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    Imperial Hotel & Suites

    5851 Victoria Ave, Niagara Falls, Ontario L2G 3L6, Canada
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$192
    US$185
    SAVE US$7
    US$192
    US$185
    Traveller (193)
    Room & Suite (80)
    Pool & Beach (3)
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    Overview
    • Excellent14%
    • Very good27%
    • Average21%
    • Poor16%
    • Terrible22%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Victoria Motor Inn at the Falls and Casino
    97 reviews
    #68 of 128 hotels in Niagara Falls
     
    Old Stone Inn Boutique Hotel
    1,026 reviews
    #32 of 128 hotels in Niagara Falls
     
    Days Inn - Niagara Falls Clifton Hill Casino
    1,648 reviews
    #81 of 128 hotels in Niagara Falls
     
    Howard Johnson Hotel by the Falls Niagara Falls
    2,351 reviews
    #19 of 128 hotels in Niagara Falls
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (627)
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    1 - 5 of 585 reviews

    Reviewed 2 weeks ago via mobile

    We stayed here at the beginning of our family vacation for the summer. The renovation was still going on downstairs so the lobby was a mess but the rooms were completely redone. The renovation was very nice however the beds were atrociously hard. The size...More

    Thank Dave P
    Management response:Responded 2 weeks ago

    Hi Dave, Thanks so much for your feedback-we appreciate it. We're pleased your enjoyed your stay in one of our newly renovated rooms- perfectly located in the heart of Niagara Falls. I'm sorry we weren't able to accommodate you with a Riverview room. It is...More

    Reviewed 2 weeks ago

    On my way to Toronto from Maryland, I stopped at Niagara falls for one night and stayed at Imperial Hotel & suites. As other travelers mentioned, construction is still going on but hotel management is doing best they could to accommodate their guests. Our room...More

    Thank ffaizi
    Management response:Responded 2 weeks ago

    Hi Faizi, Thanks so much for taking the time to let us know how you feel-we appreciate it. We're glad you enjoyed your stay in one of our newly renovated rooms. We apologize for the soda spill-we assure you this is not typical of the...More

    Reviewed 4 weeks ago

    well we drove 5 hours to get there not knowing it was bring up dated . we paid in advanced and they would not give us our money back ... also your room doesn't get cleaned everyday I had to clean my room the last...More

    Thank Kim W
    Management response:Responded 4 weeks ago

    Hi Kim, Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. As stated on all of our websites for the past 6 months, the hotel is currently finishing up a complete interior renovation. We appreciate your patience...More

    Reviewed 20 June 2017

    Yes the hotel is under renovations, but the rooms are cheaper so it's totally worth it if you don't care about a nice looking lobby or elevators. The pool didn't look that great either. But we got a brand new lovely room for a great...More

    Thank Kate C
    Management response:Responded 21 June 2017

    Hi Kate, Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We're glad you enjoyed your stay in one of our newly renovated rooms. We appreciate your patience and understanding during the renovation period. We look forward...More

    Reviewed 11 June 2017 via mobile

    Hotel is completely under renovation. Elevators ding a bell every floor like we are in 1950. They had the gall to present us with a noise complaint at 6:50 pm. Do not stay here unless you absolutely have to.More

    Thank Ryan Z
    Management response:Responded 13 June 2017

    Hi Ryan, Thanks for taking the time to let us know how you feel-we appreciate your feedback. As you know the hotel is currently undergoing a complete interior renovation, with a completion date of June 30th. It is important to us that every guest’s stay...More

    Victoria Motor Inn at the Falls and Casino
    97 reviews
    #68 of 128 hotels in Niagara Falls
     
    Old Stone Inn Boutique Hotel
    1,026 reviews
    #32 of 128 hotels in Niagara Falls
     
    Days Inn - Niagara Falls Clifton Hill Casino
    1,648 reviews
    #81 of 128 hotels in Niagara Falls
     
    Howard Johnson Hotel by the Falls Niagara Falls
    2,351 reviews
    #19 of 128 hotels in Niagara Falls
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$83 - US$256 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Booking.com, Hotwire, TripOnline SA, Cheap Tickets, getaroom.com, HotelsforEveryone, Cancelon, HotelQuickly and Evoline ltd so you can book your Imperial Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Niagara Falls
    • Also Known As
    • Imperial Hotel And Suites ,
    • Imperial Hotel Niagara Falls ,
    • Imperial Niagara Falls
    Add Photo Photos
    Traveller (193)
    Room & Suite (80)
    Pool & Beach (3)
    Hotel & Grounds (96)
    Bathroom (20)
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    Ask a question
    Questions & Answers
    Lisawalklate
    29 June 2016|
    AnswerShow all 5 answers
    Response from Kevanski1 | Reviewed this property |
    1) They like credit cards the best. 2) They can handle debit cards by charging a $100 dollar charge to your card and then refunding the next morning, if you didn't cause any damage or, 3) They wanted $200 cash deposit. We... More
    1
    Vote
    Sherra28
    7 April 2016|
    AnswerShow all 5 answers
    Response from SharonA299 | Reviewed this property |
    They did not charge us when we went in march.
    0
    Votes
    TraceyWilkinson
    2 January 2015|
    AnswerShow all 2 answers
    Response from Linda W | Reviewed this property |
    Most likely, yes. Just call them and reserve.
    0
    Votes
    Room Tips
    "Don't rely on free wifi...and don't eat at the Casablanca restaurant right in front of the hotel..."
    Read review
    "ask for a new one"
    Read review
    "Non-falls view is really unappealing"
    Read review
    "Don't book here, find another hotel."
    Read review
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