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The hotel charged me as prepayment when I book the hotel. However, when I arrive at the hotel, the staff told me I was not paid and asked me to pay them again. Later I checked the credit card statement that there was indeed a...More
We stayed at the Rainbow Inn for the Labour Day long weekend. It was a last minute trip - decided on Wednesday to leave Saturday. After looking through a bunch of hotel sites, we decided to stay here. Was concerned having read many other reviews...More
Please do yourself a favor and avoid this place at all costs! Smell of marijuana in first room on top of it being broken and EXTREMELY dirty. The mirror was just on the floor leaned against the stained wall, stains on the curtains and bedding,...More
Relatively clean accommodation but the reception was smelly and piled up with junk. Very very outdated. Only a short walk to the falls but a steep uphill climb on the way back so not suitable for elderly it disabled. Not recommended
I am sorry as I don't like to write a bad review. I wish I had read some before we went. We checked in (office has a fousty smell), then went to our rooms. Ours wasn't as bad as the other room we rented. My...More
2 Thank Deborah P
Response from 1Biscayne, Manager at Rainbow Motor InnResponded 22 July 2017
I am very surprised by this review as the customer did not actually stay at the Inn and received a full refund. The Rainbow Motor Inn offers a 100% satisfaction guarantee. Yes the rooms are recently renovated but unfortunately we cannot satisfy everyone. If there...More
Report this terrible place to the city of NF. I filed a complaint on the city website. They got back to me rather quickly and forwarded it on to multiple other departments within the city. I included my issues as well as a... More
Report this terrible place to the city of NF. I filed a complaint on the city website. They got back to me rather quickly and forwarded it on to multiple other departments within the city. I included my issues as well as a bunch of pictures as proof so he can't get away with showing the 1 good room he may have.