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BEST WESTERN Fallsview

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BEST WESTERN Fallsview
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1,853 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Fallsview
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Showing 1,756: English reviews
Welland, Canada
Reviewed 3 weeks ago

First lets start with the good. The room was quite spacious and seemed clean, the beds were very comfortable. The staff was friendly and for the most part helpful. Now the bad...TV was kind of small but that wasn't a major issue. One thing that really annoyed us though was that there was no microwave or fridge in the room....

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Helpful?
Thank loaderz
Hamilton
Reviewed 3 weeks ago

The hotel wouldn't give the discount for CAA. I asked why and this is what the girl told me: The price for that room has since gone up since you booked (I had booked only a few days earlier). She would only give me the CAA discount off of the "new" room cost, and since the new room cost less...

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3Thank JamesCanada1
Reviewed 3 weeks ago

Rooms are very clean, Hotel amenities were awesome, great for kids!! with Arcade, hot tub and pool. Staff friendly and informative, especially Donna at the front desk. Check in and check out very convenient. Very close to Casino, the Falls and Restaurants. Pricing was awesome, I would definitely stay again....

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Thank William H
BWFallsview, Marketing Coordinator at BEST WESTERN Fallsview, responded to this review

I am so happy to hear that you enjoyed your stay. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon!

Reviewed 3 weeks ago

This place is so nice. The room was big enough for me to run back and forth to exercise. The shower was amazingly beautiful and I liked that there were two sinks so two people could use them for grooming at the same time. This saved us a lot of time. The staff were very nice and made recommendations about...

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2Thank ladygt255
BWFallsview, Marketing Coordinator at BEST WESTERN Fallsview, responded to this review

I am so happy to hear that you enjoyed our convenient location and our large, comfortable rooms. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon!

Brantford, Canada
Reviewed 3 weeks ago

I don't know where to start, Donna at check-in with her amazing and welcoming smile and personality, to housekeeping and beyond, were all welcoming, friendly and helpful. Large, clean and comfortable room, bed, balcony, pool and arcade. A great option for those with children. Close to many amenities for everyone from children to seniors. I have and will continue to...

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1Thank sherryc222
BWFallsview, Marketing Coordinator at BEST WESTERN Fallsview, responded to this review

Dear Sherryc222, We appreciate your continued loyalty to the Best Western Fallsview. I am so happy that you enjoyed our large rooms and convenient location. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon!

Barrie, Canada
Reviewed 3 weeks ago

Poor staff Poor parking Miss information Food not good for the price paid Noise elevetors going off on all night walls had to be as thin as paper. Ask for another room of course were full is the answer. Have to use more words to rate this hotel. Can't believe it.. It is right across from the casino weather thats...

Review collected in partnership with Best Western
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2Thank rogerwW9624SF
BWFallsview, Marketing Coordinator at BEST WESTERN Fallsview, responded to this review

Dear rogerwW9624SF, So sorry to hear about the issues you experienced while at our hotel. We have addressed this with the appropriate teams. I do apologies for any parking inconveniences you may have experienced during your stay. We appreciate your feedback and hope that you will give us another chance if you visit the area again.

Reviewed 3 weeks ago

I can't tell you how much I love going to this hotel. The hotel itself is always clean and the rooms are big and beautiful. We went last night with a wagjag for my fiances birthday and the lady Donna B at the front desk was amazing. She took such good care of us and was such a delight to...

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1Thank Courtneyalexandria
BWFallsview, Marketing Coordinator at BEST WESTERN Fallsview, responded to this review

I am so happy to hear that you enjoyed your stay! It's great to hear that you found our staff helpful! Thank you again for staying with us and providing your feedback. We can't wait to have you back again soon.

Ajax
Reviewed 3 weeks ago

We were put in a room that was not part of the main building and it was very dated with a musty smell. would not stay there again. I would not pay full price for this room or any room that is part of this hotel that is in the building off of the main building.

Review collected in partnership with Best Western
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2Thank Darren W
BWFallsview, Marketing Coordinator at BEST WESTERN Fallsview, responded to this review

Very sorry to hear about the issues you experienced while at our hotel. We have addressed this with the appropriate teams. We appreciate your feedback and hope that you will give us another chance if you visit the area again.

Hamilton, Canada
Reviewed 3 weeks ago

I loved the beds...perhaps one of my favorite things about the properly. One thing I did not like very much was that we had to pay for parking. Even though I was a BW member and a BW employee It was decreased from $15 to $10 which was fine I was ok to pay for that, the 2 times we...

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1Thank annajuanprika
BWFallsview, Marketing Coordinator at BEST WESTERN Fallsview, responded to this review

I am so happy to hear you enjoyed your stay. It is great to hear that you found our staff helpful! I do apologise for any parking inconveniences you may have experienced during your stay. I would like to thank you again for staying with us. We hope to see you back again soon.

Toronto, Canada
Reviewed 3 weeks ago

very very costly my room view was not looking at falls it was the road, had to pay for parking too, owner very very greedy never ever again will me and my family stay here, big time rip off!!!!!!!!! my family and myself will be staying a much much cheaper place food was costly too, little portions everything is a...

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2Thank dolphicats
BWFallsview, Marketing Coordinator at BEST WESTERN Fallsview, responded to this review

Dear dolphicats, Very sorry to hear about the issues you experienced while at our hotel. On our website we have clearly listed our hotel policies with regard to any additional fees (parking, additional roll-away beds, fridge rentals). We appreciate your feedback and hope that you will give us another chance if you visit the area again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of the Fallsview Entertainment District, a 5 minute stroll to Queen Victoria Park, one block to the Falls and its attractions, the Best Western Fallsview, Niagaras only truly pet friendly hotel offers you proximity with value for your entire family. The full service, 248 room, 100% non-smoking hotel is 5 blocks to Clifton Hill attractions, 2 km to Marineland and across from the Imax Theatre, Skylon Tower and the Fallsview Casino. ... more   less 

Additional Information about BEST WESTERN Fallsview

Address: 6289 Fallsview Blvd, Niagara Falls, Ontario L2G 3V7, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $63 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Fallsview 3*
Number of rooms: 243
Reservation Options:
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Also Known As:
Best Western Fallsview Hotel Niagara Falls
Best Western Hotel Fallsview
Best Western Fallsview Niagara Falls
Best Western Niagara Falls
Niagara Falls Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Fallsview staff and other travellers.
11 questions
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Questions? Get answers from BEST WESTERN Fallsview staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible, look for front facing rooms..”
 of 5 bubbles sourav2012, 22 Feb 2017 | Read review
“Location is very close to a lot of attractions and casino”
 of 5 bubbles jojo10butler, 22 Feb 2017 | Read review
“Double Queen beds”
 of 5 bubbles ronmaislin, 10 Feb 2017 | Read review
“There is NO view of the falls. Calling it BW Fallsview is a marketing trick”
 of 5 bubbles JamesCanada1, 1 Feb 2017 | Read review
“View facing the Falls”
 of 5 bubbles williamhO9585PN, 31 Jan 2017 | Read review
5 of 5