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    Crowne Plaza Niagara Falls - Fallsview

    5685 Falls Avenue, Niagara Falls, Ontario L2E 6W7, Canada
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    May 14
    May 15
    1 room, 2 adults, 0 children
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    Traveller (764)
    Room & Suite (296)
    Dining (42)
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    Overview

    • Excellent33%
    • Very good28%
    • Average18%
    • Poor10%
    • Terrible8%
    Travellers talk about
    “rainbow room” (115 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    3.5 Star Hotel
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    Sheraton on the Falls
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    Radisson Hotel & Suites Fallsview
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    DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls
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    Four Points by Sheraton Niagara Falls Fallsview
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Reviewed 23 December 2014

    We just returned from Niagara Falls. We spent two days staying In Crowne Plaza. From first moment we felt welcome .We have made reservation for Upper Fallsview room. Room itself was small comparing to other hotels we stayed in the past.Two Queen beds were good...More

    Helpful?1  
    Response from joseph_Crowne_GM, General Manager at Crowne Plaza Niagara Falls - Fallsview

    Dear Richardbr61, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. I was pleased that you found your accommodations comfortable and that the staff was friendly. I apologize for the difficulty with the billing in the restaurant. I will follow up...More

    Reviewed 20 December 2014

    Stay as part of a conference. Had stayed at this hotel many years ago when it was a Sheraton. I had fond memories of the past and the Crowne far surpassed my expectations. While the room was smallish (remember this hotel is 60 plus years...More

    Helpful?
    Response from joseph_Crowne_GM, General Manager at Crowne Plaza Niagara Falls - Fallsview

    Dear Mike M, I wanted to take time to thank you for reviewing the Crowne Plaza, Niagara Falls-Fallsview. I'm very happy that you enjoyed your stay with us. Our goal is to exceed the expectations of each and every guest. I hope we have the...More

    Reviewed 17 December 2014 via mobile

    This hotel is close to Falls and Falls attractions. Dinner in the rainbow room was ok, not great. Rooms are small but clean. Nothing special. I have stayed at other hotels around the falls with better rooms, nicer views for the same money in the...More

    Helpful?1  
    Response from joseph_Crowne_GM, General Manager at Crowne Plaza Niagara Falls - Fallsview

    Dear Lovemytravels121, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. Please let me apologize for not exceeding your expectations. Our goal is to "wow" each and every guest and it looks as though we fell short in your case. Your...More

    Reviewed 16 December 2014

    My husband. And I decided to do a last minute quick trip away to Niagara. We go to Niagara often, a lot of times with our grandchildren, but this was our first time staying here. We are thankful that we did. Very nice comfortable stay,...More

    Helpful?
    Response from joseph_Crowne_GM, General Manager at Crowne Plaza Niagara Falls - Fallsview

    Dear Carole P, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. I was delighted to learn that you enjoyed your stay with us. I sincerely hope we have the opportunity to host you again in the near future- hopefully your...More

    Reviewed 6 December 2014

    I’ve visited Niagara Falls a few times over the decades, from both banks, but this trip to Ontario I decided to stay there a couple of nights. And if I was going to stay there I wanted a room overlooking the falls. Yes, it’d be...More

    Helpful?
    Response from joseph_Crowne_GM, General Manager at Crowne Plaza Niagara Falls - Fallsview

    Dear LondonPontac, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. I was delighted to learn that you enjoyed your stay with us. the level of satisfaction you experienced is what we strive for with every guest. I sincerely hope we...More

    Sheraton on the Falls
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    Radisson Hotel & Suites Fallsview
    2,425 reviews
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    DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls
    3,043 reviews
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    Four Points by Sheraton Niagara Falls Fallsview
    2,600 reviews
    #28 of 129 hotels in Niagara Falls
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$87 - US$306 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Casino Hotel in Niagara Falls
    • #8 Spa Hotel in Niagara Falls
    Photos
    Traveller (764)
    Room & Suite (296)
    Dining (42)
    Pool & Beach (10)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Does anyone know if the hot tub in the hotel is working again? I know it wasn't as if 2 days ago but hoping it's fixed?
    19 March 2017|
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    MOandB
    Can anyone let me know the easiest and cheapest method of transportation from the Niagara train station to the hotel Many thanks 😊
    5 February 2017|
    Answer Show all 4 answers
    Response from maurbol | Reviewed this property |
    It's about 2.5 miles from station, after a bit of research I would say I agree with the WEGO answer. But a cab will be like 10 to 15 bucks and possibly quicker and easier if you have luggage. Have a great time!
    1
    Vote
    Leo C
    Hi Has the Hotel a courtesy coach,
    2 February 2017|
    Answer Show all 3 answers
    Response from purple_witch03 | Reviewed this property |
    No, but I think they have free bus ticket per day, ask the front desk. It was one of the perks when we stayed there.
    1
    Vote
    Room Tips
    "Don't get room on 4th floor. Check the room before accepting"
    Read review
    "Spend the extra $100 and stay at a nicer hotel"
    Read review
    "Instead of paying $25 to turn on your mini fridge use a bag and some ice for an instant cooler."
    Read review
    "Get a high floor with partial falls view"
    Read review