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Crowne Plaza Niagara Falls - Fallsview

2,041 reviews
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Traveller (839)
Room & Suite (380)
Dining (48)
Overview
  • Excellent36%
  • Very good27%
  • Average19%
  • Poor10%
  • Terrible8%
Travellers talk about
“rainbow room”(122 reviews)
“marilyn monroe”(47 reviews)
“historic hotel”(24 reviews)
Free Internet
Parking
Pool
Non-Smoking Hotel
Restaurant
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3.5 Star Hotel
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Reviews (2,041)Write a Review
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All reviewsrainbow roommarilyn monroehistoric hotelclifton hillrooms are smallrainbow bridgean older hotelhard rock cafetop floorcouples packagethe indoor water parkrainforest cafegreat viewan upgradethis past weekendmarch breakparking fee
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641 - 645 of 1,829 reviews
Reviewed 3 August 2015

Yes, as stated by some other reviewers, the rooms are small by comparison to some more modern hotels. But really, how much time will you be spending in the room, other than to sleep, and maybe to watch the fireworks over the falls? While a...More

Thank acbodi
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 4 August 2015

Dear acbodi, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. I was delighted to read that you chose our property to mark your special occasion and that you enjoyed every aspect of your stay. I sincerely hope we have the...More

Reviewed 3 August 2015

We visited the property in July 2015, booking two standard rooms. Right from the check-in onwards, the hotel personnel were extremely helpful and went out of their way to make the stay more than comfortable. We were given an upgrade to a Falls-view room just...More

Thank DGCSekhri
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 4 August 2015

Dear DGCSekhri, I wanted to take a moment to thank you for reviewing the Crowne Plaza, Niagara Falls-Fallsview. I'm very happy that you enjoyed your stay with us. We are also very grateful that you choose our location year after year. I hope we have...More

Reviewed 3 August 2015

The hotel is very old hotel almost 95 years, has its own history. The rooms are from 1970, the toilets from 1950 and the curtains and carpet from 1930. Staff at the front desk and bell boys perfect. House keeping use the same lift as...More

1  Thank Dheeraj D
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 4 August 2015

Dear Dheeraj D, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. I apologize for the fact that you did not enjoy your stay at our vintage hotel. We do have a vigorous preventative maintenance program here and one of our...More

Reviewed 2 August 2015 via mobile

Paid quite a bit for this room for three nights--more than I usually do, even for a four star. They upgraded my family to a suite on the lowest floor because they did not have any double rooms available. The room was okay, but the...More

1  Thank ohiotravel13
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 3 August 2015

Dear ohiotravel13, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. Please accept my apologies for the shortcomings you mention in your review. Your feedback gives us the opportunity to follow up with our team and improve our hotel moving forward....More

Reviewed 2 August 2015 via mobile

This hotel has a couple major selling points and they are location and an indoor water park. The views of the falls from our room was amazing. The indoor water par was perfect for the kids. The hotel itself is ok, not great. I would...More

Thank Sachingp
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 3 August 2015

Dear Sachingp, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. I am happy to read that you enjoyed your stay with us and especially enjoyed the Fallsview Indoor Waterpark and our view. We look forward to the privilege of hosting...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Room Service
Free Internet
Restaurant
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Restaurant
Spa
Heated pool
Indoor pool
Details
Price range
US$84 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Casino Hotel in Niagara Falls
#8 Spa Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$84 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Casino Hotel in Niagara Falls
#8 Spa Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
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Traveller (839)
Room & Suite (380)
Dining (48)
Pool & Beach (11)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Morganne A
8 February 2018|
AnswerShow all 6 answers
Response from jarlath m m | Reviewed this property |
No if you want a real good room with a balcony ,then you should try and ask for room 1102 , 11th floor ,as it consists of two rooms ,bathroom, and large balcony ,with amazing views of not only the American falls but also the... More
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Melissa P
17 January 2018|
AnswerShow all 5 answers
Response from Ivanna C | Reviewed this property |
I Believe they do.
0
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Vdp071
25 September 2017|
AnswerShow all 2 answers
Response from catttttttttttttt2017 | Reviewed this property |
when you go to check out you will see on your bill some initials that are unfamiliar I asked and was told it was a municipal beautification tax, other places call it tourist tax or what ever else. I simply said I am not... More
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Room Tips
"For more than 1 family get rooms that are connected with a 2nd exterior door, you can close the outside door..."
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"Standard double bed rooms with falls view"
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"Facing the falls will be quieter, however more expensive"
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"Make sure if you ask for a room with a view of both falls that's what you get."
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