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BEST WESTERN PLUS Cairn Croft Hotel

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BEST WESTERN PLUS Cairn Croft Hotel
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1,203 Reviews from our TripAdvisor Community

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Showing 1,152: English reviews
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Toronto, Canada
Reviewed 4 days ago NEW

We had forgotten to book our hotel. We called in the morning and got a room for the night. Considering it was the beginning of March break we were happy to get something. The bed was comfy. The sink was outside the bathroom. the shampoo, conditioner are in a dispenser in the bathtub. There is a price list if you...

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Helpful?
Thank Loubuen
Guelph, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I booked our hockey team in for the family day weekend. My family decided to come a night early and arrived Thursday and checked out Sunday. What a phenomenal hotel. Modern, clean, comfortable. The pool and courtyard was awesome for parents to socialize while the kids swam. It was the perfect set up. Everyone we encountered was great. The food...

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Helpful?
Thank Carla V
About Hotel's Favourite Review
Paul C, General Manager at BEST WESTERN PLUS Cairn Croft Hotel, responded to this review

Hi Carla, Thank you for joining us in our utopian paradise, even if it was just for three nights. We understand that you would have loved to have stayed longer but we promise that in between now and your next visit nothing will change. We will still have a very modern, clean, & comfortable hotel which prides itself on superior...

Reviewed 1 week ago

Good for the price. It has a nice pool and you can get a room with sliding doors facing right onto it.The hotel is nice, comfortable, clean.Great renovations in the lobby and rooms.chose the best western

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Helpful?
Thank THOMAS C
Tilbury
Reviewed 1 week ago

The hotel has a newly refurbished lobby/entrance that is very nicely done. The rooms are basic, but clean. The beds and pillows were very comfortable. The courtyard with the swimming pool was nice for the kids. As our room had patio doors opening onto the courtyard area,the extra space was enjoyable when just hanging out at the hotel. Our room...

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Helpful?
Thank TammyTilbury
Hamilton, Canada
Reviewed 2 weeks ago

Great renovations in the lobby and rooms. We enjoyed the fireplace in our room and the brand new updated furnishings. The in house restaurant proved excellent for both dinner and breakfast. However the pool area was very busy with hockey families since it was a weekend. We had a fun getaway weekend with friends and would come again.

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Thank 82joan
A TripAdvisor Member
Level Contributor
31 reviews
5 hotel reviews
11 helpful votes
Reviewed 2 weeks ago via mobile

I needed a night away from the hustle and bustle at home.., chose the best western because of a groupon i had found and the fact that my cousin had stayed last year with her daughter and loved it. I was upgraded to a king room with a mini fridge, microwave and fireplace! I absolutely loved the room. The best...

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Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

This hotel was recommended by the Niagara Falls curling club. We stayed only the one night. The hotel was quite busy. We didn't use any of the amenities because most of our time was spent curling so we were only there to sleep. The room was nice and clean. The beds were very firm and not your typical pillow top...

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Helpful?
Thank Nancy S
Paul C, General Manager at BEST WESTERN PLUS Cairn Croft Hotel, responded to this review

Hi Nancy, I want to thank you for choosing to stay with us. I know after we discussed on the phone I felt better about having the chance to hear your story, but I am still quite sorry to hear that your stay was less than wonderful. As promised over the phone I would love the oppportunity to invite you...

Burlington, Canada
Reviewed 2 weeks ago

The more I stay at Best Western Hotels, the more I'm convinced that they are one of the best accommodation values that you'll discover. The Carin Croft was the third BW Plus in the last three months, and it was more that we expected it to be. The Tournament of Hearts was on in St. Catharines and a Boys Hockey...

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Helpful?
Thank Radio_Star100
Paul C, General Manager at BEST WESTERN PLUS Cairn Croft Hotel, responded to this review

Good Afternoon, Your comment about Best Western as a whole is refreshing to the ears in so many ways. We are so happy that you are noticing the improvement Brand Wide for Best Western and we are just as pleased that you enjoyed your stay at our hotel. It appears that you visited us on a very busy weekend so...

Reviewed 2 weeks ago via mobile

As niagara falls locals we enjoy staying at hotels in the area for mini vacations. While visiting our favourite restaurant Doc Magilligans we decided to check out this hotel which was recently renovated and am so thrilled we did...The staff were great and while checking in we had the oportunity to chat with Paul the General Manager whom was delightful....

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Thank niagaradi22
Paul C, General Manager at BEST WESTERN PLUS Cairn Croft Hotel, responded to this review

Good Morning, It's always nice to see when Niagara locals use our hotel for staycations. I am so happy that you decided to take a chance and try our hotel for the first time. Your positive reaction is not one of surprise, as we maintain our promise to continue to invest in our hotel. I hope that we will have...

Rome, Italy
Reviewed 3 weeks ago

The hotel is nice, comfortable, clean. It has a nice pool and you can get a room with sliding doors facing right onto it. Parking is plentiful but extra (while we were pretty sure it was supposed to be included, which is why we booked this place). Not a spectacular hotel, but good for the price. There is a No...

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Thank AliceBandB
Paul C, General Manager at BEST WESTERN PLUS Cairn Croft Hotel, responded to this review

Hi Alice, Thanks for the review. I assure you that we appreciate all feedback from our guests as it helps us continue to grow and improve for the future. Please let us know when you will be coming back to the city so we can host you once again. Best, Paul Cade

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Niagara's most popular resort hotel, located just minutes from the Falls. This charming property features a beautiful indoor courtyard which will make you feel like you are in a tropical paradise. A welcoming indoor pool and two family hot tubs enhance this area. 167 Immaculate guest rooms, various whirlpool and fireplace rooms and suites available. Bourbon Street Bistro is poolside serving selected menu items and beverages. Enjoy the all new Doc Magilligans Restaurant & Irish Pub on site for breakfast, lunch or dinner. Featuring live entertainment four nights a week. McDonald's is on property and many other dining options close by. WEGO Falls shuttle available stops right out front of hotel. Discounted parking for only $10.00/night. Find us on Facebook to stay in the loop! ... more   less 

Additional Information about BEST WESTERN PLUS Cairn Croft Hotel

Address: 6400 Lundy's Lane, Niagara Falls, Ontario L2G 1T6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $94 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Cairn Croft Hotel 3*
Number of rooms: 167
Reservation Options:
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Also Known As:
Best Western Niagara Falls
Niagara Falls Best Western
Hotel Style:
#4 Business Hotel in Niagara Falls
#9 Family Hotel in Niagara Falls
#15 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Cairn Croft Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Cairn Croft Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on north side are quieter”
 of 5 bubbles O549ONthomasc, 15 Mar 2017 | Read review
“Tower is good for adults with fireplace rooms. Poolside rooms excellent for young families”
 of 5 bubbles 82joan, 8 Mar 2017 | Read review
“The rooms with a fireplace are great. Book as early as possible.”
 of 5 bubbles Radio_Star100, 6 Mar 2017 | Read review
“The tower room was a great choice for us as we found it quieter than the ones by the pool.”
 of 5 bubbles 299kime, 13 Feb 2017 | Read review
“courtyard rooms are great”
 of 5 bubbles 266frankl, 27 Jan 2017 | Read review
5 of 5