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Crowne Plaza Niagara Falls - Fallsview

2,044 reviews
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Traveller (839)
Room & Suite (380)
Dining (48)
Overview
  • Excellent36%
  • Very good27%
  • Average19%
  • Poor10%
  • Terrible8%
Travellers talk about
“rainbow room”(122 reviews)
“marilyn monroe”(47 reviews)
“historic hotel”(24 reviews)
Free Internet
Parking
Pool
Non-Smoking Hotel
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Room Service
Suites
3.5 Star Hotel
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11 Mar12 Mar
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1 room, 2 adults, 0 children
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Reviews (2,044)Write a Review
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All reviewsrainbow roommarilyn monroehistoric hotelclifton hillrooms are smallrainbow bridgean older hotelhard rock cafetop floorcouples packagethe indoor water parkrainforest cafegreat viewan upgradethis past weekendmarch breakparking fee
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631 - 635 of 1,832 reviews
Reviewed 17 August 2015

No matter how much renovations they do to this hotel, it is a very old building.. so the washrooms are all small and have no ventilation fans. But it's close to the falls, the old casino and attached to the water park (above the parking...More

Thank GarfieldH2O
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 18 August 2015

Dear GarfieldH2O, Thank you for reviewing the Crowne Plaza, Niagara Falls-Fallsview. I am happy that you found our location convenient. The hotel was built in 1929 so indeed some of the washrooms are modest in size. I hope we have the pleasure of hosting you...More

Reviewed 17 August 2015

Clean and quiet enough to hear the falls rumbling in the background. My 18 year old daughter & I slept well for the 2-nights we were here. Good view of the American Falls. Like many Crown Plaza's it reminded me of an elderly, jewel-bedecked Oscar-winning...More

2  Thank TASJF
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 18 August 2015

Dear TASJF, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. I am delighted that you enjoyed your stay with us at our vintage property. We look forward to the privilege of hosting you again in the near future. At your...More

Reviewed 17 August 2015

There were many hotels to choose from but this was our choice. It had a rich history and a wonderful location. We were fortunate enough to get our request which was a room with a view to the falls which is what it is all...More

Thank Louis D
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 17 August 2015

Dear Louis D, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. I was delighted to read that you enjoyed your Balcony Room and enjoyed dining at the Rainbow Room by Massimo Capra. I sincerely hope we have the opportunity to...More

Reviewed 16 August 2015

We stayed here for one night our intentions were for 2 but we saved on what we would have paid for a second night and stayed elsewhere for 3 more days :) :) .We wished so much that we could have continued staying and being...More

Thank mybabyemily
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 17 August 2015

Dear Louis D, Thank you for taking the time to review our vintage property. We take our guest comments very seriously and always strive to provide comfortable accommodations. I'm sorry we fell below your expectation regarding the value of our property. We will be addressing...More

Reviewed 15 August 2015

The Hotel itself was perhaps in need of some redecoration and refurbishment but on the whole comfortable and functional. The staff were delightful and extremely helpful and the location from our Bedroom with double sliding glass doors faced up to both the Amercian and Canadian...More

2  Thank Robert-and-Mark-and
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 17 August 2015

Dear Robert-and-Mark-and, I wanted to take time to thank you for reviewing the Crowne Plaza, Niagara Falls-Fallsview. I'm very happy that you enjoyed your stay with us and especially the view! The level of service you received from our staff is what we strive for...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Room Service
Free Internet
Restaurant
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Restaurant
Spa
Heated pool
Indoor pool
Details
Price range
US$85 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Casino Hotel in Niagara Falls
#8 Spa Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$85 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Casino Hotel in Niagara Falls
#8 Spa Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
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Traveller (839)
Room & Suite (380)
Dining (48)
Pool & Beach (11)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Morganne A
8 February 2018|
AnswerShow all 6 answers
Response from jarlath m m | Reviewed this property |
No if you want a real good room with a balcony ,then you should try and ask for room 1102 , 11th floor ,as it consists of two rooms ,bathroom, and large balcony ,with amazing views of not only the American falls but also the... More
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Melissa P
17 January 2018|
AnswerShow all 5 answers
Response from Ivanna C | Reviewed this property |
I Believe they do.
0
Votes
Vdp071
25 September 2017|
AnswerShow all 2 answers
Response from catttttttttttttt2017 | Reviewed this property |
when you go to check out you will see on your bill some initials that are unfamiliar I asked and was told it was a municipal beautification tax, other places call it tourist tax or what ever else. I simply said I am not... More
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Room Tips
"For more than 1 family get rooms that are connected with a 2nd exterior door, you can close the outside door..."
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"Standard double bed rooms with falls view"
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"Facing the falls will be quieter, however more expensive"
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"Make sure if you ask for a room with a view of both falls that's what you get."
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