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Checked into the hotel early on March 2, 2018. Brittany at the front desk accommodated a couple of special requests and worked hard in doing so. She was extremely friendly and professional and actually had a smile on her face throughout the check in experience...More
A group of four with 2 seniors, an adult and a teenager... we were at the hotel for one night and we found 4 bedbugs in our room, 3 on our bed and one on the floor, confirmed by the hotel manager as I took...More
1 Thank Atefeh1348
Response from Dana A, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 1 week ago
Please accept my sincere apologies for the quality of service you received during your stay. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority and I apologize we fell short on this. Being an online review,...More
Booked a room at the Falls on a girls night with my daughter. The room was clean, spacious and quite lovely. Nice pool and hot tub. The food was overpriced at the restaurants in the hotel but i guess it's all about the location.
My fiancé and I stayed at the Four Points for a weekend away. The hotel was clean and comfortable. The rooms are dated, however the convenience of the hotel far out weighs the rooms. The hotel is in an awesome spot with indoor access to...More
We live in Toronto but Niagara Falls is a nice little place to get away with all the entertainment around and things to do , we showed up on a Friday night. Valet parking is pricey $35 a night so be aware, across the street...More
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's... More
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's concierge located in the lobby across from the gift shop was very helpful. Of course there is always Uber and lyft that will take you door to door too.