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Niagara Falls Marriott on the Falls

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2,628 Reviews from our TripAdvisor Community

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There are newer reviews for Niagara Falls Marriott on the Falls
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Showing 2,419: English reviews
Buffalo, New York
Reviewed 8 August 2014

My wife and I needed a getaway to unwind and relax. The Marriott Gateway on the falls was just the perfect setting. We booked a falls view bi level room located on the 22nd and 23rd floors. As you walk in the room you are greeted with a majestic view of the Horseshoe Falls. The windows are two story floor...

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Thank godsmack57
Vancouver, Canada
Reviewed 7 August 2014

I was part of a conference in the hotel, and the conference booked all the participants together. The hotel charged the conference organization but also put through the payment under my account as well. If I had not called, they would've never taken care of it. I was utterly shocked at their attitude when I asked about their mistake. Won't...

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4Thank Ji C
4410, General Manager at Niagara Falls Marriott on the Falls, responded to this review

Hello Ji C, Thank you for your feedback. I am sorry to hear of the errors regarding your reservation at the hotel. I understand how disappointing that would have been for you. I am happy to hear that everything worked out later on. I am sorry for any inconveniences caused to you. Gord Chow

Ottawa, Canada
Reviewed 6 August 2014

This is a great hotel for families. Close to the falls. The staff in the milestones restaurant was great in the morning for breakfast. Friendly and helpful if you did not know anything about Niagara Falls. Parking was a bit expensive and the hotel does need some update compared to the other Marriott across the street.

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Thank Terry C
North Andover, Massachusetts, United States
Reviewed 6 August 2014

Although our primary goal was to visit the Falls, the view from our hotel window was almost just as spectacular. Watching the falls at different times of day was just incredible. The hotel staff was very informative and helpful with their tips on activities for the kids and adults. There are SO many things to do on the Canadian side...

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2Thank Cheryl R
Oakville, Canada
Reviewed 6 August 2014

We had mixed feelings about this hotel. We stayed for two nights and were upgraded to the Concierge Floor due to our Gold status with Marriott. The Good...Great view from our room and from the Concierge Lounge. The lounge itself was super and lots of reading material and viewing space. Our package including wine tasting at local wineries. We were...

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3Thank Hkloban
MGWManagement, Manager at Niagara Falls Marriott on the Falls, responded to this review

Dear Hkloban, Thank you for taking the time to share your recent experience on TripAdvisor. I was happy to hear about your experience with us and appreciate the points about the service standards that got missed. With your comments and feedback we constantly strive to improve our service and make sure our guests leave with a memorable experience. I am...

Reviewed 5 August 2014

Our room on the 10th floor had a fabulous view and that was what we wanted. It was clean, well maintained, could use some updating though. As other's have stated, the daily parking rate and fees for WiFi were ridiculous and a negative for this location. Liked having a Starbucks as well as nice restaurant to dine in. We enjoyed...

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1Thank WeBvacations
Fairfax, Virginia
Reviewed 5 August 2014

The room and view was perfect. The front desk personnel seemed a little cold but overall a great experience. The location was a little away from the crowds which I preferred. The facilities were up to the normal Marriott standards.

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Thank Dennis7219
Sydney
Reviewed 5 August 2014 via mobile

We stayed at this hotel for 2 nights. The view from our room was stunning, full view of both falls. The room was spacious, but could do with an update. I booked this hotel mainly because the view and in that respect we were not disappointed. Unfortunately, there are so many negatives that it made us feel ripped off. We...

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3Thank cromansydney
Trumbull
Reviewed 4 August 2014

This hotel was as expected, clean, nice, close to the falls with a great view of both falls. Our guest room fallsview room was average size, with a big window overlooking the falls. We got to watch the fireworks from the room which was a nice added benefit. What really disappointed us was the parking fee. I realize that most...

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4Thank pitaa69
MGWManagement, Manager at Niagara Falls Marriott on the Falls, responded to this review

Dear pitaa69, Thank you for taking the time to review us. I was pleased to hear that your stay was pleasant overall. I couldn't agree more about the view - it is spectacular. I do apologize that you felt the parking fee and WiFi fee were high. We are priced within the range with other hotels on the strip. Our...

Toronto, Canada
Reviewed 4 August 2014

Amazing view from the spacious hotel room. I really liked the observatory terrace on the 3rd floor. It was nice having a meal while enjoying the Falls view in Terrapin restaurant. we have waited for the elevator for 2 minutes which is normal for 30+ floor building. If you booked a city view room, you can pay $30 extra to...

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1Thank LittlePharaoh13

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Niagara Falls Marriott on the Falls Hotel is the ideal place to stay for your next leisure getaway. The hotel serves as hub spot to all of Niagara, and its recent $15-million renovation and upgrade offers our Niagara Falls hotel guests a modern and trendy travel experience. For guests looking to experience the best that a Niagara Falls hotel has to offer, the Niagara Falls Marriott on the Falls hotel is situated in the heart of the Fallsview Boulevard district, minutes away from area attractions, world-class wineries, golf and casinos. ... more   less 

Additional Information about Niagara Falls Marriott on the Falls

Address: 6755 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W7, Canada (Formerly Marriott Niagara Falls Gateway on the Falls Hotel)
Region: Canada > Ontario > Niagara Falls
Price Range: $129 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Niagara Falls Marriott on the Falls 4*
Number of rooms: 405
Reservation Options:
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Also Known As:
Marriott Gateway On The Falls Hotel Niagara Falls
Sheraton Niagara Falls
Niagara Falls Sheraton
Hotel Style:
#2 Green Hotel in Niagara Falls
#7 Luxury Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Niagara Falls Marriott on the Falls staff and other travellers.
33 questions
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Scarborough, United Kingdom
10 months ago

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Questions? Get answers from Niagara Falls Marriott on the Falls staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors with Falls view.”
 of 5 bubbles FamilyTraveller13, 8 Dec 2016 | Read review
“Pay a little extra and get a room with a view of the falls; you wont regret it.”
 of 5 bubbles happycdn, 8 Dec 2016 | Read review
“higher the better of course. We had floor 22 facing falls”
 of 5 bubbles JeffB0955, 5 Dec 2016 | Read review
“Ask for Falls View 24th floor and above”
 of 5 bubbles nowornever2016, 4 Dec 2016 | Read review
“high floors”
 of 5 bubbles peterbK2999YI, 23 Nov 2016 | Read review
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