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Four Points by Sheraton Niagara Falls Fallsview

2,912 reviews
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Traveller (689)
Room & Suite (286)
Dining (14)
Overview
  • Excellent22%
  • Very good40%
  • Average21%
  • Poor9%
  • Terrible8%
Travellers talk about
“east side marios”(66 reviews)
“ruth's chris”(57 reviews)
“city view”(161 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
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Offers from Four Points by Sheraton Niagara Falls Fallsview
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Rooms
29 Jan30 Jan
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,912)Write a Review
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All reviewseast side mariosruth's chriscity viewself parkingindoor walkwayfun zonecovered walkwayihop restaurantcasino parkingplayers cardclifton hillall you can eatcorner roomtwo queen bedshigher floorper dayfree parking
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661 - 665 of 2,779 reviews
Reviewed 7 July 2016

Good quality rooms without any amenities (no Microwave, no fridge) We had TV and coffee in the room. But the room was decent. My kids are small and we often need microwave to warm up the milk.I didn't check for fitness or pool, as we...More

Thank Shai_920
Reviewed 6 July 2016

This hotel will charge you an optional 10% tourism fee and refuse to remove it from your bill. They include it on your confirmation as a "DMF" with no explanation as to what that is, then put it on your bill as a "TIF" (Tourism...More

3  Thank Abigail R
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 7 July 2016

Dear Abigail R, Thank you for taking the time to share your comments with us. Please accept my apology for the inconvenience you experienced at check-out. Your comments have been shared with upper management for review. Have a great day!

Reviewed 5 July 2016

This is a great location for its price. Rooms are clean and comfortable. Ihop in the hotel is expensieve as most places in Niagara Falls are. Could have gotten better food other places. Paid Self parking is a block away from hotel. You can also...More

Thank SnakeNYC
Reviewed 4 July 2016

Stayed at this hotel this weekend while attending a wedding at Niagara on the Lake. It is about 30 mins from Niagara on the Lake, but it by far the most exciting place to stay. This hotel is connected to the new Casio via a...More

Thank CELIA C
Reviewed 4 July 2016 via mobile

The hotel is good in general; however, two issues make the stay not very pleasant: 1. Four days before I arrived, I got an email saying I could upgrade my room to falls view for $40. Minutes after I received the email I sent a...More

1  Thank woodbill
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 13 July 2016

Dear woodbill, I sincerely apologize that our hotel did not meet your expectations. Although we failed to demonstrate differently, your experience does not, in any way, represent the level of service we are committed to providing to our guests. We do try to honour all...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$74 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$74 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (689)
Room & Suite (286)
Dining (14)
Pool & Beach (2)
Hotel & Grounds (351)
Bathroom (59)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
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muccif
18 January 2018|
AnswerShow all 2 answers
Response from luv0ldstuff | Reviewed this property |
no pets > it is the four points Sheraton; Try Howard Johnston, Travelodge or Motel 6
0
Votes
NcSteelergirl
12 October 2017|
AnswerShow all 2 answers
Response from Aaron W | Reviewed this property |
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's... More
0
Votes
Jerica R
23 August 2017|
AnswerShow all 10 answers
Response from Johan A | Reviewed this property |
The hotel is far from the Falls...you might be able to see the top part but for the price difference...stick with City View.
2
Votes
Room Tips
"The falls view rooms are not to be missed"
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"Upper floors obviously provide the best views - Falls, Rainbow Bridge to US, etc."
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"Ask for a falls-view, far from the elevator"
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"Don't get the rooms located on ground level."
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