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20/10/2017 21/10/2017
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    Imperial Hotel & Suites

    5851 Victoria Ave, Niagara Falls, Ontario L2G 3L6, Canada
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    20/10/2017 21/10/2017
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    US$98
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    Traveller (193)
    Room & Suite (80)
    Pool & Beach (3)
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    Overview
    • Excellent15%
    • Very good28%
    • Average20%
    • Poor16%
    • Terrible21%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Sheraton on the Falls
    7,096 reviews
    #7 of 128 hotels in Niagara Falls
     
    Howard Johnson Hotel by the Falls Niagara Falls
    2,438 reviews
    #20 of 128 hotels in Niagara Falls
     
    Sterling Inn & Spa
    1,618 reviews
    #2 of 128 hotels in Niagara Falls
     
    Days Inn & Suites - Niagara Falls Centre St. By the Falls
    2,121 reviews
    #21 of 128 hotels in Niagara Falls
     
    Rooms
    20 Oct21 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (639)
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    1 - 5 of 595 reviews

    Reviewed 1 week ago via mobile

    This hotel has been completely renovated. The rooms and the entry are all brand new and they did a really great job. The location of this hotel can't be beat. It's a block from Clifton Hill and about 3 blocks from the falls. It's close...More

    Thank nanoucy
    Management response:Responded 5 days ago

    Hi Nanoucy, Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We're glad you enjoyed your stay in one of our newly renovated rooms as well as our convenient location-just steps away from Clifton Hill. We hope...More

    Reviewed 1 week ago

    First, the location; a minute or two from Oliver Plunkett Street, which on the Thurs-Sunday we were there is full of buzz, regardless of your age [me in my 60's]. Street musicians, restaurants, pubs, right there at your door step and yet the hotel itself...More

    Thank Sean H
    Management response:Responded 1 week ago

    Hi Sean, Thanks so much for your feedback-we appreciate it. We're glad you enjoyed your stay with us at the Imperial Hotel & Suites. Have a great day!

    Reviewed 2 weeks ago via mobile

    The hotel itself has been recently renovated . Rooms look great . Reception staff are absolutely great and accommodating . BUT .... Elevator makes a bell sound every time it passes the floor . At day time you do not hear it , but at...More

    Thank lyali4ka
    Management response:Responded 1 week ago

    Hi There, Thanks so much for taking the time to let us know how you feel-we appreciate it. We're glad you enjoyed our newly renovated rooms and friendly Front Desk Staff. We're sorry your stay wasn't as enjoyable as it could've been. It is important...More

    Reviewed 2 weeks ago

    This hotel is close to everything but on a quieter street compared to Clifton. You can walk to the sights easily which you can't do from Lundy's. The hotel is updated, clean and comfortable. The staff is nice especially the restaurant staff. We will definitely...More

    Thank 20sylvief
    Management response:Responded 2 weeks ago

    Hi There, Thanks so much for your feedback-we appreciate it. We're glad you enjoyed your stay in one of our newly renovated rooms and our great location-just steps away from major attractions. We hope to see you again soon. Have a great day!

    Reviewed 2 weeks ago

    The recently renovated and the rooms are very nice and clean. Our was a good size. The front entrance was also recently renovated and looked presentable. The elevators are very old, and need to be addressed next. All staff we came into contact with were...More

    Thank Steve P
    Management response:Responded 2 weeks ago

    Hi Steve, Thanks so much for your feedback-we appreciate it. We're glad you enjoyed your stay in one of our newly renovated rooms. We hope to see you again soon. Have a great day!

    Sheraton on the Falls
    7,096 reviews
    #7 of 128 hotels in Niagara Falls
     
    Howard Johnson Hotel by the Falls Niagara Falls
    2,438 reviews
    #20 of 128 hotels in Niagara Falls
     
    Sterling Inn & Spa
    1,618 reviews
    #2 of 128 hotels in Niagara Falls
     
    Days Inn & Suites - Niagara Falls Centre St. By the Falls
    2,121 reviews
    #21 of 128 hotels in Niagara Falls
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Indoor pool
    • Restaurant
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$75 - US$203 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotwire, TripOnline SA, Cancelon, HotelsforEveryone, getaroom.com, Evoline ltd and HotelQuickly so you can book your Imperial Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Niagara Falls
    • Also Known As
    • Imperial Hotel And Suites ,
    • Imperial Hotel Niagara Falls ,
    • Imperial Niagara Falls
    Add Photo Photos
    Traveller (193)
    Room & Suite (80)
    Pool & Beach (3)
    Hotel & Grounds (96)
    Bathroom (20)
    Nearby
    Days Inn & Suites - Niagara Falls Centre St. By the Falls
    2,121 reviews
    .19 km away
     
    Sterling Inn & Spa
    1,618 reviews
    .12 km away
     
    Howard Johnson Hotel by the Falls Niagara Falls
    2,438 reviews
    .12 km away
     
    Sheraton on the Falls
    7,096 reviews
    .46 km away
     
    Nearby Restaurants
    AG
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    .11 km away
    Antica Pizzeria & Ristorante
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    .10 km away
    Kelsey's Original Roadhouse
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    .21 km away
    Smoke's Poutinerie
    236 reviews
    .06 km away
    Nearby Attractions
    Niagara SkyWheel
    4,887 reviews
    .25 km away
    Ripley's Believe It or Not! Museum
    1,044 reviews
    .24 km away
    Louis Tussaud's Waxworks
    510 reviews
    .25 km away
    Rock Legends Wax Museum
    105 reviews
    .19 km away
    Ask a question
    Questions & Answers
    MundivagantOne
    29 July 2017|
    Answer
    Response from Mirage H | Reviewed this property |
    Coffee Pot and Supplies are there. no kureig
    1
    Vote
    Lisawalklate
    29 June 2016|
    AnswerShow all 5 answers
    Response from Kevanski1 | Reviewed this property |
    1) They like credit cards the best. 2) They can handle debit cards by charging a $100 dollar charge to your card and then refunding the next morning, if you didn't cause any damage or, 3) They wanted $200 cash deposit. We... More
    1
    Vote
    Sherra28
    7 April 2016|
    AnswerShow all 5 answers
    Response from SharonA299 | Reviewed this property |
    They did not charge us when we went in march.
    0
    Votes
    Room Tips
    "Stay away from the elevator (rings every floor)"
    Read review
    "Get a room on the 7th or 9th then you are able to see Falls"
    Read review
    "Don't rely on free wifi...and don't eat at the Casablanca restaurant right in front of the hotel..."
    Read review
    "ask for a new one"
    Read review
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