showing 1,680: English reviews
Reviewed yesterday NEWvia mobile

This is our 3rd time in the last year staying at the Sheraton attached to Pearson airport. Lobby is lovely, clean and its very convenient when you have an early flight the next day. Menu at bar isn't bad...we received clean glasses this time. Ots juat ao overpriced. Rooms are worn, strange smelling and old. On the surface ok for...

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1Thank chm-mom
Ontario, Canada
Reviewed 3 days ago NEWvia mobile

I chose this hotel strictly for it's convenience - being attached to the airport with parking onsite that was included in my room price was great. That being said, the quality of sleep was horrible. A lot of the rooms give a thumbs up to the mattress but mine was horrible. Very springy and rigid with plenty of push points...

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1Thank PassportPat44
Tokyo Prefecture, Japan
Reviewed 3 days ago NEWvia mobile

This is a perfectly good Sheraton hotel with the usual amenities, bar, and services. It is attached to Terminal 3 of YYZ and so is very convenient. However, it costs $100 or more, more per night than several of the equally good hotels that are a 20 minute shuttle ride away. Probably not worth the premium cost unless it is...

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1Thank Craig C
North Vancouver
Reviewed 3 days ago NEW

I used the Sheraton Gateway at Toronto Pearson airport this week on business and was appalled at the state of the room. The carpet was grungy, doors damaged, cupboard door handles missing, bathroom tiles cracked and badly repaired and bathroom door damaged (see photographs attached). The room I was put in as a so called 'Starwoods Preferred Guest' (yeah right!)...

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1Thank Derek M
Charlottetown, Canada
Reviewed 3 days ago NEW

I have stayed at this location while passing through Toronto twice this year, most recently in early November 2016. The hotel itself is nothing special, the staff are ok, they don't go out of their way to make you feel warm & fuzzy while checking in, they seem to be more of the just putting in time kinda crowd versus...

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1Thank CommanderRyker
Winnipeg
Reviewed 3 days ago NEW

Pro's : Super convenient to catch any flight at Toronto Pearson Con's : Dated rooms in need of refurbishment. Over-priced (as you would expect). Nice to see the airport has some new hotel competition with direct access to the terminals. May give the other hotel a try next time.

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Thank Adam B
ontario
Reviewed 4 days ago NEW

Stayed here for one night, I am hearing impaired so I didn't hear the noise but my mother said she heard the cars below all night long, not the planes lol. She didn't sleep well but I thought the beds were fine and I had my own pillow so no issues. We flew in from London stayed the night then...

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Thank yelsel71
Edmonton, Canada
Reviewed 6 days ago NEW

We stayed on two occasions during the last couple of weeks. The only relaxing way to overnight by an airport is to stay right there. No shuttles and waiting to be picked up, just wheel your luggage right in to your room. Very good quality property, and good value.

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Thank Michael S
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for your review and for making us your first choice when travelling through Toronto Airport. I am glad that you enjoyed the comforts and convenience of our hotel. We look forward to your return. Kind regards Catherine Velie General Manager

Victoria, Bc
Reviewed 1 week ago

Recently our layover was 12 hours after flying in from Europe, so the thought of sitting at the airport overnight was not an option I wanted to experience. After looking at other airport hotels in Toronto, we decided to use the Sheraton directly in the airport. I definitely would stay again. The hotel was easy to find as all the...

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Thank GatorVictoria_BC
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for taking the time to share your experience in our hotel. I am glad that you had a quiet, comfortable and relaxing stay and enjoyed the incomparable convenience our hotel offers. We look forward to welcoming you back when your travels bring you through Toronto Airport. Kind regards Catherine Velie General Manager

Maple Ridge, Canada
Reviewed 2 weeks ago

When flying on a long trip with a connection in Toronto we like to stay here between flights. A little bit of a journey to get there but at least you do not have to leave the airport. We enjoy room service which we find is fast, and very good. A tip is included but you can give more of...

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1Thank doc_alg
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for your review. I am glad that you enjoyed the comforts and convenience of our hotel. We look forward to welcoming you back when your travels bring you through Toronto Airport. Kind regards Catherine Velie General Manager

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Amenities

Highlights
  • Spa
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Gateway Hotel in Toronto International Airport is the only full service hotel located in Toronto's Pearson International Airport. Our climate controlled walkway connects you to Terminal 3, with access to Terminal 1 and the Union Express Train to downtown Toronto just a short distance away. ... more   less 

Additional Information about Sheraton Gateway Hotel in Toronto International Airport

Address: Terminal 3, Toronto International Airport, Mississauga, Ontario L5P 1C4, Canada
Region: Canada > Ontario > Mississauga
Price Range: $199 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Hotel in Toronto International Airport 4*
Number of rooms: 474
Reservation Options:
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Also Known As:
Sheraton Hotel Toronto Airport
Toronto Sheraton
Sheraton Gateway Hotel Toronto
Sheraton Gateway Hotel In Toronto International Airport Mississauga, Ontario
Hotel Style:
#14 Family Hotel in Mississauga
#16 Business Hotel in Mississauga
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Gateway Hotel in Toronto International Airport staff and other travellers.
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Questions? Get answers from Sheraton Gateway Hotel in Toronto International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here!”
  • Bottom of bathroom door!
  • Handles missing off doors!
  • wardrobe doors falling apart!
  • Cupboard doors chipped
  • Badly repaired shower tiles
 of 5 bubbles 238derekm, 2 Dec 2016 | Read review
“Get something away from the side where transit train is constantly passing by.”
 of 5 bubbles CommanderRyker, 2 Dec 2016 | Read review
“Runway views are excellent”
 of 5 bubbles 5fredw, 20 Nov 2016 | Read review
“higher floors have better views”
 of 5 bubbles ErnieScar, 16 Nov 2016 | Read review
“8th floor is premium price but a nice upgrade”
 of 5 bubbles AliceL691, 15 Nov 2016 | Read review
5 of 5
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