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    Holiday Inn Niagara Falls - By The Falls

    5339 Murray St, Niagara Falls, Ontario L2G 2J3, Canada
    011 65 800 852 6027
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    04/12/2017 05/12/2017
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    US$74
    US$74
    US$74
    Traveller (227)
    Room & Suite (153)
    Storyboard
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    Overview
    • Excellent23%
    • Very good47%
    • Average20%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “skylon tower” (136 reviews)
    “free parking” (142 reviews)
    “great location” (156 reviews)
    Free Internet
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    3.0 Star Hotel
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    Rooms
    4 Dec5 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (970)
    There are newer reviews for Holiday Inn Niagara Falls - By The Falls
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    11 - 15 of 894 reviews

    Reviewed 1 week ago via mobile

    Our room was by the lobby. (Very noisey). Doors, people, luggage rolling, drains, etc. Room was infested with ants. Saw about 10. Some big. Some with wings. Everywhere. Tub had a ring. With holiday inn always being one of my favs. I was disappointed. Glad...More

    Thank Shawn N
    Response from AGMManager, General Manager at Holiday Inn Niagara Falls - By The FallsResponded 1 week ago

    Thank you for your review. Our hotel does review and address these situations very carefully. Cleanliness of the rooms is one of our top priorities. Please contact me at res@holidayinnniagarafalls.com so I may obtain additional details about your experience. Sincerely, Teresa

    Reviewed 1 week ago via mobile

    This is our second stay. Renovations are nice but not high end. Could have done a better reno job but the room was clean and it was quiet. It's convenient that they have a restaurant downstairs. The location is perfect. Close to everything.More

    Thank MCCleveland
    Response from AGMManager, General Manager at Holiday Inn Niagara Falls - By The FallsResponded 1 week ago

    Thank you so much for your review of the hotel. We appreciate the feedback on the newly renovated rooms. We are very proud of the new rooms which include new flooring, furniture, mattresses, pillows, vanities and lighting. I'm so glad that you enjoyed the convenience...More

    Reviewed 1 week ago via mobile

    Although this hotel is years old, we were impressed with the many upgrades that have been made. Rooms were very nice with clean floors(no nasty carpet), comfortable beds and really liked having a Keurig to make coffee. Dinner at their restaurant was excellent with great...More

    Thank Mid14
    Response from AGMManager, General Manager at Holiday Inn Niagara Falls - By The FallsResponded 1 week ago

    Thank you for your review of our hotel. I'm so pleased you enjoyed your stay after we completed our extensive renovations last Spring. We're also glad that you enjoyed Coco's Restaurant for both dinner and breakfast. Hopefully you tried our famous wood-fired pizza, too! We...More

    Reviewed 1 week ago

    We were 2 people and they gave us a connected room which make us pretty uncomfortable then I found a cup of water in a drawer that someone had left it in the room. They hadn't even changed the bed sheets for a while there...More

    Thank Pegah F
    Response from AGMManager, General Manager at Holiday Inn Niagara Falls - By The FallsResponded 1 week ago

    AGMManager, Front Office Manager at Holiday Inn Niagara Falls - By The Falls, responded to this review Thank you for your review of our hotel. We take these reviews very seriously, and will be investigating your reservation further. Please if you ever have any issues...More

    Reviewed 2 weeks ago

    We stayed here a year ago and were not impressed. 100% improvement in the guest rooms since they renovated! Laminate flooring, a counter and kitchen sink, very nice furniture. The only thing wrong was there is no place in the washroom to hang towels, so...More

    Thank Cathy W
    Response from AGMManager, Front Office Manager at Holiday Inn Niagara Falls - By The FallsResponded 1 week ago

    Thank you so much for your kind review of the hotel. I am so pleased to hear that you enjoyed the new rooms. We take a lot of pride in our recent renovation, so it's nice to hear that you found such an improvement since...More

    Hilton Niagara Falls/Fallsview Hotel & Suites
    8,661 reviews
    #17 of 128 hotels in Niagara Falls
    0.1 km
     
    Embassy Suites by Hilton Niagara Falls Fallsview Hotel
    9,521 reviews
    #19 of 128 hotels in Niagara Falls
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    Niagara Falls Marriott Fallsview Hotel & Spa
    7,471 reviews
    #6 of 128 hotels in Niagara Falls
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    Niagara Falls Marriott on the Falls
    3,472 reviews
    #10 of 128 hotels in Niagara Falls
    0.8 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Room Service
    • Dry Cleaning
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$65 - US$252 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Romantic Hotel in Niagara Falls
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Travelocity, Hotwire, Orbitz, Cancelon, getaroom.com and HotelQuickly so you can book your Holiday Inn Niagara Falls - By The Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Niagara Falls
    • Also Known As
    • Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls ,
    • Niagara Falls Holiday Inn
    Add Photo Photos
    Traveller (227)
    Room & Suite (153)
    Pool & Beach (38)
    Dining (36)
    Hotel & Grounds (176)
    Bathroom (16)
    Business Centre & Event Rooms (1)
    Nearby
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    9,521 reviews
    .51 km away
     
    Niagara Falls Marriott Fallsview Hotel & Spa
    7,471 reviews
    .62 km away
     
    Niagara Falls Marriott on the Falls
    3,472 reviews
    .76 km away
     
    Hilton Niagara Falls/Fallsview Hotel & Suites
    8,661 reviews
    .14 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Niagara Falls
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    .41 km away
    Queen Victoria Park
    866 reviews
    .48 km away
    Skylon Tower
    6,050 reviews
    .24 km away
    Niagara Fallsview Casino
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    Ask a question
    Questions & Answers
    Kathy K
    24 September 2017|
    AnswerShow all 10 answers
    Response from brmblebee | Reviewed this property |
    Quality Inn nearby offered a limited number of rooms with a partial view (covered in part by trees and shrubs) of the American Falls; to the best of my knowledge, Holiday Inn nearby offered no such rooms. If you exit from... More
    0
    Votes
    Cindy B
    30 August 2017|
    AnswerShow all 5 answers
    Response from VirtualDiva | Reviewed this property |
    Yes they do.
    0
    Votes
    Amy C
    29 August 2017|
    AnswerShow all 5 answers
    Response from tenabeana | Reviewed this property |
    There was small fridge in the room but no microwave.
    1
    Vote
    Room Tips
    "High floor, face Skylon Tower if possible as the sunrise is beautiful."
    Read review
    "Stay away from the outrageously priced IHOP across the street!!!"
    Read review
    "Room over looking the outdoor pool were nice."
    Read review
    "We stayed in 601. It's over looking the parking and skylon, but garbage pickup early in the morning..."
    Read review
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